Reviews (131)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for boosting website traffic and conversions with features like meta tag rewriting, structured data, and readability insights. It's user-friendly, ideal for SEO beginners, and integrates well with Shopify to improve blog and product visibility. The responsive customer support provides valuable guidance and educational resources, enhancing the overall user experience.
Refine
-
By rating
Very easy to use even for someone with no knowledge of SEO how to set it up or how it all works. Went from understanding nothing at all to high ranking right away with the help of Yoast!
Thank you for your kind review!
We are happy to know that our app helped you in an easy way and you achieved high ranking right away. Keep up the good work!
Should you have any questions, feel free to contact our support team.
Yoast SEO is a great app! It has really helped me to understand my site and how SEO works. The team are super friendly and very helpful. Yoast SEO is a 'must have' for any online store and we recommend it 100%.
Thanks Yoast,
Gifstery.
Thank you for the kind review and for taking the time to share it!
Our priority is customer satisfaction and great support, so we are thrilled to know that we met that mark!
Should you need help in the future, please feel free to reach out!
I've had the app installed for just over two weeks. Since installing the app, my traffic from Search has dropped 50%. The jury is still out, but this does not bode well. I also think the app leaves a tremendous number of things off the table. If I run a free site audit from another service, all kinds of fixable stuff appears that I would have no idea about if I was relying solely on the Yoast app. It seems that all this app really does is act like a kind of Grammarly for SEO, but it asserts itself (from a technical standpoint and a marketing standpoint) as the be-all-end-all SEO solution—and this is problematic because I'm guessing it doesn't exactly play nice with the other SEO apps you might need to actually have a complete SEO game. After committing to this app and spending a lot of hours on it, I'm finding it very dispiriting. And that's really the worst part.
Thank you for sharing your review, though we are sorry to hear about the results you are currently experiencing.
We would like to get to the bottom of this and see how we can help you reach better traffic and ranking results with our app. So we've sent an email to address directly the concerns you stated here and clarify our app's scope and functions.
We're looking forward to hearing from you and helping as best we can.
Be careful using this app. They will still charge you after the 14 day trail. I canceled my subscription and i was still billed 19.00 through shopify. And shopify is no help either.
UPDATE November 30, 2023: For anyone reading along, we would like to clarify that though, in this case, we assisted the merchant right away with their request and resolved the issue via email before this review was left, the review remained.
Thank you for sharing your feedback with us, though we're sorry to hear about your experience.
Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
, which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
As you uninstalled our app two days after the end of the free trial period, Shopify included a charge for it in their invoice, as it identified the app as still in use.
We understand this is simply a confusion related to the billing dates, so our team will soon reach out to you in order to clarify things and help you with this matter.
Lastly, we'd like to clarify that we did not respond earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.
NO BULKEDIT (available in wordpress for 4 times less price)- maybe only for new site. I installed Yoast after waiting a long time to be available also on shopify. Installing it on a production site i got panic as i saw myself without control of my seo work as everything was overwritten and there was no control possible. Having 8k+ products it was not a good experience. Comunication with support unfortunetly is not 24/7 because we are in different timezones so no immediate reply was possible.
Update 15-02-2023: For visibility purposes, besides our email, we would like to inform you that the Bulk edit feature has been available since July 2022 (along with a new Data migration feature both in beta), in case you missed this update and wish to use our app again.
With this feature, you will get all your individual products edited with our app in a list, and you can set focus keywords, titles & descriptions etc. using a CSV file.
If you have any questions, please feel free to reach out to our support team, and we'd be happy to help.
Update 25-02-2022: Thank you for your feedback. We are currently working on bulk edit for our Shopify app. Although we can not give you a specific release date, we are hard at work to make it happen!
Thank you for your vote of confidence by being one of our first customers on Shopify. We really appreciate that and apologize once again for the issues you ran into. Thanks to your feedback, we’ve updated our app and increased the availability of our support team.
We’re now responding faster than ever to support requests via email, and have added chat support. You can reach us via live chat through the ? in the bottom right of the Yoast SEO app from 2 PM until 10 PM CET (8 AM until 4 PM EST) on weekdays.
Hello, I uninstalled the application in my store but I still have a lot of code, how can I remove the code? Thank you.
Gracias excelente soporte.
Hi there, thank you for your question. We have a dedicated support team that can be reached 24/7 at support@yoast.com (and via live chat). Please do reach out to us with any additional questions or concerns, we are happy to help.
That being said, leftover code usually remains if the app is uninstalled without completing the right process, which requires first deactivation of the app to remove theme modifications and then deletion of the app. Or if another (usually SEO-related) app interfered with the process.
If you haven't already, please reference our page with Yoast SEO app uninstall instructions: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/
Here are next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then Remove the app again.
Once you've done this, the Yoast SEO code should be completely removed.
