Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its positive business impact, user-friendliness, and smooth Shopify integration. They value its product gifting and customization data capture features, which reportedly boost sales and customer satisfaction. The app's adaptability, customizability, and compatibility with various themes, including Shopify 2.0, are also praised. Exceptional customer support, particularly from a team member named Adam, is frequently highlighted. Merchants recommend the app for its impressive return on investment.

May 24, 2023

Support is awesome. Very quick and helpful when we need their input. App also works flawlessly for our clients. Thanks guys!

ProSoccer
United States
5 months using the app
June 30, 2023

Their support is the one who looks after you, they know and contact you when you have some probs with your theme before you know it yourself. 5 stars.

The Craft Drinks Store
Australia
2 months using the app
April 30, 2023

It’s amazing. Seamless and easy to integrate and never fails. We always get the right message for each order

The Petal Pro
Trinidad & Tobago
7 months using the app
Alacart Apps replied May 3, 2023

Thank you so much for writing this review and for completing my survey earlier as well. It really helps improve the app for everyone, and also is just a very nice feeling to see your review added here.

I was not expecting it, and it was a wonderful surprise to see the notification it had been added.

We do our very best to ensure the app is working well across all different types of storefronts and I am happy to hear yours was easy to integrate and that Wrapped has been a reliable gift option app for your Shopify Business.

Thank you again! I really appreciate it!

October 19, 2023

Great app and great support, really effective and always ready to help on the setup and modifications !
I recomand !

Maison Scarlett
France
2 days using the app
September 25, 2023

Very happy with the app and the customer support.

Trollbeads A/S
Denmark
About 1 year using the app
Alacart Apps replied September 26, 2023

Thank you once again for leaving us a great 5-star review. We are thrilled to be helping out the Trollbeads stores with Wrapped gift options!

August 31, 2023

Very helpful with support, integration, and styling of the app on the cart. Quick turn around for support tickets also.

Louis Copeland
Ireland
9 days using the app
Alacart Apps replied September 1, 2023

Thank you for leaving this wonderful review for Wrapped. You have a great store already, and Wrapped fit into it very nicely. Have an incredible day!

August 8, 2022

I'm actually using Wrapped to do something a bit different and had to contact the dev with some questions about how I could tweak it and what I might be able to get it to do. Adam was very responsive, thoughtful and helpful; Wrapped ended up working great as a solution to my needs. To me, that's critical: a dev that cares about their product and the end-user and wants to help. I have absolutely no qualms offering my highest recommending to this app and developer.

Mad Micas
United States
Almost 2 years using the app
Alacart Apps replied August 16, 2022

We love how you've leveraged Wrapped gift options in a unique way on your Shopify store. Thank you for the kind review!

March 23, 2023

This app is great and Adam has been very helpful whenever I had any issues or requirements to change certain looks. I highly recommend this app!

Little Sky Stone
United States
Over 1 year using the app
Alacart Apps replied April 21, 2023

Thank you for adding your review here. I really appreciate it!

We've also added more ability to customize requirements and change looks all within the shopify online store theme editor, and it is getting better constantly.

We understand the importance of being able to customize your Wrapped gift options on your Shopify store, and always happy to hear more ideas as well.

December 2, 2021

This app is perfect for what we need, installation was easy and it works beautifully. A big shout out to Adam who provides amazing customer service and is a pleasure to work with. Thanks guys!

Maison Balzac
Australia
Over 1 year using the app
Alacart Apps replied December 6, 2021

Our pleasure, thank you again for supporting Wrapped, and for the wonderful review :)

September 12, 2022

I really pleased with how this app has helped me offer my customers their choice of gift packaging. I love that the Wrapped app is simple to use, but offers a range of choices, such as different wrapping paper, and options for placement of the widget. Plus, it is not obtrusive to my theme or website style. I had tried other gift wrap apps before and didn't like how they looked on my site. Great support, too, when I had a question.

Lucette Collection
United States
Over 1 year using the app
Alacart Apps replied September 19, 2022

One of the most powerful features of Wrapped gift wrapping widgets is that they can be customized to match your Shopify theme perfectly. Your store is a great example of this :)

Shoppers notice when an app does not match the theme and store brand, and it lowers their trust. A simple widget that looks like it was always part of the theme can go a very long way. This is what high quality brands strive for.

We are very happy to have you using Wrapped gift wrap and options on your Shopify store, and thank you for the kind review!