Marketing | Sales and conversion optimization | Customer support
Winback SMS Marketing

Winback SMS Marketing

by Winback

SMS+MMS Marketing for Abandoned Carts, Followups, & Campaigns

5.0 of 5 stars(90 reviews)
From $14/month. 30-day free trial. Additional charges may apply.
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SMS Marketing on Autopilot

Automatically recover abandoned checkouts with SMS + MMS. Automatically send followup texts to drive post-purchase upsells.

SMS Marketing Made Easy

Once you install the app, you're literally ready to go. No other setup required. Use our message templates right out of the box!

SMS Marketing Compliance

Fully TCPA compliant SMS and MMS marketing for abandoned carts, post-purchase follow-up messages, and campaign blasts

About Winback SMS Marketing

SMS for abandoned carts

SMS is the most effective way to recover abandoned checkouts. We know because we've built apps that have done abandoned cart recovery through email and FB Messenger. SMS is by far the best in terms of open rates and recovery rates.

According to Mobile Xco, SMS messages have a 209% higher response rate than phone, email, or Facebook.

SMS for post-purchase upsells

Winback sequences are a powerful way to turn customers into repeat customers. It's our signature feature and VERY effective. Send a follow-up text after they've had a couple days to receive the product. Then follow-up again 30 days and 90 days later to let them know you miss them. Just like abandoned carts, the 2nd and 3rd messages will not get sent if they came back to purchase.

SMS for browser abandonment

Our mobile popup triggers when a shopper browses a product page but hasn't added to cart yet. With 2 taps, the shopper will get your abandoned cart sequence about the item they were looking at if they did not purchase the product.

Proof it works

Unlike other SMS apps, we give you insights into each message you send out. Our logs show you each person that was texted and what action they took. We link back to your Shopify CRM so you can see each customer's journey.

Pricing

Plans start at $14/month. And go up in $15 increments for every 1000 additional messages. Usage-based pricing is also available

International SMS

ALL countries are supported. But please note that customers in countries other than the US and Canada have an extra cost that can be up to 10X higher than the US/Canada due to international carriers being more expensive.

Our default plans (without adding usage-based pricing):

  • US & Canada - 1.4c/message

  • UK - 8c/message

  • France/Italy - 11c/message

  • Australia - 11c/message

  • India - 6c/message

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 30-day free trial

$14/month

  • 1000 message credits/month

  • Abandoned cart automation

  • Winback automation for post-purchase followup

  • Mobile popup for browser abandonment

$59/month

  • 4000 message credits/month

  • Abandoned cart and winback automation

  • Mobile popup for browser abandonment

  • Campaigns

$119/month

  • 8000 message credits/month

  • Abandoned cart and winback automation

  • Mobile browser abandonment

  • Campaigns

  • Regular zoom calls to review account

$299/month

$15 for each add'l 1000 messages

  • 20,000 message credits/month

  • Abandoned cart and winback automation

  • Mobile browser abandonment

  • Campaigns

  • Regular zoom calls to review accoun

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    99% of ratings are 5 stars
    (89)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 90 reviews

Most recent reviews

Cates Closet Boutique

Rating
5 of 5 stars
Posted
August 1, 2020

Super Easy to Install and the customer service is spot on! I highly recommend this to anyone who does not have a lot of time to spend with messaging customers this helps alot! Thank you for helping me and providing feedback it has helped with sales!

The Molarbear

Rating
5 of 5 stars
Posted
July 31, 2020

Excellent app , does what it says .
it helped us recover abandoned carts and capture those customers who left without purchase and increased our revenue

Hair Extension Courses

Rating
5 of 5 stars
Posted
July 24, 2020

We have just come back to this app...why? Because we tried a 'free' push notification abandoned cart app which brought around £138 revenue...in the same period of time winback has brought us around £3000! We have now come back on the most expensive plan as those sorts of returns are a no brainer for us. App is so simple to set up (lots of apps say this) but this one ACTUALLY is, and the support form Joe is first class

Developer reply

July 29, 2020

Thank you for coming back to our app after trying a different one. Winback SMS. I realize you're paying a lot for our app but the ROI is justified as you noted :)

Let me know if you ever want to try a campaign to your subscribers. Unlike other apps, we don't just pull a list of phone numbers of previous customers for you. We segment them into groups (ex people who bought your best-selling products) AND we scrub them regularly to remove landlines and #'s that are unreachable.

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