Live Chat by Combidesk

Live Chat by Combidesk

$8/month. 14-day free trial.
Rating (4.5)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

October 8, 2015

Languages

English

Integrates with

Zendesk Chat, Zopim

This app is chat software for your webshop with which your customers can ask you questions.

This app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb, and has to potential to boost your conversion rate. Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with this Chat App.

This app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb, and has to potential to boost your conversion rate. Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with this Chat App. more
  • Automatic installation of the chat module in your Shopify webshop.
  • During the chat automatic completion of customer information in the chat module.
  • Current products in the shopping basket are shown in the chat dashboard.
  • Fixed price. No further usage costs.

Pricing

14-day free trial

Standard

$8/month

Standard

$8/month

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

57 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
November 16, 2020

I've been using this app since 2017, it has had loads of issues but Combidesk have always dealt with each issue in a timely manner. However, Combidesk has been owned & operated by Zendesk & ZopIM... :( Since then I've been having nothing but issue after issue, this morning I couldn't even login to my admin. The chat box is not appearing via my laptop but is appearing on my phone.
Tried to contact support but to no avail. Found Re:amaze and have installed that instead!
It costs a little extra but in the long run is worth it! More functionality & great customer support.

Anita Grant
United Kingdom
Time spent using app: About 3 years
Combidesk replied November 16, 2020

Hi Anita, too bad the installation flawed. I'm happy to help with the issue. Saw you found another app. Sorry you had to write this review 😏
Have a great day! Best, Tim - Combidesk

June 8, 2019

I used this app hoping to get conversions. It worked!!! Answering simple questions while customers are shopping helps make the conversion.

GO-KOT
United States
Time spent using app: 8 months
February 20, 2019

Great app works very well :) and good value! you can see it in action here: www.completeunityyoga.com

Complete Unity Yoga
United Kingdom
Time spent using app: Over 1 year

About this app

Launched

October 8, 2015

Languages

English

Integrates with

Zendesk Chat, Zopim

Built by Combidesk

About Combidesk

4.2 average rating

7 years building apps for the Shopify App Store

Support

Send a message

support@combidesk.com

More apps like this

4.7 out of 5 stars 1612 total reviews Free plan available
Live Chat boosted with Chatbots for the best customer support
4.3 out of 5 stars 558 total reviews 7-day free trial
Happier customers. Easier workflows. Faster revenue growth.
4.6 out of 5 stars 217 total reviews 14-day free trial
Drive sales via customer support ticketing, chat, bots & FAQ