
Xero Integrator by CarryTheOne
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Highlights
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No impact to your online store
About this app
Import your orders, POS, refunds, customers, payment fees and products into Xero seamlessly
Multiple Stores? No problem. You can connect multiple Shopify stores to a single Xero organisation. This integration - the original, longest running and time-tested Shopify-Xero connector - was developed with a special emphasis on correct tax handling and offers Full, Comprehensive Tax Support - US and Canada Sales Tax (including County/Municipal/Provincial Tax), Australian & New Zealand GST, UK & European VAT, etc. As your sales volumes increase you will benefit from a streamlined process.
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Import orders, POS sales and sales from other channels as Xero Invoices
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Import payments and payment fees
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Import refunds/returns as Xero Credit Notes
Pricing
30-day free trialExternal charges may be billed by CarryTheOne separately from your Shopify invoice. Learn more
Standard
$36.99/month
- Additional integrations are charged at a discounted rate.
Standard
$36.99/month
- Additional integrations are charged at a discounted rate.
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
25 reviews
We've been using CarryTheOne Now since 2014 for a number of integrations with various websites, and I have to say that the service and support of the staff has always been very good. The integration itself is seamless and once configured saves so much time, money and man hours. On the very few occasions we've had any issues they've been dealt with efficiently via a few emails. We've had a number of customisations to our feeds so that they work the way we need them to and these have been cost effective to implement and released with no impact to the day to day processing of the feeds. I would definitely recommend this app to anyone who is looking to integrate their store with Xero.
When the app works its fine, however we have had the same problem happen over and over again. It immediately suspends the integration from working. I have contacted support via their contact us section, via email, pretty much everything short of smoke signals in the past. At no point have they got back in touch, explained what is happening, or how to avoid it. Were currently offline again for almost a week. No response from support.
Every one of the client's emails was responded to. It appears there was a problem with email deliverability although the client's email server did not bounce the emails in the usual way. Contact was eventually made via the contact form on the client's website. Regrettably the client does not believe that these replies were sent and still believes they were simply ignored. Customer support has indeed experienced problems in the past with replies made later than the target period, but a great effort has been made to improve response times, which is why it is especially sad to see this review.
For the record, the problem concerned a recurrent temporary error at Xero's end. The integration has since been improved to handle this temporary error seamlessly.
This is a great app. We have been using it now for over 4 years and it has run perfectly. Support has always been very helpful.
About this app
Built by CarryTheOne
About CarryTheOne
4.0 average rating
13 years building apps for the Shopify App Store
Support
Send a messageinfo@carrytheone.co.uk
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