Reviews (128)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to customize the shopping experience by hiding products or pages from certain customer groups and offering special discounts. It's praised for its reliability, compatibility, and user-friendly interface. Many highlight the exceptional customer service, noting the quick response times and effective problem-solving from the support team.

Edited November 12, 2018

Three days now and this app has broken our wholesale page. No one can get access to their accounts to order. I have messaged now three days and not one response. This is the second time with this company that service has been lacking. I'll be uninstalling

Ativoskincare
Canada
Over 2 years using the app
February 17, 2022

Used this app for approximately 6 months. We faced an issue and requested support or a resolution how to solve this issue. At first they requested access to our store that was granted. After that they blamed Shopify for having changed something. At the end of the day no resolution to our simple request and no support.

stepstones-health.nl
Netherlands
6 months using the app
March 14, 2021

after the uninstallation I was left with the purchase button visible only to logged in users. I don't know how to fix it, the fault is yours and your application dirtying my code

Maschere di Torba
Italy
4 months using the app
Edited June 3, 2021

Dont ever add this app to your site! it modified all my theme, hid my add to cart and checkout buttons and cost me a fortune to fix!! Even after i removed the app it left all the theme changes and didnt remove them!!! ABSOLUTE NIGHTMARE!!! It basically hid everything to do with my normal online store! var wlmHidePrice = {}; wlmHidePrice.textPrice = "Login to view price" ; wlmHidePrice.hideAddToCart = parseInt("1"); wlmHidePrice.status = parseInt("1"); In reply to your message. The reason you can see my cart button now is because my web developer was super responsive and managed to get them back up after sending me one one snippet of your code, which i included above that was causing multiple issues on my site. Developer told me i need a full manual cleanup of my backend CSS on every page as your code is now all over my theme! YOUR APP DID NOT REMOVE ANY OF THE CODE IT PASTED INTO MY BACK END AFTER I DELETED IT! If my developer hasn't been responsive i could have been without on online store for hours!

Aduro Australia
Australia
22 minutes using the app
Wholesale Helper replied June 2, 2021

Super strange. Seems like you added the app for 20 minutes and don't see a previous support ticket and see the add to cart on the site working fine? Anyways happy to help take a look at the specific item above. We also sent an email but feel free to email us themes@wholesalehelper.io so we can help out. Thanks

July 21, 2020

Do NOT install this app, it really messed up my entire site and I am yet to hear from their customer care even after sending emails. I really need my site restored back to how it was before I installed your app.

Ginax Store
Nigeria
9 minutes using the app