Reviews (272)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores with advanced product customizations such as conditional logic, image uploads, and color swatches. It's ideal for stores offering personalized products, bypassing Shopify’s 100 variant limit and supporting additional customizations like videos. The app is praised for its user-friendly interface, reliable performance, and seamless integration with Shopify themes. The support team is also commended for their quick and effective assistance.

May 13, 2025

Absolutely amazing app! YMQ Product Options provides powerful and flexible features that go far beyond Shopify’s default options. It easily handles complex product customizations like conditional logic, image uploads, color swatches, and more — perfect for stores selling personalized or configurable products.
The interface is clean and easy to use, and the app works flawlessly with our theme. Support is fast, professional, and always willing to help when needed.
Highly recommended for any store that needs advanced product option capabilities!

Worldcustomtable
Vietnam
19 days using the app
March 20, 2025

Very good app. Always fixed my issues and always helped me with the customizations. One suggestion, it would be nice if there was a live chat so it is easier and faster to solve issues.

Noryto
United Kingdom
9 months using the app
January 9, 2025

Excellent customer service and app. I ran into some struggles with creating a product listing. Not their fault, just my inability to lack of knowledge. They were quick to respond by email and were able to help me create exactly what I was looking for. Definitely recommend if you are looking for ways to customize your listings!

Upturn Prints
United States
Almost 3 years using the app
February 4, 2025

⭐️⭐️⭐️⭐️⭐️ Excellent App with Outstanding Support!

I've been using the YMQ app on my Shopify store, and it's been a game-changer. The app functions smoothly and integrates seamlessly with my theme. It’s versatile, easy to customize, and adds great value to my store’s functionality.

What really stands out is their support team—super helpful and responsive! They assisted me promptly with customization requests and provided clear guidance whenever needed. Highly recommended if you're looking for an app that works well and comes with reliable support.

Shazia Rauf Khan
United States
About 2 hours using the app
January 1, 2025

Best product options app I have tried.

It is both powerful / flexible and cost effective

Also is compatible with YMQ slidecart.

Any other product options app and slidecart app I used together would always have bug issues

This solves that problem.

www.PetFiction.com
United Kingdom
About 19 hours using the app
Edited December 6, 2024

I am updating this review because they helped us identify the problem which was coming from another app and kept supporting us until the problem was resolved ! Amazing team and amazing support.
I recommend reaching out to them, they will assist you, stay with you until you are satisfied.
Thank you Ymq Team !

GoatGears
United Kingdom
About 2 months using the app
YMQ replied November 29, 2024

Hi,

We are very frustrated to receive your comment, which we think is unreasonable. We have been working hard to help you solve this problem from beginning to end, but this problem is indeed not caused by our app.

Even though this problem is not caused by our app, we are still happy to provide you with a video for you to contact other app developers.

There is a bug in the discount calculation allocation code in the shopify discount function of the discount app, which caused this problem, not the problem caused by our app.

Our team never shirks responsibility, we will only tell customers the true situation of the problem in a realistic way.

If it is our problem, our technical department will update the code to solve the problem. If it is not our problem, we will also try our best to help merchants find the cause of the problem and provide merchants with some test videos to facilitate stores to feedback the problem to other app teams. This is the quality of service we dare to guarantee.

You can give the problem you mentioned to anyone who understands shopify technology, and our promise will stand the test.

Best wishes!

ymq app

April 1, 2025

The software is powerful and easy to use. Feedback is very timely and the problems are solved patiently.

PetMeToo
United States
3 months using the app
October 28, 2024

This app is perfect; it covers all possible types of variants. The support team is responsive and proactive—they made several adjustments for me when the app conflicted with other apps in my theme. If it’s not working as you want, just reach out to them, and they’ll fix it the same day.

Pots de Fleurs and Co
France
7 months using the app
October 15, 2024

The takes some learning to get everything right since it can be very temperamental in the settings, but the promptness of the support balances this out. I've had several issues and they are always very helpful in helping me pin down the issues.

Tasking Through LIfe
United States
Over 1 year using the app
November 4, 2024

Great app - lots of options, far beyond what's possible natively in Shopify.
The conditional logic feature is excellent, makes options and pricing highly customisable.
Support team are extremely quick to respond and solve issues straight away.

CamperNation
United Kingdom
About 2 months using the app