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Boost sales & revenue easily and fast with powerful SMS marketing campaigns & automation
Winback is an SMS marketing platform that simplifies reaching leads and customers through SMS campaigns and automation. Start using it today and watch your business grow!
- Generate revenue with Abandoned Carts, Upsells, & Restock Alert campaigns.
- Send targeted bulk SMS marketing campaigns
- Generate leads with Browser Abandons. 1-click install Pop-up and Spinning Wheel.
- Easily analyze your performance and optimize for revenue with our Dashboard.
- Recover your lost sales with the Cart Abandon feature.
Languages
English
Works with
- T-Mobile
- Verizon
- AT&T
- API
Categories
Pricing
Free
Free
- 50 SMS Credits
- Pre-Built SMS Automation
- SMS Campaigns
- Cart Abandons
- Browser Abandons
- Upsell
- Restock Alert
- Winback
- Shipping Alert
Starter
$149 / month
- Everything in Free Trial tier plus:
- 3,500 Free SMS Monthly
- Onboarding Specialist
- Customer Success Manager
- Monthly SMS Strategy Sessions
SMS Team
$299 / month
- Everything in Starter tier plus:
- 12,500 Free SMS Monthly
- SMS Strategist
- SMS Copywriter
- Engineering Support
Growth Team
$899 / month
- Everything in SMS Team tier plus:
- Digital Marketing Strategist
- Ad Specialist
- Analytics Specialist
- Dedicated Ad Copywriter
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (51)
DIDNT WORK
No longer works :( And crickets from the support team
The app no longer works, yet they will still continue to charge your subscription on a monthly basis. SMS messages aren't being sent and their analytics tool isn't reporting. We've messaged their support several times and they are unresponsive. They wont cancel your subscription either, you will need to reach out to Shopify support to assure they remove the subscription.
(READ 2024 UPDATE BELOW)
Amazing App! Definitely going to be investing more in this app than emails. I am a small biz and since September I've made over $7,000 (close to $8,000!) in reclaimed sales from this app alone! Easy to send campaigns and respond directly to your customers concerns. Sent a recent campaign to customers who never purchased before and the return has been AMAZING! Joe is quick to respond to any questions and even hop on a fast zoom call full of advice! If you're looking for an app to text - LOOK NO FURTHER. Seriously the best investment that has paid for itself a thousand times over by now. Thanks Winback & Joe!
2024 UPDATE: HORRIBLE! DO NOT use this service do not expect any assistance with help. For the holiday season my SMS sent to only HALF of my subscribers costing me thousands in sales. They kept telling me they were looking into it and it was fixed and each time was the same issue. This went on for 4 months, I requested reimbursement for 3 months, should have been 4 since I didn't use an entire month, and they keep saying they are escalting the issues and that they have fixed them but it still only would send to half my subscribers. The interesting part was they were saying it was a carrier update- I have my personal number on the subscriber list, out of 4 campaigns my number had a SMS delivered one time- the second one, so if it was a carrier update it should never be delivered to my number. This leads me to believe it was an internal issue. They do not reply anymore and they do not assist. DO NOT USE THIS SERVICE!!!!
Hi Booty Scrunch Mami,
We're absolutely thrilled to hear about your success with our app and the impressive reclaimed sales figures! It's great to know that our easy-to-use features and responsive support have made a difference for your small business. Thank you for your kind words, and if you ever need any help, just let us know.
Best regards,
Gabriel
I recommend this app!! It's beyond my imagination, so many customers come back. And thanks for Joe, a really nice guy.
Thanks for your review. Happy to hop on a zoom call with you if you have more questions :)
Support
App support provided by Winback.
Resources
Developer
Launched
July 24, 2019
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