Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with store themes and replacement of variants for gift wrap options. It's noted for its user-friendly design, offering multiple gift wrap options at checkout, enhancing customer experience and potentially boosting cart value. The support team is praised for their swift response, efficient problem-solving, and assistance with customization. The app is favored for its simplicity, aesthetic appeal, and superior customer service.

May 11, 2021

Appreciated the live chat with mady which was prompt and helpful. great experience so far. worth trialing to see if it fits your requirements

The First Fruits Singapore
Singapore
About 1 year using the app
October 22, 2020

This app did exactly what I needed it to do, clean and simple. Superb customer service. My email request for set up assistance got a reply almost immediately. Highly recommend.

Teich Toys & Books
United States
About 1 year using the app
March 15, 2021

Really love this app,simple and efficient to you, they really help if you're confused or stuck ! Great app

SHAH.NUSRAT
United Kingdom
About 1 year using the app
November 4, 2021

Customer support was wonderful! Excited to have this app installed as we head into the holiday season.

Aged & Infused
United States
About 1 year using the app
September 2, 2021

I've recently installed Wrapin and was very pleased with the customer service experience after I struggled to install the app on my store theme. Mady was really helpful and very quick to respond and action my requests. Wrapin looks great on my store and is functioning great! Can definitely recommend.

EL&RO Jewellery
Australia
About 1 year using the app
February 15, 2022

Set up a bit complicated, but the developer fixed in in a matter of minutes after contacting them. I am super happy with how this app looks, its clean and looks good on the site.

Koko-Kamel.com
United Arab Emirates
About 1 year using the app
Edited May 5, 2021

The gift wrap option on the product page is perfect, super simple to set up and does what it needs to. Mady was very helpful in customizing it for me, s there is even the information about which product it was added for. One thing I don't like personally is how the gift wrap on the cart page works: it is added to the order, but you do not see that on the cart page and it does not update the subtotal (unlike when you add gift wrap on the product page). You only know that it worked when you click "checkout", and then the subtotal on checkout does not match what you saw on the cart page. Also, it is not possible to change the quantity when adding gift wrap on the cart page. So, I set it up to only be on the product page, and it works great for me like this.

Elizabetta Europe
France
About 1 year using the app
October 29, 2021

It's a great app. It does everything I wanted. I wasn't able to find one similar. Customer service is also great!

Love Beyond Jewelry by With You
United States
About 1 year using the app
Edited May 19, 2022

This is a great app that has helped produce revenue for our store. We have used it for sometime. When we changed our theme to a newer version the developers were very helpful with the transition.
We highly recommend this app!

TagDelivery.ca
Canada
About 1 year using the app
June 9, 2022

Very easy to use and customize. The support is super fast in answering any request! Great app overall.

Gioielleria Granarelli
Italy
About 1 year using the app