EU Withdrawal Form & Button

Name: EU Withdrawal Form & Button
Brand: Appsentials
Rating: 4.3 (4 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.3 (4)
Developer: Appsentials

Install

View demo store

Add an EU-compliant withdrawal button to your store. Fully automated, legally required.

EU Withdrawal Form & Button helps Shopify merchants comply with EU withdrawal regulations (EU Directive 2023/2673, §356a BGB). Add a customizable withdrawal button and form to your storefront. Customers submit requests directly, managed in a central dashboard with status tracking, email confirmations, deadline monitoring, and CSV export. The storefront form supports 10 EU languages automatically. No coding required — install, activate the theme extension, and you're compliant.

EU-compliant withdrawal form with 10 languages and deadline tracking
Dashboard to manage requests with status tracking and email notifications
Customizable button and form — colors, position, text, and display mode
CSV export, automatic data retention, and EU Directive 2023/2673 compliance

Languages

English, German, French, Spanish, Italian, Dutch, Polish, Portuguese (Portugal), Portuguese (Brazil), Swedish, Danish, Czech, Slovak, and Hungarian

Works with

Shopify Admin

Pricing

Free

Features

EU-compliant withdrawal form & button
Unlimited withdrawals
Automatic confirmation email to customer
Email notification to merchants
Automatic order matching
Deadline monitoring (14-day period)
Clear management dashboard
CSV export of all withdrawals

Basic

$4.99 / month

or $49/year and save 18%

Features

Everything in Free
Custom withdrawal reasons
Custom email templates
Custom sender name for email
Remove app branding
Form as side panel or popup
Data retention 12 months
Adjustable withdrawal period

7-day free trial

Pro

$14.99 / month

or $149/year and save 17%

Features

Everything in Basic
13 EU languages automatically
Full custom branding & colors
PDF export per withdrawal
Integrations (Klaviyo, Slack — soon)
Shopify Returns sync — soon
Priority support
Data retention 24 months

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (4)

Overall rating

4.3

Counts per rating level

75% of ratings are 5 stars
3
0% of ratings are 4 stars
0% of ratings are 3 stars
25% of ratings are 2 stars
1
0% of ratings are 1 stars

All reviews

June 11, 2026

Great app and excellent support!

I installed this app because I needed a simple and affordable way to add an EU withdrawal request form to my Shopify store. The setup was easy, and the free plan already includes the main features I needed, including the withdrawal button, form, confirmation email, merchant notification, and request dashboard.

The support was also excellent. I had a small language-related question during setup, and they replied very quickly and made sure everything displayed correctly for my store.

For a digital products store, this app is very helpful. Thank you, guys!

Highly recommended!

MDoll Design

Croatia

About 7 hours using the app

June 20, 2026

easy to setup, but it has a few problems. (1) after submission, the CLOSE button does not work. (2) if your shop is xyz.shopify.com but X-Home is your actual website, the confirmation email to customer shows xyz, not X-Home. (3) Order Number should be a required field (4) Reason for Withdrawal should be a required field (5) Merchant doesn't get a confirmation email notification although an email has been specified for that purpose - you only can check submissions via the app. Hope these can be fixed, otherwise I'd say this is still very immature.

AL HALI

United Arab Emirates

15 minutes using the app

June 17, 2026

Easy to install and looks good on my website. Liked that you had options on how to view the button and form. Great that a free plan is available also.

Dalby Home & Gifts

United Kingdom

17 minutes using the app