Reviews (449)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization and flexibility, highlighting its support for conditional logic and advanced features that improve customer shopping experiences. The support team is praised for their quick and effective responses, and the user-friendly interface is noted for its ease of use. The app is also recognized for its good performance and compatibility with various Shopify themes and apps, offering a cost-effective solution with substantial value.

October 15, 2024

The takes some learning to get everything right since it can be very temperamental in the settings, but the promptness of the support balances this out. I've had several issues and they are always very helpful in helping me pin down the issues.

Tasking Through LIfe
United States
Over 1 year using the app
October 28, 2024

This app is perfect; it covers all possible types of variants. The support team is responsive and proactive—they made several adjustments for me when the app conflicted with other apps in my theme. If it’s not working as you want, just reach out to them, and they’ll fix it the same day.

Pots de Fleurs and Co
France
7 months using the app
Edited December 6, 2024

I am updating this review because they helped us identify the problem which was coming from another app and kept supporting us until the problem was resolved ! Amazing team and amazing support.
I recommend reaching out to them, they will assist you, stay with you until you are satisfied.
Thank you Ymq Team !

GoatGears
United Kingdom
About 2 months using the app
YMQ replied November 29, 2024

Hi,

We are very frustrated to receive your comment, which we think is unreasonable. We have been working hard to help you solve this problem from beginning to end, but this problem is indeed not caused by our app.

Even though this problem is not caused by our app, we are still happy to provide you with a video for you to contact other app developers.

There is a bug in the discount calculation allocation code in the shopify discount function of the discount app, which caused this problem, not the problem caused by our app.

Our team never shirks responsibility, we will only tell customers the true situation of the problem in a realistic way.

If it is our problem, our technical department will update the code to solve the problem. If it is not our problem, we will also try our best to help merchants find the cause of the problem and provide merchants with some test videos to facilitate stores to feedback the problem to other app teams. This is the quality of service we dare to guarantee.

You can give the problem you mentioned to anyone who understands shopify technology, and our promise will stand the test.

Best wishes!

ymq app

October 22, 2024

アプリに問題を発見したのでサポートにメールで問い合わせると、比較的短時間で修正対応してくれました(英語でのやりとりです)

防犯カメラの塚本無線
Japan
Over 1 year using the app
November 4, 2024

Great app - lots of options, far beyond what's possible natively in Shopify.
The conditional logic feature is excellent, makes options and pricing highly customisable.
Support team are extremely quick to respond and solve issues straight away.

CamperNation
United Kingdom
About 2 months using the app
October 16, 2024

This app is really helpful for my store. I will recommend this app for use! ❤️❤️❤️❤️❤️❤️❤️

Parlor City Furniture
United States
About 2 years using the app
November 27, 2024

Perfect App, Perfect Customer Service!

Fearless® Official Website
Greece
About 1 year using the app
November 26, 2024

This software has provided me with great help, shortened the time to upload products, and saved me a lot of time, it is really great, don’t miss this product if you need to implement products with multiple variables.

HTYShouse
United States
About 23 hours using the app
July 11, 2024

I really appreciate having the option to have variations in a simple, easy to use format. I rarely run into issues with this app, but on the few occasions that I have, customer service has been extremely quick and effective in trouble shooting and correcting whatever is happening.

Holly Hague Design
United States
Almost 3 years using the app
October 7, 2024

Best app and support team i have ever seen, recommend this app to everyone !!!

Heyzo Shop
Vietnam
18 days using the app