Meta Pixels & Facebook Pixels

Meta Pixels & Facebook Pixels

Reviews (145)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing ad performance through advanced tracking and targeting, especially for Facebook campaigns. It features a user-friendly interface, supports multiple pixel tracking and Conversion API, and is compatible with platforms like TikTok and Facebook. The customer support team is responsive and knowledgeable, helping quickly with technical issues and setups. Merchants appreciate the improved event tracking and data accuracy, leading to better advertising results.

June 11, 2022

I have seen a noticeable improvement in my campaigns. Their support is good, all the time they are aware that everything works well. Thank you

Tiendica
Peru
27 days using the app
October 23, 2021

Great Support of True Facebook pixel and conversion API experts. Great App for Pixel and CAPI, Support staff is superbly cooperative if you face any issues.

TheHappier.in
India
25 days using the app
ORICHI replied October 23, 2021

Thank you so much. We're thankful for an amazing customer like you.

January 15, 2023

Great customer support!
Tanmany helped me setup the app, Conversion Api, and answered all my other questions!
Highly recommended

CQC LA
United States
22 days using the app
August 3, 2021

Amazing app. Amazing customer service! Tried to get facebook support to help me and nothing was solved, so I added this app and it finally worked!

prettyboxy
Australia
22 days using the app
Edited December 9, 2022

Very very good app! Interesting how easy is it to apply pixel to the page! I just wondering if it's possible to get even the "initiate purchase", would be perfect. They helped me a lot with supporting, I suggest to install it!

Police Shop
Italy
22 days using the app
July 15, 2021

Just wanted a fast app to enable adding a facebook pixel for simple browser tracking. This app solved my problem

Kassini Store
Brazil
20 days using the app
ORICHI replied July 15, 2021

Wow thanks so much for the kind words! it was my pleasure helping you today. :)

Edited October 31, 2021

I installed this app but did not work at first but Linco from the support helped my via anydesk connection. I hope the team will offer more to improve our store conversions.

SukiShopper™
Philippines
16 days using the app
September 3, 2021

Great app, does what it says it does. Support is great too! Was easily able to setup pixel with Conversion API, and confirmed it is working.

ClearMind
Australia
16 days using the app
October 28, 2022

The app is full of bug, the events are missing a lot in the ads manager... Time to update the servers or something else because your data is very bad compared to competitors.

Nacrelo
Bulgaria
About 1 year using the app
ORICHI replied October 28, 2022

Thank you very much for leaving us this feedback.
I want to extend my sincerest apologies for the negative experience that you had with our customer service. I'm VERY sorry about this, it is not at all what we aim for.

We would like to schedule a live call with you so that we can look at the issue and resolve it right away. Can you please check your email and schedule a call at your convenience?

I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.

Regards,
Peter

February 9, 2023

It's been 3 days and the app is not working, and no way to contact the dev.
I'm removing it from my 5 stores!

CanvasPulse
Morocco
11 months using the app
ORICHI replied February 10, 2023

Hi CanvasPulse store admin,

We apologize for the inconvenience you have faced with the app not working. We were not aware of this issue as we did not receive an email or message from you regarding this matter.

Could you please provide us with more details about the issue and your contact information so that we can look into it and resolve it as soon as possible? We want to ensure that our app meets your expectations and provides you with the best experience possible.

We understand the frustration of having an app not working, and We are committed to finding a solution for you. We would be happy to assist in any way we can and to ensure that our app is up and running smoothly again.

Thank you for bringing this to our attention. We look forward to hearing back from you and resolving this issue.

Best regards,
Alex