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Add an EU withdrawal button to your store. Automated emails ensure Omnibus Directive compliance.
EU law requires online stores to let customers withdraw from purchases within 14 days. This app adds a withdrawal button to your storefront. When a customer submits a withdrawal, the app records the timestamp, sends a confirmation email, and logs it in your dashboard. Setup takes two minutes. Guided onboarding creates your withdrawal page and places the form. All requests are stored with order number, timestamp and customer details.
- Withdrawal button and form that customers can submit directly from your store
- Automated confirmation emails with timestamp, available in German and English
- Dashboard to track all withdrawal requests with order details and audit trail
Languages
German and English
Categories
Pricing
Free
Free
Features
- Withdrawal form
- Email confirmations
- 1 language (DE or EN)
- Dashboard & status tracking
- Withdrawal Button
- Order verification
- GDPR compliant
PRO
$12 / month
or $120/year and save 17%
Features
- All 24 EU languages
- Custom email templates
- Custom sender domain
- Auto Shopify Returns
- Deadline monitoring
- No branding
- Custom form design
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by DD-Gossen.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Orders, Online Store
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Edit orders
All order history for the last 60 days, returns
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Edit Online Store
Online Store pages, theme
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Edit other data
Online Store navigation
