Reviews (151)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this chatbot for enhancing customer service efficiency and boosting sales by suggesting upsells and handling inquiries 24/7. It supports multiple languages and integrates with platforms like WhatsApp, Instagram, and Shopify, offering features like automated marketing and cart recovery. The bot is easy to set up, learns from interactions, and can be customized to fit business needs. Merchants also appreciate the responsive support team for continuous app improvements.

February 18, 2025

La aplicación es demasiado intuitiva, fácil de usar, tiene una rapidez increíble con las modificaciones y el servicio al cliente es excelente, te dan el soporte en el momento en que lo necesites.

One Half
Colombia
18 days using the app
March 20, 2025

Hasta el momento, ha funcionado de manera eficiente, brindando una experiencia fluida a los usuarios y contribuyendo directamente a nuestros objetivos de ventas.

Nua Baby
Peru
5 months using the app
October 14, 2024

We're still in the learning phase but we can already tell this is a great tool that will help us solve common questions and close sales. Our products are specially difficult to purchase because there are a lot of questions that customers need solving before purchasing, and this is helping us a lot. Also, the support team is amazing, they're always available and super helpful to solve whatever issue we encounter

Lani.mx
Mexico
About 2 months using the app
October 9, 2024

Wizybot is here to revolutionize the world of digital advisory. From the moment it is installed, we start providing real-time assistance, where the end customer receives information about available products, promotions, shipping options, and can even create a support ticket if additional assistance is needed. The support team is always attentive and ready to help, even though the app's setup is truly intuitive, easy, and fast. We’ve been using it for a little over a month, and it has generated sales and engagement with our customers. We love Wizybot!

L'Occitane Costa Rica
Costa Rica
About 1 month using the app
August 8, 2024

I run a small business by myself, and this app has enabled me to automate customer support after hours. I offer WhatsApp support during office hours, and this AI bot fills in after hours. It is well thought out, and I was able to fine-tune it to my store's needs very easily. I like that I can review the conversations and offer better replies for future conversations.

Customer support is amazing. They often review the conversations and proactively offer help if any issues surface. Highly recommended.

Espuma y Brocha
Colombia
About 2 months using the app
January 20, 2025

La mejor app para gestión de usuarios con AI. Aunque sea un Bot, no es lo que todos odiamos, es todo lo que esta bien

BONER UNDERWEAR
Colombia
5 months using the app
January 17, 2025

Hemos integrado Wizybot para optimizar nuestro servicio al cliente, y ha sido una herramienta muy útil. Gracias a su inteligencia artificial, hemos mejorado la atención al cliente con respuestas rápidas y personalizadas. Estamos felices con los resultados y seguimos explorando todas sus funcionalidades.

Folgora
Colombia
About 2 months using the app
July 18, 2024

We're absolutely thrilled about this app!! The integration was a breeze, and the chatbot has taken our customer service to a new level. It answers customer inquiries quickly and accurately, saving us a tremendous amount of time. Our customers are also delighted with the fast and friendly support. This app is a must-have for any online store looking to improve its customer service. Also, the support was outstanding and went the extra mile to help us with any questions and requests we had. We highly recommend this app!

Care Concept Onlineshop
Germany
29 days using the app
April 23, 2025

Wizybot es un ejemplo de como la inteligencia artificial cada vez es más eficiente, tenemos el mejor asesor multiplataforma 24/7.

BLOW UP
Colombia
4 months using the app
June 26, 2024

Wizybot has been an incredible tool for providing a timely response to our customers. We have used it during times when our customer service is offline and in times of high interaction, overall the results have been very positive.

Highly recommended!

Mayoristas AVEMARÍA
Colombia
27 days using the app