Reviews (266)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance bookkeeping efficiency by seamlessly integrating Shopify with Xero, syncing orders, payments, and payouts effectively. It supports complex tax scenarios and multi-currency transactions across multiple stores. The app is praised for its reliability and minimal service interruptions. Customer support is noted for its responsiveness and willingness to make custom adjustments based on feedback.

March 16, 2022

Takes a little time to get it all set up, especially if you are using the inventory module as well, but it saves you so much time & the support from their team is faultless! Highly recommended!

Run Vault
Australia
Almost 3 years using the app
February 18, 2021

We're having tremendous problems with another Xero integration, Parex Bridge has solved all these problems and support has been wonderful to deal with. So glad we switched

Wooly Doodle
Canada
Almost 3 years using the app
Edited August 26, 2020

This app does almost everything I need it to. As Panel Tools is a B2B, the accounts we have are company names as opposed to the traditional customer names. This, I could not adjust on my own. I asked the question to the support team, if they were able to transfer the company name as the primary name over to Xero, and they were able. Great customer service (speed of reply and effective solution) and everything is perfect.

paneltoolsonline
Australia
Almost 3 years using the app
July 26, 2022

I have been having issues between Ebay and Shopify and then in turn XERO. The issue is on the Ebay side and the way it deals with GST. After not being able to resolve the issue with Ebay I reached out to the Parex team who were only to happy to come up with a solution and then implement it in less than 24 hours. Top Service!!!!

E and J Winter - Bolton Scale Models
Australia
Almost 3 years using the app
September 8, 2021

Great app! Very easy to set up; customer service has been immediate and on point. It saved me a lot of time.

Blonyx UK
United Kingdom
Almost 3 years using the app
July 8, 2021

Parex have the best customer service I have ever encountered, very fast and responsive. I had an issue coding my IOSS sales and they configured the software very quickly to adapt perfectly to my requirements.

Shaving Time
United Kingdom
Almost 3 years using the app
Edited May 9, 2023

2023 - We have used the company to synch Shopify with Xero for five years and have been extremely happy. We have had some issues with our product database changing, and they have responded quickly and efficiently to make any changes that we needed. Cannot recommend highly enough...Efficient, Reliable and Friendly!

2020 - Amazing app and company! I had some major issues with our particular set-up and Kumar spent a lot of time and effort solving my problems and sorting the issues. I cannot recommend highly enough if you need to integrate Shopify and Xero.

SeaKisses
United Kingdom
Almost 3 years using the app
March 29, 2023

We use this app for 3 of our websites and its an amazing app! The customer service is incredible. Thanks guys!

SOEK® Australia
Australia
Over 2 years using the app
October 6, 2020

Been using the software app a while now as I don't like doing reviews unless I have had a thorough experience, it would be like rating a restaurant before tasting what's on offer. So far it has been a positive experience with Shopify clearing account providing full analysis of each transaction which is useful for VAT. There has been some teething items but were rectified with a few hours. Excellent Support team and much better than the previous app we were using.

Therapy Blanket
United Kingdom
Over 2 years using the app
September 2, 2020

Best customer service i have experienced thus far. Needed some work completed not only did they respond fast they got it done correctly. Thank you app is a life/time saver for sure.

Baked Cravings
United States
Over 2 years using the app