Winback: SMS Marketing

Winback: SMS Marketing

Pricing
Free plan available
Highlights
Use directly in Shopify admin
Rating
3.4 (90)
Developer
Winback

Boost sales & revenue easily and fast with powerful SMS marketing campaigns & automation

Winback is an SMS marketing platform that simplifies reaching leads and customers through SMS campaigns and automation. Start using it today and watch your business grow!

Winback is an SMS marketing platform that simplifies reaching leads and customers through SMS campaigns and automation. Start using it today and watch your business grow! more
  • Generate revenue with Abandoned Carts, Upsells, & Restock Alert campaigns.
  • Send targeted bulk SMS marketing campaigns
  • Generate leads with Browser Abandons. 1-click install Pop-up and Spinning Wheel.
  • Easily analyze your performance and optimize for revenue with our Dashboard.
  • Recover your lost sales with the Cart Abandon feature.
Highlights
Use directly in Shopify admin

Languages

English

Works with

T-Mobile, Verizon, AT&T, API

Pricing

Free

Free

  • 50 SMS Credits
  • Pre-Built SMS Automation
  • SMS Campaigns
  • Cart Abandons
  • Browser Abandons
  • Upsell
  • Restock Alert
  • Winback
  • Shipping Alert

Starter

$149 / month

  • Everything in Free Trial tier plus:
  • 3,500 Free SMS Monthly
  • Onboarding Specialist
  • Customer Success Manager
  • Monthly SMS Strategy Sessions

SMS Team

$299 / month

  • Everything in Starter tier plus:
  • 12,500 Free SMS Monthly
  • SMS Strategist
  • SMS Copywriter
  • Engineering Support

Growth Team

$899 / month

  • Everything in SMS Team tier plus:
  • Digital Marketing Strategist
  • Ad Specialist
  • Analytics Specialist
  • Dedicated Ad Copywriter

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (90)

Overall rating
3.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 14% of ratings are 1 stars
June 7, 2024

The app no longer works, yet they will still continue to charge your subscription on a monthly basis. SMS messages aren't being sent and their analytics tool isn't reporting. We've messaged their support several times and they are unresponsive. They wont cancel your subscription either, you will need to reach out to Shopify support to assure they remove the subscription.

TOROE Performance Eyewear
United States
Over 3 years using the app
July 21, 2024

No longer works :( And crickets from the support team

Fido & Flicka
United States
3 months using the app
November 21, 2023

The app is not working anymore (not loading). Customer support is not responding. They replied that they were investigating the issue 4 days ago. I wrote them back and did not get any response since then.

Tebuti
Lithuania
About 3 years using the app
April 28, 2020

I was paying $50 a month plus commission on another app before. I am glad to find this one because its much cheaper and does so much more. And you are in control. Already made an extra $600 from using it in few days. Going to add to my 2nd webstore too. Highly recommend it.

GOLDEN GILT
United States
Over 4 years using the app
Winback replied April 30, 2020

Thank you so much for your review! There are plenty of other good SMS apps out there as you've seen. I think what really sets us apart is our abandoned browser feature which no one else has.

Capturing abandoned browsers (people who never added-to-cart) make up 38% of the sales that SMS has made for you! As a thank-you for posting a review, I'm happy to give you a custom phone number for your abandoned browser messages. Let me know what area code you'd like and I'll try to procure it :)

Edited May 20, 2021

Love this app! Customer Winback and Abandon Cart have generated close to $250,000 in extra revenue in the 10 months we have been using it. They quietly do their thing in the background - it is only when you look at the data do you realize how effective it is.

Ocha & Co.
Japan
About 4 years using the app
Winback replied May 20, 2021

Hi Ocha & Co.,

We're thrilled to know that our app has contributed significantly to your revenue growth over the past 10 months. We love being able to work quietly in the background while making a big impact on your business. If you ever need any assistance or have questions, please don't hesitate to reach out.

Warm regards,
Gabriel

Support

Winback can answer any questions you have about Winback: SMS Marketing.

Developer

Winback

81 stonehill drive east, 422 Richards St, Ste 170, Vancouver, BC, V6B2Z4, CA

Launched

July 24, 2019

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