Overall rating
3.9
Counts per rating level
  • 77% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 17% of ratings are 1 stars
Edited September 26, 2023

Update: 9-26-2023: I appreciate you announcing that the issue that you never told your users about until we contacted you. It is a very important part of the SEO scoring process on your app. Your user can easily place too many keywords in a description which will effect our search engine results. I have lost trust because you should have notified your users in the app or by email when it first happened.

UPDATE 9-23-2023: Very disappointed in my response from support that one of the important components in this app are not working. Said it was a known bug with no ETA on a fix. I have a hard time thinking all of the calculations with keywords in my content may not off.

UPDATE: I will give it another try and see what we can accomplish with SEO between now and Christmas Shopping time.

I have used this app for nearly 7 months ago and it was easy to use and I trusted it would help. If anything we have lost rankings more than.

Coastal Gifts Inc
United States
9 months using the app
Yoast replied March 8, 2023

UPDATE (October 1st, 2023): Thank you for your update. Indeed, the analysis score is an important part of our app; however, it only provides suggestions based on general SEO and readability principles. As aforementioned, the analysis doesn't affect your SEO, but it's a beneficial tool that can help you improve your content. So it is more of a guideline rather than a strict rule. Most importantly, you write your content in a way that reads nicely to your visitors.

If you are seeing warnings on your pages or posts that you cannot resolve (even due to a technical issue), there are many situations where you'd want to ignore them and use your best judgment.

We have a very interesting article called "The temptation of the green bullet" where we explain more about the scores in our analysis: https://yoast.com/want-green-bullet-wp-seo/

We appreciate your thoughts and understand your perspective on the matter. We will take your feedback into consideration as we continually work on improving our products and processes to match our customers' needs and expectations.

UPDATE (September 26th, 2023): Besides the notification message sent directly to your email address, for visibility purposes, we'd like to share here as well that our team just deployed a new version of our app that addresses the recent "keyphrase in the introduction" issue you experienced.

Thank you for your patience and understanding on this matter, and apologies for the inconvenience and confusion caused.

UPDATE (September 25th, 2023): Thank you for your feedback, though we are sorry to hear that the experience with our app was not what you expected.

Indeed, the issue with the "keyphrase in introduction", is something recent, and providing a fix is a top priority for us. This is expected to be released in the coming days, as mentioned in our follow-up email reply sent yesterday to address your concern.

We understand though technically, this does not have a negative impact on your SEO, it can be confusing and time-consuming when you are doing keyword calculations and optimizations, and we apologize for that.

We'd like to thank you for sharing your concern and your patience on the matter. Rest assured, our team will provide a solution as soon as possible.

Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.

UPDATE (June 26th, 2023): We are happy to know that you are willing to use our app again to help you with your SEO efforts! We hope we will live up to your expectations.

If you need any assistance, please feel free to contact our support team; we'd be happy to help!

March 2023 reply:
Thank you for sharing your review, though we are sorry to hear about the loss of rankings. We would like to help you with this, though with the Yoast SEO app uninstalled we are limited in what we can do. The next best step for you is to send us details, like the other apps it was conflicting with and SEO work it was hiding, at support@yoast.com. Please note that theme modifications made by the app when it is installed are lightweight and, if anything, should help with rankings by adding meta tags and schema. We're looking forward to hearing from you and helping as best we can.

March 20, 2022

Not Happy with this app at all and the cost just doesnt justify anything. I already am familar with SEO and thought this might help improve but instead of helpding boost SEO, it rather deranked my site position on google. It has nothing but just a bunch of knowledge book regarding SEO- which are freely available but they make it a point to charge free content. Seriously this is not worth the cost and they should just get out of shopify and stick with wordpress, it does more harm than good.

Druksell.com
Switzerland
About 2 months using the app
Yoast replied March 20, 2022

Thank you for your feedback; we are always on the look-out to see where we can improve. We are sorry to hear that the experience with our app was not what you expected.
When using Yoast SEO and you notice that it has an impact on your ranking in an unexpected way, please know that support is ready to look at the situation with you. We are more than happy to have a look and see where we can help you.

February 25, 2022

Je connaissais l'outil sur Wordpress, j'ai donc voulu l'essayer sur shopify mais quand je l'ai désinstallé tous mes changements ont été supprimés. 14 jours à travailler le SEO pour rien grâce à YOAST ! Finalement c'est payer et garder son boulot ou supprimer et tout perdre... J'ai donc cherché ailleurs.

Avent Bébé | Cadeau de grossesse original
France
13 days using the app
Yoast replied February 25, 2022

Thank you for your feedback and for giving our app a spin. Putting in the effort and then losing your work sucks, we feel you.

Fortunately, part of your work is still there; the product descriptions you have optimized through Yoast SEO have been copied to Shopify and remain even after uninstalling the app.

That being said; we will take your feedback to heart to improve our communication.

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Traduit par DeepL
Merci pour vos commentaires et pour avoir essayé notre application. Faire des efforts et perdre ensuite votre travail, ça craint, nous vous comprenons.

Heureusement, une partie de votre travail est toujours là ; les descriptions de produits que vous avez optimisées grâce à Yoast SEO ont été copiées sur Shopify et restent même après avoir désinstallé l'application.

