Xero Connector by CarryTheOne

Carry the One has been a great addition to our Shopify workflow. The integration was incredibly simple to set up, and everything works seamlessly with our existing processes. On top of that, their support team is very responsive and quick to help whenever questions come up. Highly recommend for anyone looking for a smooth and reliable solution.

Fantastic app and even better support!

We had an issue with assigning the correct VAT rate for EU orders in Xero, as we’re based in Northern Ireland and still part of the EU customs union. Lech from support was incredibly responsive and worked tirelessly to resolve this and several other small issues for us — everything is now working perfectly.

The installation and setup are straightforward, but if you’re unsure about any settings, just reach out to their support team. They reply quickly and are always willing to help. Highly recommended!

So glad there is an app to connect to Xero as I did not want to have to move everything from there! Needed a little hand holding from my accountant on initial set up, everything has been very smooth since there. Looking forward to the in-app integration to streamline even more.

Terrific app with top-of-the-line customer service. I reach out multiple times a week and receive prompt replies with solutions to my issues, which are not issues with the app, rather issues with our way of accounting and having to adjust. Highly recommend!

Works great, easy to set up and navigate. When I have reached out with questions, my issue was always resolved promptly.

This is an excellent app. It saves us lots of time and the team is extremely helpful at getting everything set up and running smoothly.

Xero Integrator by CarryTheOne works every time, all the time. It has been an essential part of our business since 2016.
The few times we have had a problem our end have received immediate attention on a personal level.
Altogether an excellent product and service.

This app is the lifeblood of our business' bookkeeping, and it is the only method that can successfully link multiple stores to our one Xero account. Far superior to the shopify/xero integrator, and the technical support we have received over the years is responsive and top notch. Don't hesitate to install and use this, it pays for itself in time saved. The amount of options presented to you in the setup seems vast, but you will learn as time goes on that they are all necessary.

Have been using this app for a couple of years without a problem. In july last year i had I had to change my paypal accounts over. I notified CarryTheOne of the new account and ask them to debit from my new account. They didn't do anything and my old paypal kept overdrafting. Just recently in my old paypal i stopped the payments and they paused my integration. I restarted the integration with myn new paypal accoount but an error message came up saying i needed to contact support to start the integration from where it left off. Its been 8 days and i have sent an email every day, To both the sales team and the support team. No response at all. My orders are piling up and i cant get them to respond. So the app works great, the support team gets a big fat Xero, excuse the pun. Im at a loss as what to do as my orders are piling up everyday and i just cant get anyone to help.

We use this app to manage our Xero and we had a custom setup with them that works wonderful with our kit setup.