Reviews (459)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with store themes and replacement of variants for gift wrap options. It's noted for its user-friendly design, offering multiple gift wrap options at checkout, enhancing customer experience and potentially boosting cart value. The support team is praised for their swift response, efficient problem-solving, and assistance with customization. The app is favored for its simplicity, aesthetic appeal, and superior customer service.

April 12, 2021

The support team has been beyond amazing with responding to requests and has always been able to help!

TABI Jet Sets
United States
11 months using the app
February 26, 2021

Great app and even better support. Does exactly what we need, It looks clean and simple. Doesnt make the page out of sync like other apps. Mady was amazing at customising and making fit for us. Thanks again!

UNCU London™
United Kingdom
10 months using the app
March 27, 2023

Great customer service. Happy to help with design and implementation. Works very easily with the backend and adding a product to the order and simplifying fulfilment.

Starward Whisky
Australia
10 months using the app
January 31, 2022

I was having an issue with adding the wrapin to both individual products as well as on my cart. After getting some help Mady was able to fix this problem for me. I am very grateful and it looks amazing on my store now :)

Love All Ways
Australia
10 months using the app
November 5, 2021

Easy to set up and great customer service! A simple solution for a valuable addition to your customer's shopping experience :)

Culk
United States
10 months using the app
December 2, 2020

Amazing service, like blown away amazing, was installing the app, mailed in for some help and boom it was sorted instantly, thumbs up from me.

Lucy Choi London
United Kingdom
10 months using the app
February 15, 2022

One of the best apps in terms of customer support and quality. Been using it for over a year and it has been stable, with 0 errors. Also, the customer service is top notch. The developer always replies to our custom requests and completes them quickly. Overall, wrapin is a high quality app with an amazing team behind it.

Emposia
Canada
10 months using the app
August 20, 2021

Wrapin - Gift Wrap Does what it promises. Works very well. Very good and fast support. Very happy with this app.

helen b
Belgium
10 months using the app
May 25, 2021

An easy app to add Gift Wrap options onto our website - support was very helpful and quick - we were able to get exactly what we wanted with their help.

ThreeSistersFarm
United Kingdom
10 months using the app
October 5, 2023

I've had this app for a few months now, to replace using variants for gift wrap options and it's a game changer! It's got really seamless design, so it doesn't look out of place in my store and it's been working great. There was a slight issue when I upgraded my store to another theme, but the support team were really quick to respond to my message and were really fast and efficient in getting it sorted - big thanks!!

Jordan Lily Designs
United Kingdom
4 months using the app