Live Chat by Combidesk

Live Chat by Combidesk

$8/month. 14-day free trial.
Rating (4.5)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

October 8, 2015

Languages

English

Works with

Zendesk Chat, Zopim

This app is chat software for your webshop with which your customers can ask you questions.

This app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb, and has to potential to boost your conversion rate. Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with this Chat App.

This app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb, and has to potential to boost your conversion rate. Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with this Chat App. more
  • Automatic installation of the chat module in your Shopify webshop.
  • During the chat automatic completion of customer information in the chat module.
  • Current products in the shopping basket are shown in the chat dashboard.

Pricing

14-day free trial

Standard

$8/month

Standard

$8/month

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

57 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
January 17, 2018

I absolutely love this app for my shopify store. I love being able to see my customers navigate my store in real time, so even if they don't buy or become a abandoned cart I'm able to see what they were looking at. This app makes speaking to my customers so convenient. I've had this app since I first opened my shopify store and I don't plan on getting rid of it ever. I also love the fact that it shows me if my customers are on desktop or mobile and it also shows me what operating system they are using.

Neugentssole
United States
Almost 5 years using the app
April 20, 2017

Seen instant conversion and upsell lift from this great chat platform. Easy to use; integrates perfectly on desktop and mobile. Fantastic investment. Thank you!

Dslabs 2
United States
About 6 years using the app
March 18, 2018

This app has worked well so far. I never realized how many B2B customers would use chat, but we've already had several sales come from initial contact on the chat app! 5 stars!

Ats Machine Safety Solutions
United States
About 4 years using the app
March 16, 2018

I have had Live Chat by Combidesk for a few months now. It was super easy to integrate into my Shopify store. Monthly cost is very attractive as compared to other providers. I love that I can see detailed activity of consumers on my website. Highly recommend this app!

Licha Diamonds
United States
Over 3 years using the app
November 21, 2017

We joined 2 months ago and Zendesk has been fantastic! Very useful for customers and it reduces the number of phone calls. Also increased sales! I would highly recommend this App.

James Roofing
United Kingdom
Over 3 years using the app

About this app

Launched

October 8, 2015

Languages

English

Works with

Zendesk Chat, Zopim

Built by Combidesk

About Combidesk

3.9 average rating

8 years building apps for the Shopify App Store

Support

Send a message

support@combidesk.com

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