Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration between Shopify and Xero, effectively handling high volumes of transactions and complex setups. It's especially beneficial for Australian businesses due to its proficient management of tax rates. The customer service is commended for its quick response and professionalism. The app's versatility is noted, with capabilities to manage multiple Shopify stores, B2B invoicing, and diverse tax rates. It also resolves VAT and OSS issues for EU businesses, and manages Shopify payouts and foreign currency PayPal balances. It's seen as a comprehensive solution for businesses with varied needs and international operations.

May 27, 2020

Works very well, with great support if required. Better than the previous App we used and lower cost.

Pos-Hardware Ltd
United Kingdom
3 months using the app
December 10, 2019

Amazing support and step by step guidance from the support team. Could not recommend Xero Bridge enough it is saving us hours of work. Thank you especially to Kumar for your all of your help.

Cutter Brooks
United Kingdom
3 months using the app
November 12, 2019

I love this app, best accounting program around. Also, if you need help, they are super quick to fix any issues. Highly recommend this app. Thank you

Love Your Space
Australia
3 months using the app
July 30, 2021

Been using this for a couple of months now and it is working great. Their support team responded very quickly during the implementation to enable some of their advanced features. The only minor thing that would have made it completely awesome are user editable rules on setting contact and sales account code that can take more then one field into consideration, e.g., customer tags and line item descriptions - we have quite a complex requirement for these but saying that their support team did manage to get quite a bit more than is in the apps interface implemented behind the scenes.

PHENOM BOXING
United Kingdom
3 months using the app
Edited January 29, 2020

I had a couple of teething issues getting started and getting my store syncing the data I wanted into Xero using XeroBridge. I contacted support and they had my issues sorted out and the syncing working perfectly quite quickly. Quick, efficient, helpful support! I highly recommended this app.

B.E.S.T. Water Filters
Australia
3 months using the app
September 3, 2020

I've never felt compelled to leave a review before - until this app. It is without a doubt the best solution if you are looking to sync your orders with Xero. Its reasonably priced, great support - and we had over 25,000 orders to sync which the app managed without an issue. Definitely would recommend!

Fogstar
United Kingdom
3 months using the app
August 25, 2021

The App is a good replacement for our previous Onesass App. It works very well and the support is very good

Medichill
Australia
3 months using the app
September 17, 2019

Customer service is fantastic, have had a couple of minor issues with the app and I've always received a prompt response and a quick fix.

smilewear
Australia
3 months using the app
Edited July 1, 2020

Incredibly quick and simple to set up. Support are fast, friendly and very helpful. Wish there were more apps that were as stress free as Xero Bridge! Any issues I have had were all created by my errors and yet support zapped them in a couple of emails

Cameracal
United Kingdom
2 months using the app
Edited December 10, 2019

Great app. Always syncs perfectly with Xero once you have it set up accurately. Great support team who have improved the app based on feedback. Always willing to help with any issues I had at set up. Made my job easier.

Green Group Collective NZ
New Zealand
2 months using the app