Reviews (265)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline accounting by syncing Shopify orders with Xero, saving them at least an hour daily. It handles various tax rates, past transactions, supports multiple stores and currencies, and allows customization for specific business needs. The app is noted for its reliable performance without service interruptions. Customer support is praised for being responsive and efficient, quickly making necessary adjustments and enhancements.

February 17, 2021

Getting started with this app was straight forward and easy to use. However, I am relatively new to Xero so was not confident in everything I was doing. The Team at Parex Bridge and particularly Kumar were fantastic. They provided excellent service, correcting any issues and working very collaboratively to make the app work for my particular set up. This even included new feature development! Highly recommended. Thanks very much Kumar and team!

Draught Drop
United Kingdom
Over 2 years using the app
Edited May 16, 2023

We chose this app after reviewing several similar apps with similar prices and feature sets. What really sets Parex apart is the quality of the customer service. Responses are very fast, thorough, ACTUALLY helpful and a good length; no one-word answers here, these guys rock.

Edit: a year down the track and we are just as happy. We wanted to be able to auto-send Xero invoices only to select customers (i.e. Wholesale, on Net30 terms), and not to others (i.e. retail customers). Parex helped identify the characteristics of the former and set up filters to do exactly what we asked meaning we could dump Zapier.

A++++

Endurance Edge
Australia
Over 2 years using the app
September 26, 2023

Very Accomodating for my queries. They will do their best to set the things right!

Flexi Garden Frames
Australia
Over 2 years using the app
June 24, 2021

The app is great which links all our sales to Xero! The best thing is having Kumar helping us all the way along!! GREATEST customer support ever we have! Kumar has been so helpful and patient to cater our needs. We really appreciate his help, thank you!

Camera Film Photo Limited #ENJOYFILM
Hong Kong SAR
Over 2 years using the app
February 28, 2020

This app and this team go above and beyond. We were initially using another Xero transfer app that did not work very well. XeroBridge's team goes above and beyond when it comes to customer service. Their response time is extremely fast, and they are very flexible in approaching problem solving. I could not be happier with this app!

Pristine Sprays
United States
Over 2 years using the app
October 28, 2022

Been using it for a few years and it has been trouble-free and works great for us. We've only had to contact support twice and they were helpful and responsive both times.

Canine Spirit Australia
Australia
About 2 years using the app
September 29, 2023

Easy set up/helpful service centre

KUMA
United Kingdom
About 2 years using the app
February 28, 2023

This app works well. The customer service and assistance provided is some of the best we have received across all apps we use.

dk active
Australia
About 2 years using the app
June 14, 2019

I love it! It made my life so much easier and the support team is just amazing! Would definetly recomment anyone to swich to them because I did and I just wish I did it earlier!

Amexi Distributions
Australia
About 2 years using the app
November 23, 2021

We use Xero Bridge to link/synch Shopify with Xero. The team has consistently demonstrated their willingness and ability to assist in technical aspects of the app from launch, synching, to fixing various issues that we had. The team is very responsive and timely.

Hoohoh
Singapore
About 2 years using the app