Reviews (465)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its straightforward gift wrap options at checkout, noting its ability to streamline the gift wrapping process without needing variants, thus enhancing store aesthetics and simplifying order fulfillment. It integrates seamlessly with various store themes and is easy to install and use. The app is stable and reliable, meeting the needs of stores offering gift wrapping services. The support team is also praised for their responsiveness and effectiveness in customization and troubleshooting.

January 23, 2021

This App is fantastic and the quick and helpful support is much appreciated when some customization was required. I strong recommend this App :)

Pairs Scotland
United Kingdom
About 2 months using the app
Edited November 17, 2021

We just integrated - first they helped by adding the code snippet in for us (amazing!) and then we saw something not working right - product names weren't pulling through correctly. After one day, we heard back from the founder, Mady who hopped on a trouble-shooting call w/ us to make it right- like magic!Thank you Wrapin. Thank you, Mady!

Scully's Wonderful Stuff
United States
About 2 months using the app
June 9, 2021

I had a small issue with the app on my web shop and the customer help/care fixed it in about 5 min.

Jill & Joy
Denmark
About 2 months using the app
Edited November 18, 2020

The app is very handy and it was installed promptly. I highly recommend it. I needed changes done and they did it straight away. Many Thanks

JMJ Catholic Products
Australia
About 2 months using the app
October 8, 2020

I had a bit of difficulty installing it, however Mady jumped in an not only installed it but gave me options on how I would like it to present. Very helpful and fantastic customer service. - Well worth it! -

Love Everything Home
Australia
About 2 months using the app
March 8, 2022

Great app with amazing customer support! Super prompt service and the app is very easy to use. Would highly recommend this app.

Marmoset Found
Australia
About 2 months using the app
January 8, 2021

great app! i like how it looks on my shopfront, as well as the upsell element it is providing for my customers!

bymehshake
United Kingdom
About 1 month using the app
October 28, 2022

We only need the gift wrap option for only one product. Customer service was extremely quick to help us and set everything up!

Topgolf
Germany
About 1 month using the app
January 13, 2022

Used the App to display a checkbox in both the Product pages and Cart to enable the customer to select a specific gift option. On initial setup, the Wrapin App interfered with another running app causing a duplicated shipping charge to appear at checkout. I also had an issue getting the gift wrap checkbox to display in the cart but I contacted the app owner, Mady and explained the issues and he responded very quickly to resolve them and get the Wrapin App running perfectly. The App provides a number of excellent features which all work extremely well with my store and coupled with excellent service and response from Mady who is extremely knowledgeable and helpful - you have one very happy customer. Many thanks.

The Beer Bouquet Company Ltd
United Kingdom
About 1 month using the app
Prezen Apps replied January 14, 2022

Thank you so much for your Feedback :)

December 1, 2021

Appreciated the help from Mady who helped me add the widget without any errors to my product page! Love the support from this app!

Buoy Swim Official
Singapore
About 1 month using the app