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Zendesk Chat (formerly Zopim Live Chat) by Combidesk

Zendesk Chat (formerly Zopim Live Chat) by Combidesk

Developed by Combidesk

32 reviews
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Price: $5.00 / month Free Trial: 14 days More info
  • This is their moment
  • Raise your sales
  • Less wait, more happy

*** PLEASE NOTE: This app is in addition to a Zendesk Chat account. ***

Zendesk Chat (formerly Zopim) is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb and has to potential to boost your conversion rate.


 


Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with Zendesk Chat


Let your webshop talk!


Zendesk Chat increases your customer engagement by allowing them to chat to you. Zendesk Chat is very appropriate for improving your customer interaction, it increases the time they spend in your webshop and increases your conversion rate.


 


Why use the Zendesk Chat app?


 The app provided added value for new and existing customers that have installed Zendesk Chat app manually in their Shopify webshop. These are the additional dimensions of this app:


  



  • Automatic installation of the chat module in your Shopify webshop.

  • During the chat automatic completion of customer information in the Zendesk Chat module. This provides a low barrier of entry for starting a chat conversation. 

  • Current products in the shopping basket are shown in the Zendesk Chat dashboard (under ‘user info’). This way you can provide an even more personalized service and increase your conversion.

  • Know exactly who visited your site. Live monitoring of visitors while they show, get to know where they came from, page history, current URL, returning visitors, etc…

  • Adjust the chat-widget to your own style

  • Access to a user-friendly dashboard with saved chat history, message templates, visitor priority, Q&A and a smart responder. This app integrates Shopify data in the Zendesk Chat dashboard.

  • Choose to answer your visitors from your smartphone or dashboard.

  • Installation takes only a few seconds.


 


How much does the Zendesk Chat app cost?


For the Zendesk Chat integration for Shopify you only pay $5.00 per month. For this money we will provide a seamless and real-time integration of your Shopify webshop with your Zendesk Chat account. This app is in addition to a Zendesk Chat account.


 


External prices of Zendesk Chat (more information on the Zendesk website):



  • LITE: free

  • TEAM: $14

  • PROFESSIONAL: $29


 


Video's


Zendesk Chat tour


Installation manual


 


Remarks


We love feedback! Wishes? Make them here.


 


Questions?


For questions and support on the Zendesk Chat connector you can contact Combidesk via support@combidesk.com


 


Terms of Use


By installing the connector you automaticaly agree with the terms of use prepared by Combidesk. Combidesk is not owned by, is not licensed by nor is a subsidiary of Zendesk Chat.


 


About Combidesk


Combidesk develops easy to use and time saving connectors for Shopify. Our connectors are installed in a matter of minutes. We build app very quickly so if there is a specific connector you would like tell us about it here.


This Zendesk Chat connector is powered by Combidesk, 280 Madison Avenue, NY 10016, Unites States.

↓↓ Trusted by People Like You ↓↓

Zendesk Chat (formerly Zopim Live Chat) by Combidesk reviews

32 reviews
  1. 5 stars (26 reviews)
  2. 4 stars (1 review)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (5 reviews)

We joined 2 months ago and Zendesk has been fantastic! Very useful for customers and it reduces the number of phone calls. Also increased sales! I would highly recommend this App.

posted

I have been able to drive conversions on my store and connect with my customers on a much greater level. Software is great, great features. I can even see what they are looking at and what is in their cart!

posted

It has helped me convert customers and answer questions. Great app.

posted

Zendesk Chat has been an invaluable app for our Store. Over 70% of our conversions are from customers that have spoken to us prior to purchase on Zendesk Chat. Using Zendesk on your mobile you can carry your store wherever you go! Brilliant!!

posted

Very useful to offer the best customer service.

posted

Great app! Very useful! Makes each sale personal!

posted

Great app, we have been using it for a long time and always works smoothly.

posted

We have been using Zendesk chat this year and has enabled us to win sales we may not have received. By chatting online to our customers, we can advise which products to purchase to suit their needs. This app is great and easy to use. Many thanks from the PVC Safety Signs team.

posted

I have been using this app for the last few months. I can confirm this app is very good for chatting with online customers. Many thanks from the Safety-label team.

posted

This has been an amazing app. For starters the setup was so quick and simple. This is a feat tool for being able to communicate real time with my customers. It has been such a huge help having this app. I’ve been able to quickly respond to customer inquiries about products, shipping and payment questions. Awesome. I would totally recommend this app to anyone. teaseandtouchboutique.com

posted
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$5.00 / month

This app is in addition to a Zendesk Chat account. See all Zendesk Chat pricing.

14 days

Requirements

A Zopim accountfree

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Integrations

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