Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 8, 2023

The Wrapped app has been great for us as it has allowed us to capture customisation data on specific products that other apps were not able to achieve. The support from the dev team has been prompt and extremely helpful as well, thank you.

Nana Huchy
Australia
7 months using the app
October 12, 2023

THE BEST SUPPORT and ROI of any app I have ever used (in 10 years)

Firstly this app has the best ROI of any app I've ever installed, but better still the support is LIGHTNING FAST. I've been using it for a couple of years, and I highly recommend if you want to offer gift wrapping. It's such an easy upsell!

Chase and Wonder
United Kingdom
Almost 2 years using the app
Alacart Apps replied October 13, 2023

Ah you are far too kind! Thank you for this wonderful review, we will definitely be using it for motivation as we approach the busiest time of year for all Shopify stores.

You've experienced an incredible ROI, and on top of that your customers must be absolutely thrilled when their gifts arrive just as they had hoped.

Thank you again for adding Wrapped gift wrap to your Shopify store.

Cheers!

November 18, 2023

Highly recommend this app. Easy to setup and it gives what I need. Adam gives the best customer service ever. He's prompt, extremely helpful and very pleasant to deal with. I tested different conditions and everything looks promising!

Simply Serasi
United States
About 1 month using the app
October 19, 2023

One of the best app for Product Gifting on the Shopify Store. App developer is smart and knowledgeable about how things work, very polite always happy to hear the requirement and solve issues in time.

Andamen
India
4 months using the app
Alacart Apps replied November 1, 2023

I owe you a great deal of thanks - you requested some wonderful features and after adding them into Wrapped, many new customers have been very happy as well.

Thank you again, it was a pleasure working with you and the team on this setup.We are proud to have Wrapped on your Shopify store and part of your business.

Best of luck during BFCM!

Cheers!

Edited November 1, 2023

i have communication problems with them at first , but then adam stepped in and helped me , and he made it up , i appreciate it <3 hopefully it will work on my store

Ledlightslb
Lebanon
15 days using the app
Alacart Apps replied November 1, 2023

Hey Nour,

I saw your review and I'm really sorry to hear there's been a hiccup with our communication, as I’ve been messaging back and forth with ya.

I'm still here to help get you started.

Just so you know, we've got a fantastic free plan perfect for new businesses starting out, and a variety of valuable paid plans for those a bit further along their journey.

Feel free to reply directly to any of my previous messages. Let’s make sure you’re all set up and good to go for BFCM on your amazing store!

Cheers,
Adam

November 6, 2023

Great support! I needed help with the setup and Adam helped me quickly to solve any issues. Thanks a lot! I've used this app for too short time to say more on its performance and impact on sales, but it looks promising :)

Gospodarstwo Pasieczne Leśny Dwór
Poland
7 days using the app
October 21, 2023

Adam was so helpful and continually looked for ways to get this app set up to help me in every way. I am really grateful for his patience and support.

Toots Design
United Kingdom
About 1 month using the app
Alacart Apps replied November 1, 2023

Thank you so much for taking the time to leave a positive 5-star review for Wrapped.

I absolutely loved collaborating with you on this setup, and it is always so amazing when you get to connect with friendly Shopify business owners.

Thank you again for adding Wrapped gift options to your Shopify store! I appreciate your support as well!

November 27, 2023

Great app. Easy to use, and Adam is extremely helpful and quick with absolutely any questions. Would definitely recommend it!

The Alkemistry
United Kingdom
14 days using the app
November 1, 2023

Super simple to use and implement. Best customer service we've experienced with a store app to date! Highly recommend.

Sans [ceuticals]
New Zealand
23 days using the app
November 2, 2023

Great app! Support has always been very responsive to my questions. Highly recommended

Flory's Online
United Kingdom
About 1 month using the app