Zappy ‑ AI Support & Orders

Zappy ‑ AI Support & Orders

Pricing
Free plan available
Rating
5.0 (1)
Developer
The Web Cafe

An AI chat assistant that answers questions, tracks orders, and recommends products —in any language

Your customers ask the same things all day: "Where's my order?", "What's your return policy?", "Do you have this in my size?" Zappy answers them instantly on your storefront, so your inbox stays quiet and shoppers get help the moment they need it. It even suggests products from your catalog to turn questions into sales — and when a shopper needs a human, it hands off to WhatsApp. Zappy replies in your customer's own language, automatically.

Your customers ask the same things all day: "Where's my order?", "What's your return policy?", "Do you have this in my size?" Zappy answers them instantly on your storefront, so your inbox stays quiet and shoppers get help the moment they need it. It even suggests products from your catalog to turn questions into sales — and when a shopper needs a human, it hands off to WhatsApp. Zappy replies in your customer's own language, automatically. more
  • Stop answering the same questions Zappy auto-answers
  • Turn conversations into sales Shoppers describe what they want
  • Help every customer, in any language Zappy detects and replies

Languages

English and Hindi

Works with

  • Shopify Admin

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 100 answers/mo
  • Order tracking
  • 20 Q&As , Returns
  • 5 recommendations/mo
  • All Language

Starter

$9 / month

Features

  • 1,000 answers/mo
  • WhatsApp handoff
  • 50 saved Q&As
  • 100 recommendations/mo
  • All languages
  • Damage Photos

Pro

$19 / month

Features

  • Unlimited answers
  • Unlimited recommendations
  • Unlimited Q&As
  • WhatsApp handoff
  • All languages
  • Remove branding
  • Email Inbox

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 5, 2026

Zappy is a helpful AI support app that answer customer question instantly and make order tracking easier the MULTILINGUAL support and product recommendations are specially useful for improving customer experience

viraabya
India
12 days using the app

Support

App support provided by The Web Cafe.

Developer

The Web Cafe

Mumbai, MH, IN

Launched

August 13, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

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