Reviews (79)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
December 2, 2024

Recomandam!
Suportul este unul fantastic, solutia rezolva foarte multe sarcini operationale cruciale pentru orice magazin online.

Va multumim pentru solutie!

Intimax - hipermarket adult
Romania
Over 3 years using the app
October 25, 2024

Xconnector has an amazing automatization system and the customer support, especially Cristina, is the best I've encountered so far. Always willing to help until the matter is fully resolved no matter how long it takes, and they even offer to teach you more about their program to further improve your understanding and to be able to make full use of Xconnector.

Lovmi
Romania
22 days using the app
September 5, 2024

Cea mai draguta doamna operatoare.Mereu disponibila sa ma ajute si de fiecare data cu succes.O aplicatie de nota 10. Multumesc!

A-Z Beauty Skin
Romania
Over 3 years using the app
August 5, 2024

Super Support

Always quick
Fast response with on-the-spot answers
Bright ideas, based on strong knowledge
Always finds the best ideas for simple and complex issues
More than a normal person could expect!

Keep up the great work!

Articole Vanatoare
Romania
Almost 2 years using the app
June 20, 2024

The application is intuitive, easy to use. The staff is verry open to improve and the support is great - verry responsive and with a lot of helpfull informations.

Atelierele Melinis
Romania
Almost 3 years using the app
November 14, 2023

The app is great and has 5-star Customer Service. Cristina was fabulous! Thank you!

Laneria.ro
Romania
6 days using the app
August 27, 2020

We are using the app on 2 shopify stores and workes perfect. Lots of settings and option.

We even had a special situation, we were having orders with both physical and digital goods and the app knows for which ones to adjust the inventory in SmartBill and for which ones to bill as services.

The app is very well built and the support is very responsive and helpful. I'm glad it exists.

Mémoires
Romania
2 days using the app
January 7, 2021

Downloaded the app. Tried to link it to our GLS Ireland account. was requested by xConnector to "Please call the GLS support and activate your API access before starting to generate shipping labels". I did this only to get the reply that the app is NOT compatable with GLS Ireland....

jackandjade
Ireland
27 days using the app
xConnector GmbH replied January 10, 2021

Our application has support for GLS Ireland, and you have a configuration issue. Let's get in contact, and we can help!

January 28, 2022

Great app, we use it for creating GLS labels in Slovenia and Croatia. Their support is always responsive and helpful (thanks Catalin!). We had a few feature request and they were able to accommodate all of them in reasonable time, so we're really saving time now creating shipping labels. Keep up the good work!

OstarRub
Slovenia
Over 1 year using the app
February 7, 2023

The worst support ever. Even if my credentials are valid and copied and pasted from the email they don't work. Also, the exact same data worked on the billing service website, but not inside xConnector. After I openend the support chat and telling to the "tech guy" that I have an error, he/she replied to me after 1 hour, telling me that the credentials are not valid...

ClothesDD
Romania
9 months using the app
xConnector GmbH replied February 27, 2023

Thank you for your review. Please contact our support again after you fix the access credentials for your invoicing solution.