Yoyo Returns

Yoyo Returns

Pricing
From $19/month. Free trial available.
Rating
0.0 (0 Reviews)
Developer
Yoyo Returns

Featured images gallery

  • Customer returns portal with order lookup and outcome choice
  • Exchange flow with variant picker and price difference
  • Merchant returns console with native Shopify returns
  • Customer returns portal with order lookup and outcome choice
  • Exchange flow with variant picker and price difference
  • Merchant returns console with native Shopify returns
  • Paid & free retention offers through the returns flow
  • AI powered product insights & profitability metrics
  • Mobile Order Lookup
  • Store credit, refunds and exchanges
  • Full catalogue mobile exchanges
  • Exchange recommendations

Give customers self-serve returns and exchanges. Credit offers turn refunds into repeat sales

Yoyo Returns gives customers a branded self-serve portal for refunds, exchanges, and store credit. Bonus credit offers turn refund requests into exchanges. Every request becomes a native Shopify return on the original order, so your data stays clean. Yoyo creates tracked carrier labels, collects the difference on exchanges, issues credit as Shopify gift cards, and processes refunds. AI triage can auto-approve returns that fit your policy. Localized for the Nordics and UAE, including Arabic.

Yoyo Returns gives customers a branded self-serve portal for refunds, exchanges, and store credit. Bonus credit offers turn refund requests into exchanges. Every request becomes a native Shopify return on the original order, so your data stays clean. Yoyo creates tracked carrier labels, collects the difference on exchanges, issues credit as Shopify gift cards, and processes refunds. AI triage can auto-approve returns that fit your policy. Localized for the Nordics and UAE, including Arabic. more
  • Branded self-service portal for returns, exchanges, and store credit
  • Every request becomes a native Shopify return or exchange on the order
  • Carrier return labels and tracking with PostNord, Bring, Quiqup, Sendcloud
  • AI triage auto-approves easy returns against your rules; you handle the rest
  • Bonus credit offers by customer segment turn refunds into exchanges

Languages

English

Works with

Categories

Return options

Return management

Pricing

Choose the plan that best fits your business.

Launch

$19 / month

Shipping labels passed through at carrier rates (no markup); $0.50 per return beyond the 20 included each month.

Features

  • Branded returns & exchanges portal
  • Carrier return labels & tracking
  • Automated customer email updates
  • Return rules & policy windows
  • 20 returns a month included

14-day free trial

Starter

$49 / month

Shipping labels passed through at carrier rates (no markup); $0.40 per return beyond the 5,000 included per year.

Features

  • Everything in Launch
  • AI return reason categorisation
  • 5,000 returns a year included

14-day free trial

Growth

$99 / month

Shipping labels passed through at carrier rates (no markup); $0.40 per return beyond the 5,000 included per year.

Features

  • Everything in Starter
  • Exchange-first flow with upsells
  • Customer order editing pre-dispatch
  • AI smart-approve & rule evaluation
  • Store credit as Shopify gift cards
  • Klaviyo integration
  • Analytics & AI insights
  • AI policy wizard

14-day free trial

Pro

$199 / month

Shipping labels passed through at carrier rates (no markup); $0.40 per return beyond the 5,000 included per year.

Features

  • Everything in Growth
  • AI damage photo analysis
  • WhatsApp return notifications
  • AI carrier scoring & routing
  • Priority support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

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Support

App support provided by Yoyo Returns.

Resources

Developer

Yoyo Returns

1 Mark Square, London EC2A 4EG, London, ENG, EC2A 4EG, GB

Launched

September 7, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, store credit, Online Store, Shopify admin

  • View customers

    Customer data

  • Edit products

    Products, collections

  • Edit orders

    Order fulfillments, assigned fulfillment, draft orders, merchant managed fulfillment, order edits, all order history for the last 60 days, returns, third-party fulfillment

  • Edit discounts

    Discount codes and promotions

  • Edit store credit

    Store credit account transactions

  • Edit Online Store

    Theme, Online Store pages

  • Edit Shopify admin

    Files, legal policies

  • Edit other data

    Locations, Online Store navigation

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