Reviews (133)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting website traffic and conversions with features like meta tag rewriting, structured data, and readability insights. It's user-friendly, ideal for SEO beginners, and integrates well with Shopify to improve blog and product visibility. The responsive customer support provides valuable guidance and educational resources, enhancing the overall user experience.
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Hello, I uninstalled the application in my store but I still have a lot of code, how can I remove the code? Thank you.
Gracias excelente soporte.
Hi there, thank you for your question. We have a dedicated support team that can be reached 24/7 at support@yoast.com (and via live chat). Please do reach out to us with any additional questions or concerns, we are happy to help.
That being said, leftover code usually remains if the app is uninstalled without completing the right process, which requires first deactivation of the app to remove theme modifications and then deletion of the app. Or if another (usually SEO-related) app interfered with the process.
If you haven't already, please reference our page with Yoast SEO app uninstall instructions: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/
Here are next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then Remove the app again.
Once you've done this, the Yoast SEO code should be completely removed.
In case you have another SEO app installed, it would be best to remove that first before proceeding with the steps above, as other SEO apps may interfere with the proper uninstallation process of Yoast SEO.
If you face any difficulties with this process please reach out to us at: support@yoast.com. We are here to help.
yoast ist auf jedenfall empfehlenswert, die app unterstützt auf recht einfache und effiziente weise das SEO. wir sind derzeit im aufbau des shops und haben leider noch sehr wenig verkäufe, desshalb kommt für mich diese investition nicht - oder nocht nicht - in frage.
Thank you so much for your review!
We are happy to know that our app helped you with your SEO efforts in a simple and efficient way. Keep up the great work!
If there is anything we can help you with, feel free to contact us 🙂
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Vielen Dank für Ihre Bewertung!
Wir freuen uns zu wissen, dass unsere App Ihnen bei Ihren SEO-Bemühungen auf einfache und effiziente Weise geholfen hat. Mach weiter so!
Wenn wir dir bei irgendetwas helfen können, kannst du dich gerne an uns wenden 🙂
The support from Yoast is first class and the app gives meaningful feedback you can immediately action to improve SEO. I have attended a one-day conference with awesome speakers, some webinars and I find their blogs very readable and informative. As a complete beginner on SEO, the Yoast app has really made a difference and given me confidence. The red, amber and green bullets are brilliant, especially as they come with useful advice and links giving further detail. I tried a couple of other SEO apps available via Shopify first but neither was anywhere near as good as this one. Thank you!
Thank you for your review and kind feedback!
We are really happy to know that our app and support introduced you to the SEO world in an easy, helpful and meaningful way.
If there is anything else we can help you with, feel free to contact us!
Just started using the app and seems very comprehensive - early days for results yet - but time will tell.
Had a small issue with syncing some info and the Yoast team sorted it in minutes for me - very impressed by the customer service
Thank you for your kind words and review!
We are glad to know that you are satisfied with our app and the quality of our support services.
Should you need additional help in the future, please feel free to reach out; we'd be happy to help!
I used the free trial and it was very informative extremely helpful and set up in a user friendly way. I learned how to label things to be found in searchs more effectively. Definitely worth it. Will be subscribing soon.
Thank you for sharing your kind review!
We encourage you to continue optimizing your site, even when our app is not installed, to achieve the best possible SEO results.
Do reach out to us if you have any questions when you decide to subscribe again; we'd be happy to help 😊
I am totally new to SEO and had some questions, the support was great and made things very clear for me. I recommend the app, I am really happy with the support. Thanks!
Thank you for sharing your review!
We are happy to know that we could help you with your first SEO efforts.
Should you need additional help in the future, please feel free to reach out!
i uninstalled it and they are still charging me and can't get them to stop so watch out
UPDATE November 30, 2023: Despite our efforts to communicate so far via email with you in order to assist you with the matter, we have not yet received a response. So, we are adding this update in an attempt to be notified through the Shopify review system. If you do see this update, please respond to our email so we can help you the soonest possible.
