Reviews (108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this chatbot for boosting customer service efficiency and increasing sales, with some reporting a return on investment up to five times the cost. It's easy to set up and can handle a high volume of inquiries around the clock, allowing staff to focus on other tasks. Merchants appreciate its quick and accurate responses and the strong support from the team, noted for their proactive assistance. This chatbot is valued for enhancing customer satisfaction and improving business operations.
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We can’t say enough good things about this AI bot app! From start to finish, it has exceeded all expectations, It truly sets it apart from other similar apps.
The interface is clean, intuitive, and easy to navigate. Even if you’re not tech-savvy, it’s simple to get the bot up and running.
What we love most is the app's ability to tailor the bot to our exact needs.The training process was smooth, and it quickly learned to handle more complex interactions with ease.
One of the unexpected delights of using this app is how it has been able to identify upsell opportunities for our products. The AI not only responds intelligently but also understands our offerings and subtly suggests complementary products to customers. It’s like having a dedicated sales assistant working 24/7.
This AI bot app is a must-have for any business looking to boost efficiency, enhance customer experience, and increase sales!
We're still in the learning phase but we can already tell this is a great tool that will help us solve common questions and close sales. Our products are specially difficult to purchase because there are a lot of questions that customers need solving before purchasing, and this is helping us a lot. Also, the support team is amazing, they're always available and super helpful to solve whatever issue we encounter
Wizybot is here to revolutionize the world of digital advisory. From the moment it is installed, we start providing real-time assistance, where the end customer receives information about available products, promotions, shipping options, and can even create a support ticket if additional assistance is needed. The support team is always attentive and ready to help, even though the app's setup is truly intuitive, easy, and fast. We’ve been using it for a little over a month, and it has generated sales and engagement with our customers. We love Wizybot!
I run a small business by myself, and this app has enabled me to automate customer support after hours. I offer WhatsApp support during office hours, and this AI bot fills in after hours. It is well thought out, and I was able to fine-tune it to my store's needs very easily. I like that I can review the conversations and offer better replies for future conversations.
Customer support is amazing. They often review the conversations and proactively offer help if any issues surface. Highly recommended.
Wizy is a very useful virtual agent tool in an area as important as customer service, with the added benefit of converting that attention into a sale. The support is very effective.
Excellent app and excellent support team. Since the start, they've been all the time watching for the betterment of the bot and giving the right pointers on how to manage it. EXCELLENT RECOMMENDED 100%
Desde que implementé Wizybot en mi tienda en línea, he notado una gran diferencia en la forma en que interactúo con mis clientes. La integración fue sencilla, y en poco tiempo, el chatbot estaba listo para responder preguntas. Me encanta cómo puede manejar consultas sobre productos y resolver dudas comunes, lo que me ha permitido enfocarme en tareas más estratégicas y complementar con ventas.
Running a small business, insane how good this bot responds to the customer. I can recommend this!
Wizybot ha sido una adición fantástica para nuestro servicio al cliente. La app es increíblemente fácil de personalizar, lo que nos permitió adaptarla rápidamente a nuestras necesidades específicas sin complicaciones. La eficiencia del chat es destacable, responde de manera inmediata y resuelve las dudas de nuestros clientes con gran precisión. Es perfecta para esos momentos en los que nuestro live chat no está disponible, asegurando que siempre haya asistencia para nuestros clientes.
El equipo de soporte de Wizybot es excepcional, disponible 24 horas y con una actitud increíblemente proactiva. Siempre están disponibles para ayudar y ofrecer sugerencias útiles para optimizar el uso de la app. Gracias a Wizybot, hemos mejorado nuestro servicio de atención al cliente y garantizado una experiencia satisfactoria y ágil. ¡Altamente recomendada!
Great tool for your business. It´s easy to train and lets you improve your costumer service