Reviews (91)

Overall rating
3.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 15% of ratings are 1 stars
April 21, 2023

Great experience with the platform and use. Happy there’s alternatives out there for sms. So far the support has been amazing

Boba Nutrition
Canada
23 days using the app
July 16, 2020

ignore all negative reviews, this app is brilliant and Joe is doing his job at its best! Recommending to try it for free first and I can guarantee it will work well!

Wild Game Meat Ltd
United Kingdom
19 days using the app
Winback replied July 17, 2020

Thanks for your review. We only have 1 negative review (from the person below you) who hacked our system to use the app for free for 5 months and is now upset because they're being asked to pay $14/month lol

In regards to our conversations, hope your broadcasts with textmagic go well. It's good you were able to find a cheaper alternative for SMS blasts to the UK. We charge $0.08/message for the UK which should get you a very positive ROI if you just used our app for abandoned cart and winback messages.

But broadcasts to your entire subscriber list can be tricky when you have tens of thousands of subscribers. Let me know if you have any trouble exporting your subscribers

January 29, 2020

This is the only app I'm using and tbh really good so far! Great customer service they reply withing minutes if not hours, very friendly and supportive. They even send me tips which are very useful. Really easy to use. And it works! I've already made a sale with it!

TECH FLEXED
United States
17 days using the app
Winback replied February 2, 2020

Thanks for the review. FYI - we just enabled your 2nd abandoned cart message for you since you turned on country filtering and only sending to US/Canada. Those countries are cheaper to send messages to, and so your free trial is elongated :)

May 19, 2021

This staff is amazing. I am not really tech savvy but this time has already helped me out significantly. I have noticed a huge difference since I have downloaded this app. I highly recommend them.

Bodyshapers Lifestyle
United States
15 days using the app
Winback replied May 20, 2021

We see major potential in your store and products. I'm pumped to really scale this store with you!

March 30, 2022

Love this app! Simple to use and adds extra revenue to my store. I always recommend this to friends starting Shopify sites.

Sock Mafia
Canada
4 minutes using the app
Winback replied April 3, 2023

Hi Sock Mafia,

Thank you for your kind words! We're thrilled to hear that you find our app simple to use and that it's been beneficial for your store. We appreciate your recommendations to friends as well. If you ever need any assistance, don't hesitate to reach out!

Best regards,
Gabriel