In case you have another SEO app installed, it would be best to remove that first before proceeding with the steps above, as other SEO apps may interfere with the proper uninstallation process of Yoast SEO.
If you face any difficulties with this process please reach out to us at: support@yoast.com. We are here to help.
Update: The company reached out to me to help remove any remaining pieces of code. They have VERY extensive customer support. They have been very helpful. If you have any questions or concerns reach out to them and they will help you.
"I tried to uninstall this app and it left code in my theme. Contacted support and they said I need to re load the app and click the uninstall code button. So I did that. Then still my Meta Titles and Meta Descriptions would not load. All my rankings dropped. I had to hire a fiver programer to remove the remaining Yoast code. Its a fine app until you try to uninstall. "
April 21 update: Thank you so much for your updated and kind review!
Merchant satisfaction is a top priority for us, so we're delighted to know that our team successfully helped you with the issue you experienced.
Thank you for your willingness to respond to our follow-ups and your cooperation towards the resolution of the matter.
If there is anything else we can help you with, feel free to contact us 🙌
April 4 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you have.
We understand how troublesome this must have been, and we are sorry you had to resort to a 3rd party for assistance, as our dev team would have been able to help you further without any additional cost, as one of the options offered in our initial response to your support request.
In all cases, we would like to get to the bottom of this, understand why this happened and see how we can further help. So we've sent an email to directly address your experience and collect additional details related to the matter.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
yoast ist auf jedenfall empfehlenswert, die app unterstützt auf recht einfache und effiziente weise das SEO. wir sind derzeit im aufbau des shops und haben leider noch sehr wenig verkäufe, desshalb kommt für mich diese investition nicht - oder nocht nicht - in frage.
Thank you so much for your review!
We are happy to know that our app helped you with your SEO efforts in a simple and efficient way. Keep up the great work!
If there is anything we can help you with, feel free to contact us 🙂
-------------------------------------------------------------------------------
Vielen Dank für Ihre Bewertung!
Wir freuen uns zu wissen, dass unsere App Ihnen bei Ihren SEO-Bemühungen auf einfache und effiziente Weise geholfen hat. Mach weiter so!
Wenn wir dir bei irgendetwas helfen können, kannst du dich gerne an uns wenden 🙂
The app displays that it is safe to uninstall, but please take that with a grain of salt. After going through the theme's files, active Yoast code was found in the following sections*, even after deleting the app:
- password.liquid
- main-product.liquid
- header.liquid
- theme.liquid
- main-article.liquid
- meta-tags.liquid
- yoast-seo.liquid
* the code may be in even more areas than the ones above; perhaps Yoast can indicate where exactly its code is installed so anyone can double-check
It's extremely difficult and time-consumingto remove code from website/theme after deleting the app, leading to massively damaged SEO.
The problem we found: even after deleting Yoast, the code stays in your Theme file, and in our case was still active – pointing at empty data. It seems this app (Yoast) overrides the default Shopify theme code/settings when installed, then does not leave when Yoast is uninstalled. Web crawlers etc. are left reading empty values, which was destroying SEO results/data for the site.
If you have deleted Yoast and found worsened SEO results, make sure that it is not still running in your Theme's code. Contacting Yoast takes up to 24 hours for each response.
Overall, the app works, but after having tried multiple SEO apps, Yoast was the only one that overrode the theme's code and didn't amend the code when uninstalled.
Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.
Based on the details of your review, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.
Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.
Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed.
Regarding our response times, our support team is always here to help, and though sometimes it may take a bit longer to respond, in most cases, our replies are sent within a few hours.
In all cases, we would like to see how we can help further on this matter, so our team will soon reach out via email.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
Je connaissais l'outil sur Wordpress, j'ai donc voulu l'essayer sur shopify mais quand je l'ai désinstallé tous mes changements ont été supprimés. 14 jours à travailler le SEO pour rien grâce à YOAST ! Finalement c'est payer et garder son boulot ou supprimer et tout perdre... J'ai donc cherché ailleurs.
Thank you for your feedback and for giving our app a spin. Putting in the effort and then losing your work sucks, we feel you.
Fortunately, part of your work is still there; the product descriptions you have optimized through Yoast SEO have been copied to Shopify and remain even after uninstalling the app.
That being said; we will take your feedback to heart to improve our communication.
---
Traduit par DeepL
Merci pour vos commentaires et pour avoir essayé notre application. Faire des efforts et perdre ensuite votre travail, ça craint, nous vous comprenons.
Heureusement, une partie de votre travail est toujours là ; les descriptions de produits que vous avez optimisées grâce à Yoast SEO ont été copiées sur Shopify et restent même après avoir désinstallé l'application.
Ceci étant dit, nous prendrons vos commentaires à cœur afin d'améliorer notre communication.