Winback ‑ SMS/TEXT Marketing

Winback ‑ SMS/TEXT Marketing

by Winback

SMS Abandoned Carts, Winback & Automated Campaigns • $1/m

4.7 of 5 stars(79 reviews)

SMS Marketing with 35X ROI

We import all your subscribers, and we remove bad phone #'s (ex landlines, non-opens) so that your SMS results and ROI get better over time

Text Marketing - fast & simple

Super simple setup. No complicated automations to configure. Use our templates for abandons and winback messages to make sales immediately

SMS Campaigns campaigns

Blast an SMS campaign to your entire customer base, or send to a narrow segment to maximize ROI. Each SMS is barely a penny!


About Winback ‑ SMS/TEXT Marketing

0 developers needed One-click install. No coding or template modification required.

35X ROI

If you don't make at least $35 in extra sales for every $1 you spend on SMS, contact us and we will figure out how to scale your revenue even more.

No other app gives you this ROI because we proactively clean up your lists (ex removing non-mobile phone numbers) and do regular account reviews for you through zoom or screencasts.

Other apps are incentivized to have you send more SMS messages, even if they result in non-opens. With Winback SMS, your SMS results get better over time and we alert you if we see you're wasting SMS credits.

Ideal for stores doing $50K-$5M

We are a managed SMS service for stores doing between $50K and $5M in sales, mostly in the US. This is our sweet spot. Our focus on this size lets us achieve ROI's of 35X or higher.

If you do less than $100K/year, an app that focuses on abandoned checkout texts like SMSBump might be a better fit for you. If you do more than $5M, go with whatever your agency uses for their clients like Postscript or Klaviyo.

SMS Shipping Notifications

Automatically send your customers a shipping notification with their tracking #

SMS for abandoned carts

SMS is the most effective way to recover abandoned checkouts. SMS abandoned cart messages get more than 3x the open rates over abandoned cart emails.

SMS for post-purchase upsells

Winback sequences are a powerful way to turn customers into repeat customers. It's our signature feature and VERY effective. Send a follow-up text after they've received the product. Then follow-up again X days later to upsell them. Just like abandoned carts, the message sequence stops if they came back to purchase.

SMS for browser abandonment

Our popup triggers when a shopper browses a product page for X seconds but hasn't added to cart yet. With 2 taps, the shopper gets a coupon for the product they were browsing.

SMS for campaigns

Unlike other apps, we regularly clean up your subscriber list to remove landlines, invalid #'s, and customers that never open your texts

SMS Responses

Reply to responses via email which get sent back to your shopper as an SMS. Or reply from within the (mobile-friendly) Shopify app

International SMS

ALL countries are supported. But shoppers in countries other than the US and Canada have an extra cost due to international carriers being more expensive.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options

50 SMS credits

$1/month

  • Abandoned Checkouts
  • Abandoned browsers
  • Post-purchase follow-up
  • Custom Replies
  • Campaigns (after free trial ends)
  • Shipping Notifications

3,500 SMS credits

$59/month

  • Abandoned Checkouts
  • Abandoned browsers
  • Post-purchase followup
  • Campaigns
  • Custom Replies
  • Shipping Notifications

12,500 SMS credits

$199/month

  • Abandoned Checkouts
  • Abandoned browsers
  • Post-purchase followup
  • Campaigns
  • Custom Replies
  • Shipping Notifications

35,000 SMS credit

$499/month

  • Abandoned Checkouts
  • Abandoned browsers
  • Post-purchase followup
  • Campaigns
  • Custom Replies
  • Shipping Notifications

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    95% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (4)

Most recent reviews

FisherPlay

This app was helping me but I had to check few more options prior finalizing, they punish you for testing the waters. I have been blocked by these guys, this is really stupid! And this was coz' I had used them on a previous store of mine and had left a great review as well & I was in consistent conversation with them. And they have hard-blocked my IP address, else the current store here never even got to use this app as a result. Had been very patient with you guys, but enough, I had to leave this honest review now, it's been a frustrating experience. I just saw your response to my review, what spam was sent to you, why are you lying? Provide the proof of the spam sent to you please... You lack the capability to keep proper checks & just disturbing genuine customers. And then you say spam! You lack professional sense, that's the reason your growth has staggered, learn to identify what's really spam!

Developer reply

July 13, 2021

This review is for a store that was banned from using Winback due to abuse. It's unfortunate, but we had no choice but to stop them from signing up another store after their first one was caught sending spam.

L. EYES Eyewear

Joe has been really helpful with trying to get me a great ROI. made 30k in sales over a few months. Well done team

Rescue Swag

I am extremely happy to recommend this app. It has already generated over $2,000 in extra revenue!

Developer reply

May 20, 2021

Thanks! Hopefully this is just the beginning of your extra revenue. We will keep pushing for more!