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Zendesk Chat (formerly Zopim Live Chat) by Combidesk

Zendesk Chat (formerly Zopim Live Chat) by Combidesk

Developed by Combidesk

20 reviews
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Price: $5.00 / month Free Trial: 14 days More info
  • Automatic installation of the chat module in your Shopify webshop
  • Current products in the shopping basket are shown in Zendesk Chat dashboard
  • Installation takes only a few seconds

Please note: This app is in addition to a Zendesk Chat account.

Zendesk Chat (formerly Zopim) is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb and has to potential to boost your conversion rate.


 


Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with Zendesk Chat


Let your webshop talk!


Zendesk Chat increases your customer engagement by allowing them to chat to you. Zendesk Chat is very appropriate for improving your customer interaction, it increases the time they spend in your webshop and increases your conversion rate.


 


Why use the Zendesk Chat app?


 The app provided added value for new and existing customers that have installed Zendesk Chat app manually in their Shopify webshop. These are the additional dimensions of this app:


  



  • Automatic installation of the chat module in your Shopify webshop.

  • During the chat automatic completion of customer information in the Zendesk Chat module. This provides a low barrier of entry for starting a chat conversation. 

  • Current products in the shopping basket are shown in the Zendesk Chat dashboard (under ‘user info’). This way you can provide an even more personalized service and increase your conversion.

  • Know exactly who visited your site. Live monitoring of visitors while they show, get to know where they came from, page history, current URL, returning visitors, etc…

  • Adjust the chat-widget to your own style

  • Access to a user-friendly dashboard with saved chat history, message templates, visitor priority, Q&A and a smart responder. This app integrates Shopify data in the Zendesk Chat dashboard.

  • Choose to answer your visitors from your smartphone or dashboard.

  • Installation takes only a few seconds.


 


How much does the Zendesk Chat app cost?


For the Zendesk Chat integration for Shopify you only pay $ 5,00 per month. For this money we will provide a seamless and real-time integration of your Shopify webshop with your Zendesk Chat account. This app is in addition to a Zendesk Chat account.


 


External prices of Zendesk Chat (more information on the Zendesk website):



  • LITE: free

  • BASIC: $11.20

  • ADVANCED: $20.00


 


Video's


Zendesk Chat tour


Installation manual


 


Remarks


We love feedback! Wishes? Make them here.


 


Questions?


For questions and support on the Zendesk Chat connector you can contact Combidesk via support@combidesk.com


 


Terms of Use


By installing the connector you automaticaly agree with the terms of use prepared by Combidesk. Combidesk is not owned by, is not licensed by nor is a subsidiary of Zendesk Chat.


 


About Combidesk


Combidesk develops easy to use and time saving connectors for Shopify. Our connectors are installed in a matter of minutes. We build app very quickly so if there is a specific connector you would like tell us about it here.


 


This Zendesk Chat connector is powered by Combidesk

, 280 Madison Avenue, NY 10016, Unites States.

Zendesk Chat (formerly Zopim Live Chat) by Combidesk reviews

20 reviews
  1. 5 stars (15 reviews)
  2. 4 stars (1 review)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (4 reviews)

This is a great program. I love the app and the customizable features of the chat box!

posted

This app really helps in increasing our chances of making a sale, why? Because we think it's important to answer customer's questions about our product and handling objections before they leave our site. Customers love it when they know there is a live person to chat with them and they could get their questions answered immediately. Also the button appearing always on the bottom following your page scrolls is great, and they can always contact us whether we are online or offline. Works and looks great on mobile view too! We also love the analytics/dashboard features too. I highly recommend this app for ecommerce websites.

posted

Excelent app!! I hardly recommend it.
The chat is great, very easy to use and set up. We consider this app essencial for our business to give a better service to our customers, because it help to increase our sales.
I have tried other chats, but I prefer Zopim because they have excelent service, you can integrate over multiple websites and it works perfectly.

Thank you Zendesk! Good job!

posted

Great service! The software is nice and the system flows very well. We couldn't run our business without this software!

posted

We love the product. It is great that our customers can get a hold of us when they have questions. We have found that by answering our customers questions we have increased our sales and have found that our customers are customers for life. The only thing I would like to see is if there is a way to make the actual box that shows up on our store page smaller. Customers know they can click on it to get a hold of us but it does not need to be so big. Maybe there is a way to do it and I just have not figured it out.

I also love the analytics I can get from the program. It gives me a lot of data that helps in providing better service to my customers.

I would recommend it to anyone wanting to get to know your customers better.

posted

Great app to chat with your customers...

posted

Helps us increase our number of prospects and increase our service to our clients!

posted

We find this app amazingly good and integrates over multiple websites. Thank you Zendesk!

posted

Great app, great support. Easy to integrate. Could do with a little tweak here and there, but otherwise perfect. Never had an issue.

posted

I love love this app, have used this app for over a year now and cannot fault it.
Keep up the good work.
Thanks

posted
Get
$5.00 / month
14 days

Requirements

A Zopim account

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