Reviews (7)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 22, 2023

WMS Connect was suggested to us as an alternative to Patchworks to link Shopify and Peoplevox. From the first call team at FuseFabric were very professional, they listened to our requirements and clearly understood the challenges of the migration and explained their experience. The testing protocols were very thorough and we had a number of calls before 'go live'. On the migration day, they set up a live video link and were available for support throughout the live environment checks and then continued on follow ups over the next few days. When one of our vendors changed a shipping setting, the FuseFabric support team were quick to react and get the settings updated within hours.
I have already recommended this app to a lot of people and also have just started with their bundles app which is a useful add-on.

Naturisimo
United Kingdom
About 1 year using the app
fusefabric replied September 25, 2023

Dear Naturisimo,

Thank you so much for taking the time to share your experience with WMS Connect and fusefabric. We truly appreciate your kind words and recommendation.

It's fantastic to hear that your transition from Patchworks to WMS Connect went smoothly and that our team was able to meet your requirements effectively. We pride ourselves on our professionalism and dedication to understanding the unique challenges our clients face during migrations.

Your feedback about our thorough testing protocols and the availability of our team during the migration process is greatly appreciated. We understand how critical it is to have reliable support during such crucial moments, and we're delighted that we were able to provide you with the assistance you needed.

We're also pleased to hear that you've found value in our Bundles app, and we hope it continues to enhance your Shopify and Peoplevox integration.

Should you have any further questions or require assistance in the future, please do not hesitate to reach out. Your satisfaction is our top priority, and we look forward to continuing to serve you and your business.

Once again, thank you for choosing WMS Connect and fusefabric, and for recommending us to others. We greatly appreciate your support.

Best regards,

fusefabric

October 24, 2023

WMS Connect has been a perfect choice for the communication between our warehouse management system and Shopify store. We use Peoplevox for our warehouse/bulk stock and Shopify for our web store, and it was always a hustle to get the communication/mapping right between these 2 platforms. WMS Connect really helped out with this, and their support is outstanding. They provide quick help whenever you need it, and they helped us fix some unique mapping that we needed for our carrier setup. I would recommend WMS Connect if you are looking for a smooth integration for your WMS.

No Label
Netherlands
6 months using the app
fusefabric replied October 26, 2023

Thank you for taking the time to share your positive experience with WMS Connect. We are thrilled to hear that our integration solution has been a perfect choice for your warehouse management system and Shopify store.

We understand the challenges that can arise when trying to establish seamless communication between different platforms, especially when dealing with unique mapping requirements. It's wonderful to know that WMS Connect was able to simplify this process for you and ensure that your warehouse and web store systems work harmoniously together.

Our team is dedicated to providing outstanding support, and we are delighted that you found our assistance quick and helpful. Solving unique mapping challenges is one of the areas where we take pride in going the extra mile to meet our customers' specific needs.

Your recommendation means a lot to us, and we truly appreciate your confidence in WMS Connect. Should you have any further requirements or questions in the future, please do not hesitate to reach out. We are committed to continually improving our services and ensuring that your integration experience remains smooth and hassle-free.

Thank you once again for choosing WMS Connect, and we look forward to serving you and your business for many more successful integrations ahead.

Best regards,

December 13, 2022

WMS connect have been fantastic. The process from start to finish has been seamless. They helped us integrate our new warehousing system to Shopify. The WMS team have been a massive help and always available for support with any arising issues. I would highly recommend them to anyone looking to integrate systems quickly and efficiently with no corners cut.

Montirex
United Kingdom
4 months using the app
fusefabric replied June 5, 2023

Dear Montirex,

Thank you for your glowing review of WMS Connect. We greatly appreciate your kind words and are thrilled to hear that the process of integrating your new warehousing system with Shopify was seamless from start to finish.

Our team at WMS Connect is dedicated to providing exceptional service, and we are delighted that we were able to assist you throughout the integration process. We understand the importance of being readily available for support, and it's wonderful to know that we were able to address any arising issues promptly and effectively.

Your recommendation means a lot to us. We pride ourselves on delivering quick and efficient system integrations without compromising quality. We are committed to ensuring that no corners are cut in providing robust and reliable solutions to our clients.

Thank you once again for your high praise and trust in our services. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

Best regards,

fusefabric

June 4, 2023

WMS connect and the team at FuseFabric have been exceptional. They assisted us to integrate our new warehousing system to Shopify. The team have been extremely helpful and are always available for support, in some instances building changes/upgrades specifically for our niche requirements. I would highly recommend them to anyone looking to integrate systems quickly and efficiently and with a high level of customer support pre and post implementation.

