Reviews (158)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating customer support, noting its customizable AI that handles complex interactions and improves over time. The user-friendly setup and integration with multiple communication channels like WhatsApp and Instagram enhance its functionality. Merchants appreciate the responsive support team and report increased sales and customer engagement, especially during off-hours and peak periods. The app is also praised for its quick ROI and cost-effectiveness.

May 30, 2025

Cumple su función en un 100%, nos trae más ventas a la página web y el equipo de soporte es realmente de otro planeta, excelente 10/10

Otuti
Chile
2 months using the app
April 30, 2025

ya llevamos un año y muy eficiente con precio competitivo y buena atención al cliente

Cora
Colombia
11 months using the app
February 5, 2025

Great app, for us its been very useful, specially during the times when we dont have humans on customer service. Thanks.

La Careta Licores de La 70 - Domicilios en Medellín
Colombia
9 months using the app
November 11, 2024

We can’t say enough good things about this AI bot app! From start to finish, it has exceeded all expectations, It truly sets it apart from other similar apps.

The interface is clean, intuitive, and easy to navigate. Even if you’re not tech-savvy, it’s simple to get the bot up and running.

What we love most is the app's ability to tailor the bot to our exact needs.The training process was smooth, and it quickly learned to handle more complex interactions with ease.

One of the unexpected delights of using this app is how it has been able to identify upsell opportunities for our products. The AI not only responds intelligently but also understands our offerings and subtly suggests complementary products to customers. It’s like having a dedicated sales assistant working 24/7.

This AI bot app is a must-have for any business looking to boost efficiency, enhance customer experience, and increase sales!

Shop Santé
Canada
About 2 months using the app
October 14, 2024

We're still in the learning phase but we can already tell this is a great tool that will help us solve common questions and close sales. Our products are specially difficult to purchase because there are a lot of questions that customers need solving before purchasing, and this is helping us a lot. Also, the support team is amazing, they're always available and super helpful to solve whatever issue we encounter

Lani.mx
Mexico
About 2 months using the app
October 9, 2024

Wizybot is here to revolutionize the world of digital advisory. From the moment it is installed, we start providing real-time assistance, where the end customer receives information about available products, promotions, shipping options, and can even create a support ticket if additional assistance is needed. The support team is always attentive and ready to help, even though the app's setup is truly intuitive, easy, and fast. We’ve been using it for a little over a month, and it has generated sales and engagement with our customers. We love Wizybot!

L'Occitane Costa Rica
Costa Rica
About 1 month using the app
August 8, 2024

I run a small business by myself, and this app has enabled me to automate customer support after hours. I offer WhatsApp support during office hours, and this AI bot fills in after hours. It is well thought out, and I was able to fine-tune it to my store's needs very easily. I like that I can review the conversations and offer better replies for future conversations.

Customer support is amazing. They often review the conversations and proactively offer help if any issues surface. Highly recommended.

Espuma y Brocha
Colombia
About 2 months using the app
January 28, 2025

¡WizyBoot es simplemente increíble! Desde el momento en que interactúas con su servicio, te das cuenta de que estás tratando con una empresa que realmente se preocupa por sus clientes.

La atención al cliente es de primera; siempre amables, rápidos y dispuestos a resolver cualquier duda. Además, sus soluciones son innovadoras y fáciles de usar, lo que hace que cualquier proceso sea súper eficiente.

Me encanta cómo se enfocan en brindar herramientas útiles que realmente marcan la diferencia en los negocios. Cada detalle está pensado para facilitar las cosas y mejorar la experiencia del usuario.
100% recomendado!!!

Granel Gourmet
Colombia
9 months using the app
February 6, 2025

Recientemente he tenido la oportunidad de tener la herramienta Wizybot en la página web de Nato, y debo decir que mi experiencia ha sido sumamente positiva. Este chatbot ha demostrado ser una herramienta invaluable para responder a las preguntas de los clientes a cualquier hora del día, proporcionando datos e información precisa directamente desde la página web.

Una de las mayores ventajas del chatbot es que elimina la necesidad de estar constantemente pendientes de los mensajes, lo cual es un gran alivio. La inteligencia artificial utilizada por Nato es sorprendentemente eficiente y rápida en comprender y resolver las inquietudes de los usuarios.

Además, la interfaz de Wizybot es amigable y fácil de usar. En todo momento me sentí bien atendido, el equipo es impecable y las respuestas obtenidas fueron claras y útiles. Este nivel de automatización y disponibilidad constante es exactamente lo que se necesita en el mundo digital actual.

Sin duda, recomendaría el Wizybot a cualquier organización que busque mejorar su servicio al cliente de manera significativa.

Momento Nato
Colombia
8 months using the app
February 13, 2025

Una excelente app para gestionar consultas en el chat y aumentar conversiones. Es intuitiva y fácil de usar desde el inicio, y con una pequeña configuración adicional de tus productos, funciona a la perfección. ¡Totalmente recomendada!

L'Occitane Perú
Peru
7 months using the app