Winback ‑ SMS/TEXT Marketing

0 developers needed One-click install. No coding or template modification required.

35X ROI

If you don't make at least $35 in extra sales for every $1 you spend on SMS, contact us and we will figure out how to scale your revenue even more.

No other app gives you this ROI because we proactively clean up your lists (ex removing non-mobile phone numbers) and do regular account reviews for you through zoom or screencasts.

Other apps are incentivized to have you send more SMS messages, even if they result in non-opens. With Winback SMS, your SMS results get better over time and we alert you if we see you're wasting SMS credits.

Ideal for stores doing $50K-$5M

We are a managed SMS service for stores doing between $50K and $5M in sales, mostly in the US. This is our sweet spot. Our focus on this size lets us achieve ROI's of 35X or higher.

If you do less than $100K/year, an app that focuses on abandoned checkout texts like SMSBump might be a better fit for you. If you do more than $5M, go with whatever your agency uses for their clients like Postscript or Klaviyo.

SMS Shipping Notifications

Automatically send your customers a shipping notification with their tracking #

SMS for abandoned carts

SMS is the most effective way to recover abandoned checkouts. SMS abandoned cart messages get more than 3x the open rates over abandoned cart emails.

SMS for post-purchase upsells

Winback sequences are a powerful way to turn customers into repeat customers. It's our signature feature and VERY effective. Send a follow-up text after they've received the product. Then follow-up again X days later to upsell them. Just like abandoned carts, the message sequence stops if they came back to purchase.

SMS for browser abandonment

Our popup triggers when a shopper browses a product page for X seconds but hasn't added to cart yet. With 2 taps, the shopper gets a coupon for the product they were browsing.

SMS for campaigns

Unlike other apps, we regularly clean up your subscriber list to remove landlines, invalid #'s, and customers that never open your texts

SMS Responses

Reply to responses via email which get sent back to your shopper as an SMS. Or reply from within the (mobile-friendly) Shopify app

International SMS

ALL countries are supported. But shoppers in countries other than the US and Canada have an extra cost due to international carriers being more expensive.