SMS Marketing

SMS Marketing

by Winback

SMS Abandoned Carts, Winback, & Campaigns • 35X ROI guaranteed

4.9 of 5 stars(137 reviews)

SMS Marketing with 35X ROI

We import all your subscribers, and we remove bad phone #'s (ex landlines, non-opens) so that your SMS results and ROI get better over time

SMS Marketing - fast & simple

Super simple setup. No complicated automations to configure. Use our templates for abandons and winback messages to make sales immediately

SMS Marketing campaigns

Blast an SMS campaign to your entire customer base, or send to a narrow segment to maximize ROI. Each SMS is less than 1c and MMS is 2.7c


About SMS Marketing

35X ROI Guarantee

If you don't make at least $35 in extra sales for every $1 you spend on SMS, contact us and we will give you a month of SMS credits for free!

No other app gives you this guarantee because we proactively clean up your lists (ex removing non-mobile phone numbers) and do regular account reviews for you through zoom or screencasts.

Other apps are incentivized to have you send more SMS messages, even if they result in non-opens. With Winback SMS, your SMS results get better over time and we alert you if we see you're wasting SMS credits.

Note this 35X guarantee only applies to merchants on plans that are $89/month or higher and mostly selling to US and Canada (since intl SMS costs are higher; see intl fees at the bottom).

Ideal for stores doing $300K-$3M

We are a managed SMS service for stores doing between $300K and $3M in sales, mostly in the US. This is our sweet spot. Our focus on this size lets us achieve ROI's of 35X or higher.

If you do less than $300K/year, an app that focuses on abandoned checkout texts like SMSBump or LiveRecover might be a better fit for you. If you do more than $3M, go with whatever your agency uses for their clients like Postscript, Attentive, or Klaviyo.

SMS Shortcodes

Your customers can text your customizable keyword to a shortcode to become subscribers. You can auto-reply with a discount code as a thank-you for subscribing.

SMS for abandoned carts

SMS is the most effective way to recover abandoned checkouts. SMS abandoned cart messages get more than 3x the open rates over abandoned cart emails.

SMS for post-purchase upsells

Winback sequences are a powerful way to turn customers into repeat customers. It's our signature feature and VERY effective. Send a follow-up text after they've received the product. Then follow-up again 30 days and 90 days later to let them know you miss them. Just like abandoned carts, the message sequence stops if they came back to purchase.

SMS for browser abandonment

Our popup triggers when a shopper browses a product page for X seconds but hasn't added to cart yet. With 2 taps, the shopper gets a coupon for the product they were browsing.

SMS for campaigns

Unlike other apps, we regularly clean up your subscriber list to remove landlines., invalid #'s, and customers that never open your texts

International SMS

ALL countries are supported. But please note that customers in countries other than the US and Canada have an extra cost that can be up to 10X higher than the US/Canada due to international carriers being more expensive.

Some example countries: * US & Canada - 0.96c/message

  • UK - 5.8c/message

  • France/Italy/Spain/Australia - 7.7c/message

  • New Zealand - 9.6c/message

  • India - 3.9c/message

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

6000 SMS credits

$59/month

  • < 1c per SMS, 2.7c per MMS

  • Abandoned Checkouts

  • Abandoned browsers

  • Post-purchase followup

  • Campaigns (after free trial ends)

  • 14-day free trial

9000 SMS credits

$89/month

  • < 1c per SMS, 2.7c per MMS

  • Abandoned Checkouts

  • Abandoned browsers

  • Post-purchase followup

  • Campaigns

  • Shortcode subscribers

  • 35X ROI guarantee

12,000 SMS credits

$119/month

  • < 1c per SMS, 2.7c per MMS

  • Abandoned Checkouts

  • Abandoned browsers

  • Post-purchase followup

  • Campaigns

  • Shortcode subscribers

  • 35X ROI guarantee

15,000 SMS credits

$149/month

  • < 1c per SMS, 2.7c per MMS

  • Abandoned Checkouts

  • Abandoned browsers

  • Post-purchase followup

  • Campaigns

  • Shortcode subscribers

  • 35X ROI guarantee

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    98% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (3)

Most recent reviews

Booty Scrunch Mami

Amazing App! Definitely going to be investing more in this app than emails. I am a small biz and since September I've made over $7,000 (close to $8,000!) in reclaimed sales from this app alone! Easy to send campaigns and respond directly to your customers concerns. Sent a recent campaign to customers who never purchased before and the return has been AMAZING! Joe is quick to respond to any questions and even hop on a fast zoom call full of advice! If you're looking for an app to text - LOOK NO FURTHER. Seriously the best investment that has paid for itself a thousand times over by now. Thanks Winback & Joe!

Acoustic Vibes Music

Lots of reclaimed sales from abandoned carts. I had no idea how much revenue was lost due to this! Increase of over 15% in sales in the first month the Second month on track to do the same! Great system Highly recommend it!

Mama llama's Barn

SMS marketing has been the BEST! They are quick to your emails and responses, also provides feedback on how to help with your conversion rates! This has been one of the best SMS texting programs we have found!