Ceci étant dit, nous prendrons vos commentaires à cœur afin d'améliorer notre communication.

Edited March 4, 2022

TOAST! That's what this app should be called — because that's what it will do to your site — turn it into TOAST. After loading this bug filled destructive app to our site we started getting ERROR messages from Google (which never happened before). This poorly constructed app wrecked our SEO Schema. But wait it gets worse... Look under the hood. The Yoast app fills your site with asset after asset — which will slow your site down. To remove Yoast, you will need to surgically remove multiple assets from your site code to restore your site to a pre-Yoast condition. Avoid this app at all costs if you care about your SEO and/or your website. This app is NOT ready to be released on Shopify. RESPONSE TO THE DEVELOPER'S REPLY BELOW: Thank you for reaching out. Sadly though, this is a case of a company trying to varnish over a flawed product. This app is terrible / from the way it handles meta description editing, to the way it messes up SEO schema, to the glut of code rubbish it injects into the site... This app is simply not a stable or suitable product for Shopify sites. And based on the ratio of low ratings on the Shopify App store, I'm obviously not the only one who feels this way.

ExcellentSupply.com
United States
3 days using the app
Yoast replied March 3, 2022

Thank you for reaching out and your feedback. We are sorry to read that you are having this experience. In our latest release, we have changed the way theme modifications are being handled after an uninstall as we were aware of these causing problems for some of our customers.

Currently, when uninstalling our app, theme modifications will be disabled. Since not all of the code will be removed, there are instructions on how to clean up after an uninstall (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/). In this case; since you are still in the trial period, if you install the app you can press the 'deactivate Yoast SEO' found in 'settings' to help to disable the theme modifications for you.

About the errors you are experiencing, we will reach out to you by mail to help us clarify what you are experiencing and see if we are able to help you out.

March 27, 2023

frenchement nul juste une escroquerie car le seo a etait essayer sur un autre site et le resultat n ai pas dutout ca

Le cadeau pas cher
France
1 day using the app
Yoast replied March 28, 2023

Merci de nous avoir fait part de votre avis, nous sommes désolés d'apprendre votre désagréable expérience de ce produit.

Les produits Yoast SEO sont traduits en plus de 20 langues et reçoivent la confiance de millions d'utilisateurs sur différentes plateformes, c'est pourquoi nous ne comprenons pas ce qui a pu se passer exactement dans votre cas, ni quels sont les éléments qui ont occasionné cette mauvaise expérience.

Nous aimerions en savoir plus à ce propos et trouver comment résoudre la situation et vous aider en la matière. Pour cela, notre équipe prendra contact avec vous très bientôt pour en discuter de façon plus directe.

Nous sommes tout disposés à vous écouter et vous aider du mieux que nous puissions.

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Thank you for submitting your feedback, though we are sorry to read about your experience.

Yoast SEO products support more than 20 languages and are trusted by millions of users across different platforms, so we are unsure what exactly happened in your case and what the results were that caused this experience for you.

We would like to know more about this and see how we can clarify and help with this matter. Therefore our team will reach out to you soon in order to discuss this in a more direct way.

We're looking forward to hearing from you and helping as best we can.

January 25, 2022

A much awaited app that - sadly - overwrites ALL your manual SEO work automatically without leaving you any manual control. You can't leverage your hand-written efforts (title/metadescription), because the app override everything with its structure. You don't even get questions on what to overwrite and when, it just "handles" it. Probably good if you have no manual SEO efforts, but pointless if you want to automate some and have a hands on approach on some. The other benefits of the app was not tested (schema etc) simply because the app was deleted instantly when realizing there are no manual control (or even a warning the automation overwrite everything). Only upside is that you can revert all automation with a button and luckily, get your manual work back.

Bad.no
Norway
34 minutes using the app
Yoast replied January 26, 2022

Update 27th January, 2022: we just released a fix that should no longer overwrite your already set SEO titles and descriptions. We're also looking into improving the first installation (welcome wizard), giving you more information and control over what our app can do.

Original response: I'm sorry to hear about your experience with our app, that shouldn't have happened. We really appreciate you took the time to share your experience with us! I've forwarded the feedback you gave and our team is already investigating ways how we can improve the app!

Valuable information to note: By removing our snippet templates (Apps -> Yoast SEO -> Settings -> Content Settings -> Products) you can get your old titles and descriptions back for now. Plus our support team is ready to help out as well!

February 9, 2022

When an app is uninstalled it should revert the site back to its original state without any effort by the user. We have now spent a few hours cleaning up the mess that was left. Modified files are left for you in their modified state. The backed up files are there, however you will have to spend plenty of time reverting the original file back to its original state.

Weldental®
United States
30 minutes using the app
Yoast replied February 9, 2022

We're sorry to hear about your experience and we understand how unnecessarily time-consuming this has been for you. We thank you for sharing your feedback with us and know how important it is to get everything back the way it was. We're going to look into ways of improving this.

For others reading along, we have a button in our app that automatically removes all theme modifications (see https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/). If you've already deleted our app, there are also manual instructions on how to remove them. Sadly, this is not something we can automatically do after deleting our app but we're looking into improving this as best we can.