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EU-compliant withdrawal button, two-step form, and audit-ready records for your store.
Withdrawly adds a legally compliant EU withdrawal button and two-step form for Directive (EU) 2023/2673. Customers submit requests without logging in. Your team gets order matching, timestamped confirmation emails, status tracking, internal notes, and exportable records — all in one Shopify admin dashboard. No-code setup with built-in test mode. Built for EU cross-border stores, agencies, and custom storefronts. Ready before the June 2026 deadline.
- Legally compliant EU withdrawal button, footer link, or hosted form
- Two-step withdrawal flow - no customer login required
- Instant confirmation emails with timestamps and request details
- Automatic order matching by order number, email, and line items
- Dashboard with statuses, notes, deadline flags, and exportable records
Languages
English, Dutch, French, Finnish, Swedish, German, Spanish, Danish, Italian, and Portuguese (Portugal)
Works with
- Customer accounts
- Shopify Admin
Categories
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Unlimited Withdrawals
- Customizable Withdrawal Form
- Translated in all EU languages
- Automatic Notification Emails
- Custom Sender Name & Reply-to Address
- Full Audit Log — Every Action Tracked
- Brand colours, logo & styling
Advanced
$9 / month
or $90/year and save 17%
Features
- Full customisation
- Remove “Powered by” branding
- Custom email templates & receipt
- Custom copy & translations
- Automatic order tagging
- Customer confirmation copies
- Partial-item withdrawals
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (5)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Great app - we were up and running in no time. The installation process was simple, the setup was straightforward, and the step-by-step instructions made everything easy to follow. We especially love that they offer a free plan for simple compliance. With new EU regulations just around the corner, having an easy solution that provides peace of mind is priceless. A well-deserved 5 out of 5 stars from us.
The application was easy to install and configure, step-by-step instructions are very helpful. And the fact that it has a decent Free plan with all options and needed functionality enabled is a gold mine! Especially when you are getting a piece of mind just days before the new regulation in EU is coming into force. Solid 5 out of 5!
Amazing to hear about your nice experience, and thank you for sharing this with us. Thank you from our whole team! ❤️
The app does what is needed to help comply with the new EU rules for a withdrawl link on a shopify website. Support is responsive and friendly for any questions, Recommended 10/10, i tried another app prior to this one and it was over complicated for what was needed, this has the right balance in my opinion.
Support
App support provided by BrandEcho.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, orders, Online Store
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View customers
Customer data
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Edit orders
All order history for the last 60 days
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Edit Online Store
Online Store pages, Online Store page content on a path controlled by the app
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Edit other data
Online Store navigation
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