Reviews (38)

Overall rating
4.2
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 23, 2026

Love it! I can put in a number of categories & questions. Plus when I hit a snag, the support was quick and easy to understand. Highly recommend. Plus able to customise to suit my theme, so many options

Mantra Bee
Australia
About 21 hours using the app
March 6, 2025

We love the ease of creating the FAQs and the look and feel of our pages. Their customer service is fantastic, very responsive and always there to help or fix our issues immediately. We highly recommend this app!

Seascope France
France
Over 2 years using the app
February 17, 2026

Very good app, and thanks to Anita for her fast help.

MyLeafArt
Germany
About 1 hour using the app
June 3, 2025

I was looking for a FAQ app that could work as a 'section' for my loyalty page. While it worked (FAQ appears as text only) it didn't keep to the template style I had wanted, but it works when it's on it's own FAQ page. There are lots of template choices for you to choose from and you can customise if you just want it on it's own FAQ page.

The customer service from Liam has been fantastic! and the response time was very quick! It's a shame the app wasn't suitable for what I needed, otherwise I would be keeping it.

Epically Beautiful
United Kingdom
5 days using the app
July 19, 2023

I recently tried Yanet FAQ, and I must say, the service is excellent! The app is user-friendly, and the customer support is top-notch. They respond quickly to any questions or doubts, and their team is very diligent and professional in addressing all inquiries. They handle adjustments efficiently and guide you through the process patiently. Overall, the experience with Yanet FAQ is delightful. I highly recommend it to anyone looking for a reliable and user-friendly app with great customer support. Kudos to Tracy and the team for their dedication to excellence!

La Foresta Orchids
United States
9 months using the app
March 15, 2023

my old FAQ app deleted all my FAQ's because they switched to a paid service. switched to this one and it's made my page look better. app is easy to use and customer service actually helps resolve your issues! thanks for free app!

Sticker Joint
United States
About 2 months using the app
September 1, 2023

it is really nice service, very fast and the exact same as what we want. TTTTHHANNKKYOUU!!!!!

SPORTSWEAR & SHOES
Lebanon
7 days using the app
January 10, 2023

Great app with even better customer service. will recommend.

Customer Service was very quick to help me with the queries.

Arden Teal
Singapore
6 days using the app
December 8, 2022

Great Support , i am very satisfied with this app . Thank you so much

MyrrhUSA
United States
5 days using the app
Yanet replied December 8, 2022

Hi there,

On behalf of Yanet Team, we would like to thank you for your review.
Should you still need our help, feel free to ping us again anytime.

Best,
Yanet Team

July 3, 2023

Great customer support! So far, I have just installed the app and learning how to use it but the app is clean and easy to use.

Envious Bridal & Formal
Australia
3 days using the app