Reviews (735)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting email capture rates, with increases reported from under 1% to nearly 10%. Its engaging pop-up games like the spin wheel enhance customer interaction and distribute unique discount codes effectively. The app is easy to install, user-friendly, and operates efficiently. Customer service is also praised for being responsive and helpful in resolving issues quickly.
Refine
-
By rating
Not working and support non existant
We've used this app for a couple of years and its been great. Recently however it has created ~25 $0 discounts per day, flooding our Shopify discount list and taking a long time to clean out months of junk discount codes that have recently appeared. It shouldn't be creating any discounts at all and just use the ones we've created to plug in to it. Staff couldn't find their discount codes for ...
I have used this app for if not a year close to it.
WHAT I DO LIKE ABOUT IT- it will (with the right campaign help generate revenue for your store. And its simple from a customer standpoint.
WHAT I DON'T LIKE ABOUT IT- THE APP SCAMS ON VISITORS COUNT!!!!!!! For my store I'm on the lowest tier and they will show that I have more visitors hitting the site than I actually do so that I will pay for ...
After 5 days waiting i didnt get any ansver from support sorry i need to change my stars.
I review to alert other possible users of this app, as the amount of 5 star ratings was one of the reasons that led me to test and pay for one of the plans offered in the app.
I created a coupon wheel type campaign, performed all the tests on the site by accessing desktop and mobile on various devices and so far everything happened well.
By communicating the action to my customer base, which are ...
The worst customer service I have ever seen in my life. The application is broken and buggy. There has been no response from live support or email for 1 week. And while researching, I saw that this is the most expensive application. I found much cheaper and better. I definitely do not recommend this application, which is broken and has poor customer service.
So one of my employees testing this app left a negative review, due to the trial and pricing structure that she felt was deceptive. This resulted in the app developer behind this app to leave bad reviews for my business on Trustpilot, Google Reviews and facebook all of them from multiple accounts. They then harrased my support team via phone, chat and email several times every day for weeks. So ...
Hello Dcams.dk,
We would like to comment on this issue.
Your employee installed our app and wrote a 1-star review 1-min after the installation claiming we didn't provide a 14 ...
Support not active in chat since over a week, no answer on emails even if they say it will take 24 hours.
Buggy and alot of things are not adjustable.
There should be a better option out there.
I have set up a wheel, but the wheel does not appear on the page. I contacted support 4 days ago, but still, no one has responded, even though the chat (which is not really a chat but a message sent via email) says that someone will get back within 24 hours. It's a pity; I wasted time adjusting the settings. I am deleting the app.
I am just Like the other 1-star review that they have...
They have major flaws in the app, and I was trying to explain this, only to be told I was using it wrong and NONE of his customers had the same problem...Hmmm
Don't think I quite believe that...
There are NO instructions on how to set up the games... They are however pretty much straight forward...
So I spent about 40 minutes setting up the ...