Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its positive business impact, user-friendliness, and smooth Shopify integration. They value its product gifting and customization data capture features, which reportedly boost sales and customer satisfaction. The app's adaptability, customizability, and compatibility with various themes, including Shopify 2.0, are also praised. Exceptional customer support, particularly from a team member named Adam, is frequently highlighted. Merchants recommend the app for its impressive return on investment.

December 23, 2022

Great App, great service, no code in the store. Very easy to install with all required settings in place.

Anthos Crafts
Greece
3 days using the app
Alacart Apps replied February 6, 2023

Thank you for taking the time to add this review - we appreciate it :)

Happy to hear you found the app easy to install and setup on your Shopify store, and noticed there is no code added as well!

March 19, 2023

Where to begin? I have been searching for the perfect app to add to my shop that supports custom gift messaging. This is a feature that our customers have been requesting for a very long time. I have tried a couple of other apps, but they didn't quite have the functionality, great UX design I was looking for, or ease of use for my customers (most importantly).

When I installed the app, I had to reach out to support really quickly to help resolve an issue involving implementation with my Rebuy flyout shopping cart. As I love Rebuy, finding another app to replace it is not something I am willing to compromise on. Adam was absolutely accomodating and went out of his way to make sure that my installation of Wrapped worked seamlessly with my expected customer journey. The integration with Rebuy works perfectly now and I could not be happier. Adam's willingness to help and quick solutions absolutely amazed me. Incredible support! Thank you!

Forged Flare®
United States
2 days using the app
Alacart Apps replied April 21, 2023

Thank you for taking the time to add this extremely thoughtful review. I cannot express my gratitude enough!!

You have such a beautiful Shopify store, and I am beyond happy you have decided to Add Gift Wrap by Wrapped to improve the customer experience.

You've also touched on one of the biggest advantages of using Wrapped for gift options - being able to integrate into third party cart apps, as well as themes, and all supported by our developer. We will always do our best to integrate perfectly.

Thank you again!!

Thank you again, I know I mentioned this when you had originally added it - but it has truly made my day!

August 18, 2022

I am a tech dinosaur and was able to easily install the Wrapped App on a Shopify 2.0 Theme. It was a chinch! Also, Wrapped tech support (ADAM!!!) is phenomenal. I needed help to personalize the app to best suit my product and also the design of the website. Adam stepped in and within minutes had the app look and feel just the way I had wanted. AMAZING. Adam is stellar - he is super proficient and provides top-notch service. He's also gracious and friendly and put me totally at ease. I love the Wrapped app and am really excited to work with the Wrapped team going forward. I'm really impressed. And I'm using the Free Version to get started since just starting a new website. I felt like I got the type of service reserved for their advanced pro clients. I felt as if I was their most appreciated top client. THANK YOU!!!

beachlove®
United States
2 days using the app
Alacart Apps replied August 27, 2022

Thank you for your very kind review. We are excited to have your store using Wrapped from the start, it will be great to grow with you!

You've outlined one of the great features we have worked hard on - making Wrapped the easiest way to add gift options to your Shopify store. All customizations are code-free and do not ever need to modify your theme files directly.

We treat all of our Shopify businesses the same way, if you are just getting started or using our premium plans, it's all about making sure Wrapped works perfectly for your individual requirements.

Thank you again for the review, it really means a lot to us. :)

June 28, 2022

Absolutely perfect! I wanted a gift app that didn't interfere with my store's design and just allowed for a simple "gift" checkbox with a box for a message, and I was able to achieve just that. Adam was very responsive and helpful, and even helped me customize the cart message a bit more by adding a link to an additional listing. One of the best app experiences I've ever had!

KynYouBelieveIt
United States
1 day using the app
Alacart Apps replied August 5, 2022

We are thrilled to see this review, thank you so much! Very happy to hear it is one of the best app experiences for you. It has made our day 🤩 🤩 🤩

May 3, 2022

Great help from the app developer. App is also very simple and clean, integrated well and easy to use!

Open Door Tea CT
United States
About 16 hours using the app
Alacart Apps replied May 31, 2022

Thank you for the review! I am happy to hear you found it easy to use and integrate :)

Edited November 17, 2021

I’ve been searching for an app like this and Adam in support was able to tweak it to serve my purpose. I’m so happy!

The Finer Detail by Kim
Australia
About 11 hours using the app
Alacart Apps replied November 17, 2021

My pleasure, thank you for using Wrapped and for the kind review!

May 1, 2022

I used this app to add gift wrapping option. Support was epic, Adam made some amazing customisations to make it fit our theme and brand perfectly!

Little Difference
New Zealand
About 6 hours using the app
Alacart Apps replied May 31, 2022

We always strive to fit into the theme perfectly, thank you for trusting us to do that :)

January 26, 2022

Just installed this app and Adam was amazing, the service he provided and the speed which he set up the app for us was great. Thanks Adam

Plants By Post
United Kingdom
About 2 hours using the app
Alacart Apps replied January 30, 2022

Thank you for your review! :)

May 31, 2022

Excellent customer service when setting up this app. They went above and beyond to make sure the gift wrapping option worked well and fit well within our theme. 10/10 recommend!

Ajiri Tea
United States
About 2 hours using the app
Alacart Apps replied May 31, 2022

Thank you for adding Wrapped to your store and running a business with an incredible purpose! Very happy to have you on board!

November 16, 2022

Just started using this app but it seems perfect, and Adam at customer support gave me BY FAR the best support experience I've ever had. Can't recommend it enough at this stage.

Blake Mill
United Kingdom
About 1 hour using the app
Alacart Apps replied November 24, 2022

Thank you so much - we agree Adam is a legend!

The customization to add an image beside the Wrapped gift option checkbox looks great on your Shopify store as well.

We hope other Shopify businesses use this new feature when they add Wrapped to their online store.