Reviews (86)

Overall rating
2.7
Counts per rating level
  • 31% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 45% of ratings are 1 stars
September 1, 2023

I don't think it works anymore since Twitter is now X. Couldn't get it to connect to my store.

PHAEVERS
United States
About 1 year using the app
August 22, 2023

Doesn’t work no more with Shopify and Shopify stoped phone support and now impossible to get help with Shopify only on chat and extremely time consuming only to get nowhere.

MyVirtualShop.com
United States
About 1 year using the app
June 28, 2022

so far, the catalogue does not sync even thought it says it is connected. then when I check the sales channel, indicates that it is NOT connected. no clear indication of what the status is.

Mettalusso
United States
About 1 year using the app
X replied July 5, 2022

Hi Mettalusso, thank you for your interest! We noticed you were able to sync successfully and enable a storefront on Twitter. Please let us know if you need any additional assistance!

September 25, 2023

App is no longer functional. I think its because of the changes from twitter to X.

Wander Lost
United States
About 1 year using the app
Edited November 19, 2022

so far not good I've using shopify to add products to our store front and we got nothing need help asap , need some instructions to help speed this up thanx

Tech By Starks
United States
About 1 year using the app
X replied July 7, 2022

Hi Tech By Starks,

Thanks for your interest. We noticed that you recently connected your Twitter account, and there is a slight delay before products sync over. We took a look at your catalog and your products just completed syncing to Twitter Shopping Manager. Please reference our onboarding guide (starting on page 5) for next steps on how to create a product set and publish your storefront. Don’t hesitate to reach out to us at merchant-support@twitter.com if you have any questions! Thank you! https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv

June 27, 2023

If I could give this zero stars, I would. For starters, this app will no longer allow me to connect my store with the app. There's an issue somewhere that neither Shopify nor Twitter want to fix. So, I can't even use it.

Next, if you have items with multiple variants (like sizes and colors), you can't just add that item to the store and let people see that there are multiple options. So for example, if you have a shirt that comes in 4 colors and 5 different sizes, you have to pick ONE color and size to display on your storefront. I actually had to add a title that says "more colors and sizes available on my website".

Lastly, it's a PITA to actually set up product lists for the twitter app because it's not intuitive and requires a ton of work on the back end to create new tags and such.

Awful app. Worse support. Not worth it.

FreedomKat Designs, LLC
United States
11 months using the app
June 29, 2022

Good idea but does not work. My shopify is connected to the twitter account and it says that my catalogue is connected but not one item has been added.

Fine Art by Ane
United States
8 months using the app
X replied July 5, 2022

Hi Ane, thank you for your interest! We’ve reached out to you and awaiting your response to connect further on this issue, but also noticed your product catalog was able to sync shortly after install. Please reply back to our email if you’re still experiencing issues!

March 2, 2023

Truly terrible integration from the UI to the backend connection with your catalogues. I have products that are out of inventory still showing up, despite having removed them from the Twitter channel. Twitter support did finally respond to my email asking for clarification, but then went silent. I have no choice but to delete this app.

Retronisce
United States
8 months using the app
August 15, 2022

Synced successful, but it's terribly setup. Let's say I have a t-shirt for sale with various sizes and colors. You can't simply go to Twitter and select that shirt, you have to select every color and size imaginable to add it to a product set. It's insane.

Crypto Shirts+
United States
5 months using the app
X replied August 15, 2022

Hi Crypto Shirts, thank you for your interest! We understand your concern, but our Twitter Shopping products are still quite early and are still evolving. We will definitely take your feedback into consideration as we continue to improve our product offerings to manage product set and variants better. Thank you!

Edited November 8, 2022

STILL NOT WORKING, everytime i try to add products through partner connection it brings me right here to the reviews page and no progress is made ever. What is the point?

tazzianmalik
United States
5 months using the app
X replied July 5, 2022

Hi Tazzianmalik,
Thank you for your interest! We noticed you did successfully sync your product catalog, but haven’t yet created your Product Sets in Twitter Shopping Manager. Please reference our onboarding guide (starting on page 5) for next steps and don’t hesitate to reach out to us at merchant-support@twitter.com if you have any questions! Thank you! ​​https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv