Reviews (465)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its straightforward gift wrap options at checkout, noting its ability to streamline the gift wrapping process without needing variants, thus enhancing store aesthetics and simplifying order fulfillment. It integrates seamlessly with various store themes and is easy to install and use. The app is stable and reliable, meeting the needs of stores offering gift wrapping services. The support team is also praised for their responsiveness and effectiveness in customization and troubleshooting.

November 20, 2023

Terrible customer service. Sent in 3 request for technical support and haven't heard back. App not working

Totally Thomas Town
Canada
Almost 2 years using the app
November 14, 2023

After uploading the pictures of gift wrap options, the pictures break down within 1-2 hours. it is constantly necessary to upload them again. I sent an e-mail to the technical team several times, but I still haven't received a response. Unfortunately, it doesn't work when I need it the most.

The Friendly Turtle
United Kingdom
6 months using the app
Edited February 23, 2021

A really really bad experience, we hope we never use this app before. they tried their best to help us solve the problem. hope the developer can avoid the problem before it occur

UgeatHair
United States
22 days using the app
November 2, 2022

The app says free options; but there are no free options, unfortunately. For an app that doesn't do much, I don't recommend.

Kampr co
United States
About 1 hour using the app
Prezen Apps replied November 3, 2022

Hi,

We are sorry for the inconvenience.

In the plans, we have clearly mentioned that app is free only for the Test stores & trial plan stores only.

When we checked your store and it showing the store is "Inactive".

We always helped merchants to extend trial period who really wants to try and asked for support.

If you want to try app for longer period then please let us know.