Reviews (122)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface and quick review importation from multiple platforms, including customer photos. The support team is noted for their prompt and effective assistance, significantly enhancing user satisfaction. Merchants appreciate the positive impact on their business, such as increased customer trust and boosted sales, thanks to its comprehensive features and efficient review management.
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Experiência péssima, horrível mesmo , problemas com o aplicativo, fala com o suporte e ninguém teve a capacidade de ver o problema para resolver ...não indico
I was very unlucky with this application. I had a problem with the extension from the very beginning. The extension starts importing reviews and eventually throws an error. I tried to solve this problem with the help of an assistant. I corresponded for almost a week both in the application and by e-mail, but I got a completely incompetent assistant JAYDEN. He didn't solve this problem within a week. Even though I sent both screenshots and videos. This individual JAYDEN didn't even consider it necessary to respond to the last message. Thank you for the worst cooperation of the week.
It's good and easy to use but their emails for collecting reviews are just not as inviting as other apps are. when someone gets an email asking for a review he gets sent to the product page instead of writing the review from the email, or at least be sent to somewhere he can actually write the review. it's just makes things harder for the customers...
Hi Oytiot! Thank you for your feedback. We already have this feature in our backlog. Thank you again for using our app.
Super easy to set up and works exactly as promised! I was able to import all my product reviews quickly, and the interface is very intuitive. I had some trouble installing it manually, but the support team (Codex Apps) jumped in right away, sent a collaboration request, and got everything running perfectly. Excellent app and fantastic customer service — highly recommended!
Thank you for sharing your positive experience! It’s great to hear that the setup was easy and that the interface was user-friendly. It’s also impressive that the support team at Codex Apps was so responsive and helpful during the installation process. Your recommendation speaks volumes about the quality of the app and the customer service. If you have any further feedback or tips on using the app, feel free to share!
The app has worked great for me. I did have a problem one time when it wasn't connecting to Etsy, and they fixed it for me in a few hours. Definitely recommend.
Thank you so much for your positive feedback! We're thrilled to hear that the app has been working well for you and that our support team was able to resolve the connection issue with Etsy quickly. Your recommendation means a lot to us. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Happy selling!
I've had really great experience with WiseReviews. The product is simple to use, works well and does exactly what I need. The support is responsive, efficient, and goes above and beyond to resolve my issues. Excellent product and solid service. Highly recommend!
Thank you so much for your wonderful feedback! We're thrilled to hear that you’ve had such a positive experience with WiseReviews. Our team is dedicated to providing the best possible support and ensuring our product meets your needs. Your recommendation means a lot to us! If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help!
Excellent communication and is very helpful! Keep it up.
I am absolutely blown away by this app, and even more so by Jayden with such fast, clear, comprehensive assistance. The app was installed by me with the utmost ease. The only issue was that all my products are unique, so I think there was a small challenge in the system finding matches for reviews. Jayden got in touch with me immediately, on his own initiative, and while I went grocery shopping he fixed everything up just exactly the way I wanted it to look. So great! I can not express how excellent this app is (I used it to pull reviews from Etsy), and how exceptional the customer support is. Wish I could give more than 5 stars.
Update after longer use. When revising my website, I also looked more closely at Wise Reviews, and discovered it could be tuned to function even better for my needs. Some simple adjustments, and it is looking perfect. Also edited, and activated, the automatic requests for customer's reviews, and this is bringing in many more reviews— a very valuable (and, sadly, long-neglected by me) feature.
Thank you for your amazing feedback! We're thrilled to hear that our app exceeded your expectations and that Jayden was able to provide you with exceptional customer support. It's great to know that Jayden was able to quickly resolve the issue you were facing. We appreciate your support and look forward to serving you in the future. Don't hesitate to reach out to us if you have any further questions or concerns.
We had an amazing experience with WiseReviews. Their customer service was excellent - responding within 24 hours and going above and beyond to make a custom change to our website that we quite honestly did not think was possible. The level of support and technical expertise they provided was brilliant. Highly recommend!
Recommend this application, easy and convenient interface to use, just transfer the reviews from one website to another
I had a problem with my site and they helped me right away
thanks