Reviews (108)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this chatbot for boosting customer service efficiency and increasing sales, with some reporting a return on investment up to five times the cost. It's easy to set up and can handle a high volume of inquiries around the clock, allowing staff to focus on other tasks. Merchants appreciate its quick and accurate responses and the strong support from the team, noted for their proactive assistance. This chatbot is valued for enhancing customer satisfaction and improving business operations.

August 28, 2024

Es una excelente opción para optimizar, guiar y mejorar la experiencia del cliente en la tienda online. Me gusta que permite asesorar, recomendar y solucionar las necesidades del cliente de manera rápida y eficiente. Es una herramienta poderosa que, sin duda, contribuye a aumentar las ventas. Además, el soporte de la aplicación es inmediato, lo que facilita la corrección e implementación de soluciones en el menor tiempo posible.

Cuisinart®
Colombia
About 1 month using the app
December 12, 2023

Customer support finally replied through whatsapp. This is a great app but your customer support could be more responsive like your bot!

Mylivingdream Store
United Kingdom
4 months using the app