Widerruf Button: EU Compliance
- Pricing
-
Free plan available. Free trial available.
- Rating
- 3.7 (3)
- Developer
- SeedGrow Apps
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Providing a legal quick request, order withdrawal form and button for revoking an order or contract
Widerruf-Button makes EU withdrawal rights compliance simple for your Shopify store. Add a "Vertrag widerrufen" button or link to any page. No login required. Customers complete a multi-step form, confirm their withdrawal declaration (BGB § 356a), and instantly receive a PDF confirmation via email. They can even select individual products to revoke, rather than cancelling an entire order. You can view and search all withdrawal requests, filter by status, and track key metrics from your admin.
- Always-visible button accessible without login, including for guest orders
- Customers submit their request quickly and securely in a clear 2-step process
- Instant confirmation email with downloadable PDF for customers
- Partial revocation, custom fields & conditional logic. Try the app now
Languages
English and German
Works with
- Customer accounts
- Shopify Admin
Categories
Pricing
Basic
Free
Features
- Withdrawal form page & button
- Order verification with order ID
- Verify order via customer selections
- Auto-generate PDF
- Fixed 14-day order window
- Request received/confirmed emails
- Admin logs (30 days)
- Email sent from our shared domain
Plus
$9 / month
or $69/year and save 36%
Features
- Everything in Basic
- Additional custom fields
- Conditional logic
- Show coupon in the withdrawal form
- Customizable email template
- Extended admin logs (90 days)
- Live chat support
14-day free trial
Pro
$19.90 / month
or $139/year and save 42%
Features
- Everything in Basic & Plus
- Partial revocation (select product)
- PDF with company details
- Advanced verification rules
- Add automatic captcha verification
- Ultimate admin logs (365 days)
- CSV export
- SMTP email with yourdomain.com
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3)
Die App hat für uns leider nicht funktioniert. Schon nach einem Tag ging der Widerrufs-Button nicht mehr mit einer kryptischen Fehlermeldung. Leider fiel das auch unseren Kunden auf. Wir kontaktierten die App-Entwickler (was sich als sehr schwierig erwies) und erhielten eine Antwort, dass das Problem behoben sei. Dies war jedoch nicht der Fall, und seitdem versuchen wir immer wieder, sie zu kontaktieren, erhalten aber Fehlermeldungen bei der E-Mail-Zustellung und keinerlei Antwort. Wir haben die App deinstalliert.
Hallo,
es tut uns leid, dass die App in Ihrem Shop nicht wie erwartet funktioniert hat.
Das von Ihnen erlebte Problem hing mit einem integrierten Schutzmechanismus zusammen, der übermäßigen Spam sowie wiederholte fehlgeschlagene Anfragen verhindern soll. In einigen Fällen kann dieser Schutz jedoch zu empfindlich reagieren und dadurch auch legitime Anfragen blockieren. Wir verstehen, wie frustrierend das sein kann – insbesondere, wenn dies auch für Ihre Kunden sichtbar wird.
Auf Grundlage Ihres Feedbacks planen wir, zusätzliche Einstellungen einzuführen, mit denen Shop-Administratoren die Sperrdauer anpassen oder die Einschränkung direkt in der App zurücksetzen können.
Außerdem möchten wir klarstellen, dass wir auf Support-Anfragen grundsätzlich antworten, in der Regel innerhalb von 2 Stunden. Es tut uns leid, falls es Kommunikations- oder Zustellungsprobleme gab, die verhindert haben, dass unsere Antworten Sie erreicht haben.
Wir schätzen Ihr Feedback sehr, da es uns dabei hilft, die App kontinuierlich zu verbessern. Wir würden uns freuen, wenn Sie uns in Zukunft noch eine zweite Chance geben würden.
Mit freundlichen Grüßen
Ihr SeedGrow-Team
---- EN ----
Hi, we're sorry that the app did not work as expected for your store.
The issue you experienced was related to a built-in protection mechanism designed to prevent excessive spam and repeated failed requests. In some cases, this safeguard may be too sensitive and can unintentionally block legitimate requests. We understand how frustrating this can be, especially when it becomes visible to your customers.
Based on your feedback, we are planning to add new settings that will allow store administrators to adjust the block duration or clear the limitation directly from the app.
We would also like to clarify that we do respond to support inquiries, typically within 2 hours. We are sorry if there was any communication issue or email delivery problem that prevented our responses from reaching you.
We appreciate your feedback, as it helps us improve the app. We hope you will consider giving us another opportunity to serve your store in the future.
Kind regards,
SeedGrow Team
The app seems fairly easy to use, needed some assistance from the developer which was most helpful
This app has been a great help to us. The staff were very professional and friendly. They even helped us at the weekend. Thank you for your expert work
Support
App support provided by SeedGrow Apps.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Shopify admin
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View customers
Customer data
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View products
Products, collections
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View orders
Order fulfillments, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
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Edit Shopify admin
Files
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View other data
Locations
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