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July 13, 2024
They Uses TIDIO Chat Platform Its Platform Biggest Scam with Peoples
Luxury House 🏡 and store 🏪
India
37 minutes using the app
Xyla AI replied
July 14, 2024
We’re sorry you may have had a bad experience with us. We would love to help you further, but we need more details about your experience. Please contact our support team at hello@xyla.ai
For context, Tidio chat is just a tool we use for customer support. It is like Intercom or Zendesk and is used by hundreds of thousands of businesses to help with support requests. We have no affiliation to them and they have no connection to our core business.
It is a shame you would give us a 1* review just because we use them. We'd love to hear more about your experience though so please do reach out and we'll do what we can.
Best regards,
The Xyla AI Team