Zappy ‑ AI Support & Orders
- Pricing
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Free plan available. Free trial available.
- Rating
- 5.0 (3)
- Developer
- The Web Cafe
Featured images gallery
An AI chat assistant that answers questions, tracks orders, and recommends products —in any language
Your customers ask the same things all day: "Where's my order?", "What's your return policy?", "Do you have this in my size?" Zappy answers them instantly on your storefront, so your inbox stays quiet and shoppers get help the moment they need it. It even suggests products from your catalog to turn questions into sales — and when a shopper needs a human, it hands off to WhatsApp. Zappy replies in your customer's own language, automatically.
- Stop answering the same questions Zappy auto-answers
- Turn conversations into sales Shoppers describe what they want
- Help every customer, in any language Zappy detects and replies
Languages
English and Hindi
Categories
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 ans/mo-questi,orders,recommendations
- Up to 20 product recommendations
- 20 Saved Q&As
- Replies in your customer's language
- Order tracking, returns & cancellations
Starter
$9 / month
Features
- 1,000 answers/mo
- Up to 200 product recommendations
- Unlimited saved Q&As
- WhatsApp handoff
- Damage photos with AI review
- Everything in Free
3-day free trial
Pro
$19 / month
Features
- Unlimited answers & recommendations
- Unlimited saved Q&As
- Email inbox with AI drafts
- Remove Zappy branding
- Everything in Starter
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Zappy is a helpful AI support app that answer customer question instantly and make order tracking easier the MULTILINGUAL support and product recommendations are specially useful for improving customer experience
Been using Zappy for customer support and so far it’s been a good experience. It’s especially helpful for order-related questions and saves quite a bit of manual work.
By far the first app that helps with customer questions with multiple answers. it helps build trust & credibility. Must try for all brands using shopify
Support
App support provided by The Web Cafe.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days
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