Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its positive business impact, user-friendliness, and smooth Shopify integration. They value its product gifting and customization data capture features, which reportedly boost sales and customer satisfaction. The app's adaptability, customizability, and compatibility with various themes, including Shopify 2.0, are also praised. Exceptional customer support, particularly from a team member named Adam, is frequently highlighted. Merchants recommend the app for its impressive return on investment.

October 24, 2022

Adam is a star, he created this really cool app, works really well, it's easy to setup. He even integrated a new option just for me and made it available to every user. It goes to show the lengths to which Alacart Apps goes to make users happy, paid or free. Im definitely subscribing. Thanks, Adam you are a star

KNDL.shop
Portugal
9 days using the app
October 15, 2021

The app, the developer, everything about it is super amazing! The app works and is so easy to use in addition, the customer service is friendly and the developers helped in customizing the app to my needs! 100000000000000/10 seriously!

sukurabu
Malaysia
8 days using the app
Alacart Apps replied October 15, 2021

So happy with how it turned out on your store. Thank you for using Wrapped, and the very kind review!!

April 26, 2022

Phenomenal customer service! We installed this app to add gift wrap options at checkout, and even though we're only on the free version for now, Adam took the time to customize some styling for us and now it looks perfect. And functionally, it does just what we want.

George Rings
United States
4 days using the app
Alacart Apps replied April 29, 2022

Thank you! We think the end result turned out fantastic on your store!

June 21, 2022

Adam was very helpful in getting Wrapped set up on our store. I am very appreciative for him taking the time to assist me and answer all of my questions. We are thrilled to have Wrapped set up and ready to go on our store!

Hurley Burley Toys
Australia
4 days using the app
Alacart Apps replied August 5, 2022

Yeah! it was a pleasure helping getting you setup just right! 🎉 🎉 🎉

Thank you for the review!

September 5, 2022

We LOVE this simple but fully functional app.
Tech support also VERY efficient and incredibly responsive!
This is the way to run a business!
BRAVO!

DERUTA OF ITALY
United States
4 days using the app
Alacart Apps replied September 16, 2022

Thank you for such a wonderful compliment!

We are always happy to help answer questions and ensure Wrapped gift options look and function perfectly on your Shopify store.

August 16, 2022

we were using a different app for gift wraps and had SO many glitches. Google searched and found Wrapped. i am so beyond happy with the switch! In just 3 days, our customers have even emailed us noticing the change. Adam has been a pleasure to work with- he customized the app for our site and helped us install it! 100% recommend it :)

Mini Dreamers
United States
4 days using the app
Alacart Apps replied August 22, 2022

We are so happy Wrapped is working for your Shopify business. Customizing the gift options was great as we were able to learn more about how to improve the app itself, adding better support for draft and unpublished themes.

Thank you for being just an awesome person to work with on this as well. It was very fun and rewarding!

March 3, 2023

I couldn’t be happier with the outstanding customer service from Adam. When I reached out with a question regarding the widgets, Adam responded promptly and provided great clarification and went further to help me customise what I needed for my shop. I’m very impressed and very grateful for your assistance Adam. Thank you! I highly recommend Wrapped, it is easy to use, great functionality and superb support - you will not be disappointed.

Elliot's Treasures
Australia
4 days using the app
Alacart Apps replied March 13, 2023

Thank you so much! It is always my pleasure to help get everything setup perfectly!

One of the greatest benefits to using Wrapped gift options on your Shopify store is being able to speak directly to the developer, who can make changes in real time to suit your needs.

I really appreciate the review, such kind words, thank you again!

October 17, 2022

Props on a very slick app. I spent probably 6-7 hours trying different apps in an attempt to add what I thought was a simple option to my website. Your app was the only one that worked. In addition, it was super easy to get a few tweaks made so that it worked better with my theme and matched everything perfectly. Thank you! :)

Anime Cases
United States
3 days using the app
February 24, 2022

Great service and support. They got it up and running exactly how we wanted within a day. Highly recommend. Already seeing decent sales of the gift wrap add on.

littlewhimsy
New Zealand
3 days using the app
Alacart Apps replied February 25, 2022

Thank you for the review! Wrapped looks great on your store, and we love how you used the message label to customize further :)

October 27, 2022

I had the BEST customer service experience setting up this app for my website. I am talking went above and beyond and even custom coded things on there end to make ME happy!? Like what!! 11/10 customer service. THE BEST, literally. Ashley Christenberry

The Willow Tree Boutique
United States
3 days using the app
Alacart Apps replied November 10, 2022

You were absolutely wonderful to work with.

Thank you for the opportunity to setup and customize Wrapped gift options on your Shopify business.

We are really happy with the end result and honestly you were amazing during the entire process. So thank you for that 11/10 to you as well! :)