Winback SMS Marketing

Winback SMS Marketing

by Winback

SMS+MMS Marketing for Abandoned Carts, Followups, & Campaigns

4.9 of 5 stars(93 reviews)

SMS Marketing on Autopilot

Automatically recover abandoned checkouts with SMS + MMS. Automatically send followup texts to drive post-purchase upsells.

SMS Marketing Made Easy

Once you install the app, you're literally ready to go. No other setup required. Use our message templates right out of the box!

SMS Marketing Compliance

Fully TCPA compliant SMS and MMS marketing for abandoned carts, post-purchase follow-up messages, and campaign blasts

About Winback SMS Marketing

SMS for abandoned carts

SMS is the most effective way to recover abandoned checkouts. We know because we've built apps that have done abandoned cart recovery through email and FB Messenger. SMS is by far the best in terms of open rates and recovery rates.

According to Mobile Xco, SMS messages have a 209% higher response rate than phone, email, or Facebook.

SMS for post-purchase upsells

Winback sequences are a powerful way to turn customers into repeat customers. It's our signature feature and VERY effective. Send a follow-up text after they've had a couple days to receive the product. Then follow-up again 30 days and 90 days later to let them know you miss them. Just like abandoned carts, the 2nd and 3rd messages will not get sent if they came back to purchase.

SMS for browser abandonment

Our mobile popup triggers when a shopper browses a product page but hasn't added to cart yet. With 2 taps, the shopper will get your abandoned cart sequence about the item they were looking at if they did not purchase the product.

Proof it works

Unlike other SMS apps, we give you insights into each message you send out. Our logs show you each person that was texted and what action they took. We link back to your Shopify CRM so you can see each customer's journey.


Plans start at $14/month. And go up in $15 increments for every 1000 additional messages. Usage-based pricing is also available

International SMS

ALL countries are supported. But please note that customers in countries other than the US and Canada have an extra cost that can be up to 10X higher than the US/Canada due to international carriers being more expensive.

Our default plans (without adding usage-based pricing):

  • US & Canada - 1.4c/message

  • UK - 8c/message

  • France/Italy - 11c/message

  • Australia - 11c/message

  • India - 6c/message

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 30-day free trial


  • 1000 message credits/month

  • Abandoned cart automation

  • Winback automation for post-purchase followup

  • Mobile popup for browser abandonment


  • 4000 message credits/month

  • Abandoned cart and winback automation

  • Mobile popup for browser abandonment

  • Campaigns


  • 8000 message credits/month

  • Abandoned cart and winback automation

  • Mobile browser abandonment

  • Campaigns

  • Regular zoom calls to review account


$15 for each add'l 1000 messages

  • 20,000 message credits/month

  • Abandoned cart and winback automation

  • Mobile browser abandonment

  • Campaigns

  • Regular zoom calls to review accoun

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    99% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    1% of ratings are 1 stars

Most recent reviews


As I was looking for an alternative for SMS Bump - I came across Winback - Now it handles all my Abandoned Cart flows and SMS campaigns!
It's Fantastic!
What is great about this particular SMS app is that Joe is always extremly helpful and replies to any questions I have in minutes!
Highly recommend this app!
By far the best ROI app that you can have on your store!
Text marketing for the win!

Developer reply

August 11, 2020

Thanks for your review Pete! It especially means a lot because you tried SMSBump and decided to keep our app :)

I made a 2-min screencast for you to give you a couple quick suggestions to get even more out of Winback SMS:

Cycle Peak

Great app, I installed 2 weeks ago and made an impressive results so far. It was super easy to set up, just a few clicks and Joe showed me how to set up the main features of the app. Absolutely recommended.

Developer reply

August 11, 2020

Thanks for your review. As a thank-you, I made a 3-min screencast to give you some tips and suggestions for your messages and settings


Simple and effective solution that seriously works The amount of extra sales I received during the 30 day free trial paid for at least 5 years of Winback lol. I have installed Winback in all my others stores now and its awesome!

Developer reply

August 9, 2020

Thank you for your review!

I made a short screencast to give you some suggestions on your account and messages to make the ROI even better for you :)