Reviews (133)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting website traffic and conversions with features like meta tag rewriting, structured data, and readability insights. It's user-friendly, ideal for SEO beginners, and integrates well with Shopify to improve blog and product visibility. The responsive customer support provides valuable guidance and educational resources, enhancing the overall user experience.

January 16, 2024

Had an amazing call with Sid. Very knowledgeable and generous with information shared. Thank you Sid,

get dopa
United Kingdom
3 months using the app
Yoast replied January 18, 2024

Thank you for your kind review!

Our priority is customer satisfaction and great support, so we are thrilled that we met that mark! We will also make sure to forward your feedback to Sid.

Should you need help in the future, please feel invited to reach out!

May 28, 2024

This app made my SEO worse, halved my traffic during the trial period, I deleted it before the trial period ended and still got charged, worst app I've ever come across

KEY GENUINE
United Kingdom
15 days using the app
Yoast replied May 30, 2024

Update June 6: we are adding this update in an attempt to notify you of our follow-ups, through the Shopify review system and for visibility purposes, as we have not received an email reply from you.

If you do see this update, please respond to any of our emails so we can help you the soonest possible with your store.

May 30 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had.

It seems that you left your review before you reached out to our team for support, so we sent an additional email to address your concerns and clarify the points you mentioned here.

In addition, for anyone reading along, we'd like to clarify that the charging matter specifically, was caused due to a technicality of Shopify's billing system https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps (billing cycles in Shopify initiate even if one minute has passed after the exact end time of the trial period) and it has been resolved by our team after communication with the merchant.

Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.

April 30, 2024

Great

Pagnian Advanced Simulation
Australia
3 months using the app
Yoast replied May 2, 2024

Thank you for your rating!

June 6, 2024

משלוח מהיר ומוצרים איכותיים

REShake Juicer
Israel
4 months using the app
Yoast replied June 9, 2024

Thank you for your rating!

תודה על הדירוג שלך!

March 28, 2024

Doesn't handle sitemap. Also left a ton of code on my site. I need it removed but can't get a hold of anyone.

Humanimal Organ Supplements
United States
24 minutes using the app
Yoast replied March 31, 2024

April 7 update: Despite our efforts to communicate so far via email with you in order to assist you with the matter, we have not yet received a response. So, we are adding this update as a last attempt to be notified through the Shopify review system.

If you do see this update, please respond to our email so we can help you the soonest possible. Our support team remains at your disposal and would be happy to help.

April 4 update: Despite our efforts to communicate so far via email with you in order to assist you with the matter, we have not yet received a response. So, we are adding this update in an attempt to notify you through the Shopify review system.

If you do see this update, kindly respond to our email, and our team will be happy to help you the soonest possible.

March 31 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you have. We understand how troublesome this must have been, so please allow us to address your points and concerns.

First of all, indeed, our app does not generate a different sitemap, but there are options that can affect its content to a certain extent (for example, by not indexing certain pages). We have a feature request related to sitemap handling, so we'd like to thank you for your suggestion.

Regarding the leftover code, this usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.

Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.

Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.

Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed (from the beacon within our app or by sending us an email at support@yoast.com).

As we could not locate a support ticket related to your Shopify account's email address, our team will soon reach out via email to see how we can help further on this matter, if you still need assistance.

Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.

January 8, 2024

You can ask Yoast any questions about SEO, it’s a great experience. The response is timely, professional, and friendly to newbies.

Ygwigs
United States
Almost 2 years using the app
Yoast replied January 11, 2024

Thank you so much for your kind review!

Merchant satisfaction is a top priority for us, so we are delighted to know you are having a great experience whenever you contact our support team.

If there is anything else we can help you with, feel free to contact us 🙌

September 20, 2022

This is the app to get for SEO improvement. Many other apps have some additional features but cant compare on the things that matters. I do most of my edits in Shopify but use Yoast to control the outcome. Amazing chat support that delivers above and beyond for advice on SEO strategy. Thanks, Sid!

Paninisport.no
Norway
Almost 2 years using the app
Yoast replied September 20, 2022

Thank you for your kind words and review!

We appreciate your feedback on the app, and we're happy to hear you are having a great experience with it and our support team 😊

Feel free to reach out if there is anything else we can help you with!

November 9, 2022

The app is amazing and easy to use. The tech support is second to none. They go out of their way to answer all your questions superbly.

Xialla
Canada
Almost 2 years using the app
Yoast replied November 9, 2022

Thank you for sharing your feedback regarding your experience with our SEO app and tech support, we very much appreciate it!

As always, you are welcome to reach out to us with any more questions. We are happy to help. 😊

February 20, 2023

Highly impressed by the performance and results of Yoast SEO Premium for WordPress; we were excited to add Yoast for Shopify too. It works, as we expected, like a charm. Have to commend the Yoast support team, specifically Sid, who was ready at hand with superb advice even over weekends both before and during the installation, guiding us with detailed explanations and screenshots. When we needed a theme code inspection and change, the development team delivered a highly impressive lightning-fast solution on top. All in all, we’re extremely satisfied with Yoast on both platforms. It's easy to use, with a lot of SEO benefits. As another review stated, Yoast support will not leave you until you are fully satisfied.

DirDirect
United Kingdom
Almost 2 years using the app
Yoast replied February 20, 2023

Thank you so much for your detailed review and for supporting our products on both platforms!

Our priority is merchant satisfaction both on app and support level, so we are thrilled to know that we met that mark.

Should you have any other questions feel free to contact us! We'd be happy to help 🙂

June 15, 2022

Yoast has been a huge help in understanding SEO and improving my Google rankings. Not many companies offer free video chats and support to help you improve so it's very much appreciated!

Always in my Heart
Australia
Over 1 year using the app
Yoast replied June 15, 2022

Thank you for your kind review and for taking the time to share your experience with our support team!

We are happy to know that we could help you with your SEO efforts.

Should you need additional help in the future, please feel free to reach out!