Response sent on November 24, 2023: Thank you for sharing your feedback with us, though we're sorry to hear about your experience.
Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
, which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
As you uninstalled our app just a day after the beginning of a new billing cycle, Shopify included a charge for it in their invoice, as it identified the app as still in use for an additional monthly subscription.
We understand this is simply a confusion related to the billing dates, so our team will soon reach out to you in order to clarify things and help you with this matter. Please make sure to check your inbox and respond in order to resolve this the soonest possible.
Lastly, we'd like to clarify that we did not respond earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.
This app has been helpful in providing guidance on how to think about SEO for our site, with clear direction on what we should be doing to optimize. Some areas aren't exactly relevant, but you start to understand what matters and where you need to refine. Their support team has been really helpful for any questions that have come up.
Thank you for sharing your review of our app and support team, we sincerely appreciate it!
We are happy to hear that you are getting clear direction on optimizing your Shopify store SEO from our app. Like most tools, using the app correctly over time will result in a better understanding of how to use it. Therefore, we encourage you to keep learning and optimizing - and know that our support team is here for you 24/7.
Please feel free to contact us with any questions or concerns, we’re here (and love) to help.
Eating my words here. I'm not at a level yet where I can justify having Yoast SEO on my site. Yes it's cheap for most brands to be able to manage but with my company investment in other areas I have decided to uninstall.
One thing I will say is their support is honestly incredible. They are so quick to get back and have given me comprehensive personalised guides on everything, even down to uninstalling. Brilliant team running the Yost app, hopefully I will be back one day
Can't lie, did't really work for me. Nothing in addition to what you already get on Shopify. I uninstall and it somehow made my SEO worse by messing up all of my SERP and meta info.
UPDATE December 17th, 2023: Thank you so much for your kind and motivating words! Merchant satisfaction is a top priority for us, so we're delighted to know that our team did a great job helping you with the issue you experienced.
Please keep on using your MyYoast account (https://my.yoast.com/) for the free courses we offer, as these can help you step up your SEO game regardless if you use our app or not. And whenever you are ready to use Yoast again, do not hesitate to contact us for any assistance. We are here to help!
Response sent on December 13th, 2023: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.
Based on the details of your review, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.
Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.
We noticed that you have already contacted us on this process a day after you left this review, so we will follow up via email in case you need any clarifications or additional assistance.
Regarding your feedback on how your SEO was affected after the uninstallation and on what our app offers, we'd like to clarify that for the former, that most probably had to do with the leftover code due to the missed deactivation step in the process.
For the latter, though indeed there are things that can be done by Shopify itself, our app offers several unique benefits like SEO and Readability analysis, Social media appearance control, automatic output of the right schema, canonicalization, and others.
Moreover, as SEO is more of a marathon rather than a sprint, it is quite difficult to get substantial results with only a few days of use. Constant optimization is required for the best possible results, and our app is always being updated to follow the standards (which change frequently) set by Google and other search engines. So though some things may appear simple or not needed for some stores, there is a lot going on "under the hood" and things that you can do to maximize the benefits of your top products/collections using our app.
In all cases, we would like to get to know more about the experience you had, see how we can help you further if needed, and provide additional clarifications to address your feedback and concerns. So our team will soon follow up via email.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
Not Happy with this app at all and the cost just doesnt justify anything. I already am familar with SEO and thought this might help improve but instead of helpding boost SEO, it rather deranked my site position on google. It has nothing but just a bunch of knowledge book regarding SEO- which are freely available but they make it a point to charge free content. Seriously this is not worth the cost and they should just get out of shopify and stick with wordpress, it does more harm than good.
Thank you for your feedback; we are always on the look-out to see where we can improve. We are sorry to hear that the experience with our app was not what you expected.
When using Yoast SEO and you notice that it has an impact on your ranking in an unexpected way, please know that support is ready to look at the situation with you. We are more than happy to have a look and see where we can help you.