Reviews (91)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 8, 2024

I run a small business by myself, and this app has enabled me to automate customer support after hours. I offer WhatsApp support during office hours, and this AI bot fills in after hours. It is well thought out, and I was able to fine-tune it to my store's needs very easily. I like that I can review the conversations and offer better replies for future conversations.

Customer support is amazing. They often review the conversations and proactively offer help if any issues surface. Highly recommended.

Espuma y Brocha
Colombia
About 2 months using the app
June 13, 2024

Wizybot has been a great support tool for our customers. We have used it during times when we did not provide customer service, and the results couldn't be better. The investment has returned up to 5 times. Highly recommended

Dynamo Brand
Colombia
4 months using the app
July 18, 2024

We're absolutely thrilled about this app!! The integration was a breeze, and the chatbot has taken our customer service to a new level. It answers customer inquiries quickly and accurately, saving us a tremendous amount of time. Our customers are also delighted with the fast and friendly support. This app is a must-have for any online store looking to improve its customer service. Also, the support was outstanding and went the extra mile to help us with any questions and requests we had. We highly recommend this app!

Care Concept Onlineshop
Germany
29 days using the app
August 12, 2024

Excellent app and excellent support team. Since the start, they've been all the time watching for the betterment of the bot and giving the right pointers on how to manage it. EXCELLENT RECOMMENDED 100%

Carbone Store Panamá
Panama
3 months using the app
May 28, 2024

Since implementing Wizybot, we've seen an increase in conversion rates, reduced returns, and increases customer satisfaction. Wizybot excels at answering common customer questions like "What size windshield wipers do I need for my car?" and "How do I install these wipers?" This frees up our team to focus on growing and improving our business while ensuring customers get the information they need to make informed decisions. If you're looking for a way to improve customer service, conversion rates, and overall site satisfaction, Wizybot is a valuable investment. The team has been extremely helpful and sets them apart from other similar apps and businesses.

WindshieldWipers
United States
3 months using the app
June 5, 2024

Wizybot has been a fantastic tool for our business. It's like having a customer service team 24/7 and their support team is amazing. We have increased our plan 2 times now in less than 3 months because sales are going up!

ilovechamoy
United States
3 months using the app
June 26, 2024

Wizybot has been an incredible tool for providing a timely response to our customers. We have used it during times when our customer service is offline and in times of high interaction, overall the results have been very positive.

Highly recommended!

Mayoristas AVEMARÍA
Colombia
27 days using the app
June 14, 2024

We are so satisfied, we tried other companies, but is nothing compared to this, Wizybot has a team of professionals, the customer care is amazing. i'm waiting for META integration and i will be SUPER happy.

Phone2Go® Official Store
Italy
3 months using the app
August 8, 2024

Great tool for your business. It´s easy to train and lets you improve your costumer service

Meteora Store
Colombia
2 months using the app
May 23, 2024

¡This tool is incredible!
More than a simple BOT, it is a tool that allows you to free up operational burdens from your work team and optimize your customer service.
We use it on weekends and non-business hours, as well as in special seasons to support our customer service team.

Polo club Colombia
Colombia
About 2 months using the app