Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its positive business impact, user-friendliness, and smooth Shopify integration. They value its product gifting and customization data capture features, which reportedly boost sales and customer satisfaction. The app's adaptability, customizability, and compatibility with various themes, including Shopify 2.0, are also praised. Exceptional customer support, particularly from a team member named Adam, is frequently highlighted. Merchants recommend the app for its impressive return on investment.

October 24, 2021

A great app, we are ready for the gift season! The cooperation with Adam is very good. You will receive an answer to your questions very quickly and problems will be solved perfectly. He thinks along with you and the result is superb. Thank you very much!

Staartjes en Strikjes
Netherlands
About 1 month using the app
Alacart Apps replied November 3, 2021

Thank you for your review! I appreciate working with you and getting Wrapped setup exactly how you liked it. :)

November 10, 2022

Fantastic app, does exactly what I needed for adding gift wrap options, support was excellent and happy to chat with me and get everything exactly how I wanted it. One of the best Shopify apps, nice one!

BoxBoxBoxCo
United Kingdom
26 days using the app
Alacart Apps replied November 15, 2022

Thank you so much! Loved chatting with you and love the motorsport theme of your Shopify business.

The built-in integration with your cart drawer is seamless as well, the cart updates without reloading the entire page, making for a fast and easy customer experience.

Thank you for adding Wrapped gift options / gift wrap to your Shopify store, and thank you again for the wonderful review!

August 24, 2022

I was looking for an app that could give my customers an option for how they'd like their orders packaged, not related to give wrapping. This app allowed the customization I needed to make it work. I needed a little help getting my modifications made, and Adam from Wrapped was incredibly helpful. He was quick to respond, made changes on his end that needed to be done, and helped me make changes on my end to suit my store's needs. If I could give it more than 5 stars, I would. I definitely recommend this app.

Nutworks Canada
Canada
19 days using the app
Alacart Apps replied September 14, 2022

Thank you for writing this great review. :)

Using Wrapped gift options for unique cart add-ons is one of the best ways to use the app on your Shopify store. I am so happy you thought to use Wrapped to encourage your customers to take an eco-friendly option for Order packaging / bagging their Shopify orders.

It was great chatting with you, and customizing Wrapped to suit the needs of your business. Thank you again for the recommendation!

August 5, 2022

Thank you - we have no regrets about installing the app, it's worked perfectly . It has definately helped us, and we are happy to have it installed.

Whenua
New Zealand
17 days using the app
Alacart Apps replied August 5, 2022

Thank you for your review! We are also happy to have you on with Wrapped! 🎉

November 15, 2022

Wow - this app has been amazing! Very responsive and helped me set things up. Best Customer service. This app has helped streamline the gifting side of my site. Couldn't recommend it more!!

IceLink
United States
15 days using the app
Alacart Apps replied November 24, 2022

You are too kind - thank you for the wonderful review.

We had a blast getting your store setup in full, and helping with the packing slips and email templates. Check your DMs - we've added a special feature just for you :)

April 28, 2023

This app is super easy to install and customize. When I had a question for support, Adam was detail-oriented and quickly responded offering a solution.
I was able to install it in 10 min and made over 100 US dollars from gift wrapping in one weekend. This app is super helpful, my team saved time and money with this solution.

Maison Lipari
Canada
14 days using the app
Alacart Apps replied May 3, 2023

Thank you - Wrapped seriously helps generate additional revenue when adding a price to the gift options. It's an incredible way to spread your brand awareness as well.

I am so happy to hear the app has saved you both time and money. Easy to install and setup on almost every store, and I am always happy to assist in other cases.

I am excited to see how well Wrapped works for your Shopify store as more of the shopping seasons pick up during the year.

Thank you again!

September 21, 2022

This app fit my needs perfectly. I own a family retail store where we offer gift wrap on specific items only. I had a few questions setting up my app to work with my online store, and was put in touch with Adam who was incredibly helpful. Adam listened to my questions and offered solutions. He even went a step further to look at my store and offer suggestions for making my gift wrap options stand out a bit more. His formatting suggestions made sense because I had no idea what I wanted and when I implemented his ideas, our site looked sleek and professional. This level of service was above and beyond. Plus, he was super funny and who doesn't want that in a tech support person? A delightful exchange overall. Super appreciative. Thank you, Adam!

The Confectionary
United States
14 days using the app
Alacart Apps replied October 12, 2022

We really enjoyed working with you to get your store setup exactly the way you wanted it.

Fully customizing to fit into the theme is a powerful feature of Wrapped, it is also essential for building customer trust and leading to more sales (customers picking gift options, and customer loyalty / returning sales).

Thank you for this truly wonderful review of Wrapped gift options and Adam :)

Have an awesome day!

September 10, 2022

A great app that does everything we wanted, plus the added bonus of exceptional customer support. A big shout out to Adam, who was very helpful when setting up the app on our store. Highly recommend.

Moon Bottles Australia
Australia
12 days using the app
Alacart Apps replied September 16, 2022

Thank you for the recommendation! Shout out to you for being fantastic to work with while we got it all setup. :)

You were one of the first to use our newest feature to hide the checkbox for the gift wrap options. This allows even further customization when adding the Wrapped gift wrap add-on to your Shopify store.

August 22, 2022

I have been searching for the right app to sell gift boxes for a long time. Most apps I found were relatively complicated and offered few options for customization. This app had everything I was looking for: a simple way to sell gift boxes w/o messing up the product page and an adequate pricing model. Support is also very responsive and extremely helpful. Andy, thank you for all of your help!

VienneMilano
United States
10 days using the app
Alacart Apps replied September 3, 2022

Thank you for reviewing Wrapped! We really appreciate it!

One of the great features of Wrapped is you can add gift wrap to your Shopify store, or you can also use it to add gift boxes. Many businesses in the fashion industry prefer gift boxes over gift wrap - so this is a great fit!

We are very happy with how Wrapped gift options look on your store, thank you for adding the app and allowing us to help customize it to match your theme styles!

September 10, 2021

I added this app to offer gift wrapping to my customers as an added feature. It was very easy to set up and works very well- simple but effective. The developer was super friendly and responsive even with one small question I had. It fits the theme of my store perfectly, super easy to customize for my exact needs and I've had a tone of positive feedback from customers! This is a great app that adds value to customer experience, is seamless, easy to navigate and I would highly recommend it!

Simmer & Co AB
Canada
9 days using the app
Alacart Apps replied September 13, 2021

Thank you for your review!

Your early support of Wrapped is very much appreciated! I am so glad Wrapped was able to solve your gift wrapping needs. If you need anything else please get in touch :)