TradeMutt
Australia
4 months using the app
fusefabric replied June 5, 2023

Dear TradeMutt,

Thank you for taking the time to share your wonderful experience with WMS Connect and our team at fusefabric. We are thrilled to hear that our services have exceeded your expectations and that we were able to assist you in integrating PeopleVox and Shopify.

We take great pride in providing exceptional customer support, and it's incredibly gratifying to know that our team was always available to assist you throughout the process. We believe in going above and beyond to meet the unique requirements of our clients, and we are glad to hear that we were able to build changes and upgrades specifically tailored to your niche needs.

Your recommendation means a lot to us. We strive to deliver quick and efficient system integrations while maintaining a high level of customer support both before and after implementation. Your feedback reinforces our commitment to continuously improve and deliver the best possible solutions to our clients.

If there is anything else we can assist you with in the future, please don't hesitate to reach out.

Thank you once again for your kind words and recommendation.

Best regards,

fusefabric

January 9, 2023

100% would recommend using this app. Helped us navigate through a busy peak period and automated several aspects of fulfilment/returns for our ecommerce business. The team are super helpful and on hand to facilitate any urgent requirements. Thanks once again.

GYM KING
United Kingdom
3 months using the app
fusefabric replied June 5, 2023

Dear Gym King,
Thank you for taking the time to share your positive experience with our WMS Connect app. We are delighted to hear that it played a crucial role in helping you navigate through a busy peak period and automate various aspects of fulfillment and returns for your ecommerce business.
We understand the challenges that come with managing high-demand periods, and we are glad that our app was able to assist you in streamlining your operations during such a critical time. Our team is dedicated to providing prompt and helpful support, and we are thrilled to know that we were able to meet your urgent requirements and facilitate a smooth experience for you.
Your recommendation means the world to us. We are committed to continually enhancing our app to meet the evolving needs of our users and make their ecommerce journey even more efficient and seamless.
Once again, thank you for choosing WMS Connect and for your kind words. If you have any further questions or require any assistance in the future, please don't hesitate to reach out.
Best regards,
fusefabric

October 26, 2023

Navigating the landscape of middleware can be daunting, but Fusefabric's WMS Connect app has proven to be a game-changer for our business.

From the outset, it's evident that the team behind this application has put a tremendous amount of thought into its design and functionality. The user interface is intuitive, making it easy even for those who might not be particularly tech-savvy. And while the app itself is robust, offering a suite of features tailored for modern businesses, it's the support team that truly shines.

Whenever we've faced an issue - be it big or small - the support team at Fusefabric has been there to guide us. They demonstrate a commitment to ensuring that their clients not only understand the software but also maximise its potential for their individual needs.

A standout moment for our company was when we encountered challenges with presentment currency and wholesale order updates. This could have significantly hampered our order fulfilment and tracking processes. However, with the assistance of the WMS Connect support team, these issues were efficiently resolved. It was a relief to know that we could rely on a team that takes our concerns seriously and provides solutions in real-time.

If you're in the market for a reliable, user-friendly, and effective middleware for warehouse management systems, you'd be hard-pressed to find a better option than WMS Connect by Fusefabric. Not only will you get an outstanding product, but you'll also have a support team that truly cares about your success!

Siksilk.com
United Kingdom
2 months using the app
fusefabric replied November 2, 2023

Thank you so much for sharing your exceptional experience with WMS Connect by Fusefabric. We're truly delighted to hear that our middleware solution has had such a positive impact on your business.

Navigating the world of middleware can indeed be daunting, but we're thrilled that WMS Connect has proven to be a game-changer for you. Our team has put a great deal of thought and effort into the design and functionality of the application, with a focus on user-friendliness and robust features tailored to modern businesses.

We're particularly proud to hear that you find the user interface intuitive, ensuring that technology is accessible to all members of your team. Our goal is to make the integration process as smooth as possible, even for those who might not consider themselves tech-savvy.

Our support team plays a vital role in ensuring our clients' success, and we're delighted that you've had such positive experiences with them. We understand that issues, big or small, can arise, and it's our commitment to provide timely guidance and solutions to address your specific needs. Your satisfaction and success are our top priorities.

We're especially pleased that we were able to resolve the challenges you faced with presentment currency and wholesale order updates efficiently. It's gratifying to know that we could alleviate potential hurdles in your order fulfilment and tracking processes.

Your recommendation means the world to us. We're dedicated to providing not only an outstanding product but also a support team that genuinely cares about your success. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to support your business every step of the way.

Thank you once again for choosing WMS Connect by Fusefabric. We look forward to continuing to serve your business and helping you achieve even greater success.

Best regards,

October 26, 2023

Kit and Kaboodal
United Kingdom
5 months using the app