Powerful new features, services and plugins for your Shopify store
XSellco

XSellco

Developed by XSellco

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Price: Free More info

XSellco Fusion is the only Customer Support Helpdesk designed specifically for multi-channel eCommerce sellers.

See the full picture


XSellco centralizes all your customer support messages from all your sales channels into one intuitive dashboard. By threading together order and shipping details, and customer contact history, you have all the details you need to respond quickly and accurately.

Respond faster


Using time-saving features such as Templates, Auto Responders and SmartTags, XSellco customers on average cut their response time by 46%.

Never miss a message again with XSellco’s prioritized inbox, and resolve queries faster by assigning agents to specific tickets. Ensure that the right agent responds to the right message at the right time.

89% of XSellco customers saw a reduction in response times.

All your sales channels


XSellco integrates with Shopify as well as all leading online marketplaces and platforms including: Amazon, eBay, Allegro, CDiscount, FNAC and more.

Integrate your Facebook and Twitter business accounts, so you can support your customers wherever they contact you from.

Turn queries into sales with live support


Add WebChat or Contact Us forms to your Shopify store to chat to customers in real time on your own website.

XSellco reviews (3)

posted

I love it! We used reply manager for a long time and this is worlds ahead of it.

Pros: I can view the order status, tracking number, message history, and order history from one message screen. The templates and smart tags are super helpful and easy to use. It also gives you an actual dashboard, not just a spreadsheet of data.

Cons: I prefer the "Classic View" to the newer look they put out recently but they don't restrict you to one or the other. The platform can be a bit buggy at times but the customer support team is very accessible and helpful.

posted

An exceptional product from an exceptional company. Great product, amazing customer service.

posted

Good product and helpful customer support. The price is relatively high for small shops, but this is the only app I have found that covers repricing for most of my channels. I would recommend this ptool.

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Free

Free for Shopify stores, other sales channels billed.

We offer a number of price plans for all levels of sellers.

Requirements

XSellco Account

Support & Sales

XSellco
+353 1 676 0777
support@xsellco.com
xsellco.com
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