Reviews (28)

Overall rating
4.1
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
August 2, 2022

The most fantastic support, Very easy to use and understand for customers!
The button is also customizable which helps with various themes and matching other buttons on the site. Highly reccomended

pupithis
Australia
9 months using the app
August 8, 2022

Lots of new payment methods are out there. I am only using major ones but YouPay idea is new and different, actually, it is a brilliant idea, love it. Also, YouPay team helped us with setting up and the app works perfectly.

OtherWorld Fashion
Australia
9 months using the app
YouPay replied August 15, 2022

Thanks for the review! We're proud of our customer service.

June 28, 2022

Amazing support & customer service! App was easy to install with help from the team at YOUPAY - love the idea for customers to pay it forward and purchase carts for others! If you are a business owner and considering YOUPAY you have nothing to loose and everything to gain! You won’t regret it! Thank you to everyone at YOUPAY for all your support and help and I can’t wait to see you guys grow bigger and bigger - Courtney MINI fashionista

MiniFashionistaShop
Australia
7 months using the app
June 29, 2022

Highly recommend YouPay for your business and even as a customer! The support you receive from the team at YouPay is exceptional. It's easy to use, easy to install and the fact they have experts to help integrate the app and it's features onto your website is fantastic! Takes the stress away if you're not too tech savvy. All round 10/10!

Sol Enchanted
Australia
6 months using the app
Edited July 11, 2022

The app is brilliant and easy to use. I did run into some difficulty with integration which was due to the theme I use. However, Luke and team were more than helpful and got everything running smoothly. After a few interactions with YouPay via email, I can say that they are always quick to respond and willing to help or give information. I highly recommend YouPay.

Juniper Moon
Australia
5 months using the app
November 20, 2024

Something went wrong with my integration and have been trying to get it fixed for 6 weeks, have been totally ghosted for the last 5 weeks, no replies to 4 follow up emails, makes me question if I want to use a service provider with service like this anyway, shame because its a great idea and could work well for my niche and many other clients I work with

Nomadique Co
Australia
Edited July 7, 2022

The integration support and presentation is amazing. The process was smooth. Luke was quick in assisting with any help needed and within hours being live with Youpay people found my store and started making carts. I have had access to my target audience and gained following on my socials and even some new friends. Highly reccomend. Thankyou so much from Brewtal MagicK Gifts

Brewtal MagicK Gifts
Australia
5 months using the app
July 7, 2022

5 star doesn't cut it, I'd say 10/10. From integration to the support, even the payments and the way the merchant can see the payer and the person they've paid for. I honestly feel that YouPay is one of the best options for merchants and customers alike. There's no BNPL traps to have to sign up to if people don't want to and it's allowing people to pay it forward with all the different social media groups that have been formed. Honestly, I would recommend YouPay to any business or customer.

The Quacking Cauldron
Australia
4 months using the app
June 3, 2022

Excellent support and service and immediate solution Well done team it is extraordinary effort to respond everyone that much quick

Queen&Collection
Australia
3 months using the app
July 6, 2022

The customer service and support team were amazing. Integration was simple and clear but any issues were instantly resolved with their extremely prompt and helpful assistance.

Tangled Hair Extensions
Australia
3 months using the app