Reviews (28)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
March 17, 2018

great app for connecting with customers, it adds professionalism to your store looks, allows customers to leave a message after hours, there is few limitations on the free version, but after all this is a great app, I'd definitely recommend!

M K Online Stores
United States
Over 1 year using the app
February 20, 2019

Great app works very well :) and good value! you can see it in action here: www.completeunityyoga.com

Complete Unity Yoga
United Kingdom
Over 1 year using the app
September 5, 2017

Excelent app!! I hardly recommend it.
The chat is great, very easy to use and set up. We consider this app essencial for our business to give a better service to our customers, because it help to increase our sales.
I have tried other chats, but I prefer Zopim because they have excelent service, you can integrate over multiple websites and it works perfectly.

Thank you Zendesk! Good job!

Castalia Trevo
Mexico
About 1 year using the app
August 2, 2018

It's a great chat app. We've been using it for years.

Lead Apparel
United States
9 months using the app
October 18, 2017

We have been using Zendesk chat this year and has enabled us to win sales we may not have received. By chatting online to our customers, we can advise which products to purchase to suit their needs. This app is great and easy to use. Many thanks from the PVC Safety Signs team.

Pvcsafetysigns
United Kingdom
8 months using the app
June 4, 2018

Have been using LiveChat for a while now it's reliable and easy to use.

Huge support, and keep up the good work!

Denker Mobiliario
Mexico
7 months using the app
October 17, 2017

I have been using this app for the last few months. I can confirm this app is very good for chatting with online customers. Many thanks from the Safety-label team.

Www Safety Label Co Uk
United Kingdom
6 months using the app
March 18, 2018

This app has worked well so far. I never realized how many B2B customers would use chat, but we've already had several sales come from initial contact on the chat app! 5 stars!

Ats Machine Safety Solutions
United States
4 months using the app
June 8, 2019

I used this app hoping to get conversions. It worked!!! Answering simple questions while customers are shopping helps make the conversion.

GO-KOT
United States
3 months using the app
Edited April 20, 2017

It works fine for our store. It was set up easily and we can see how customers are navigating through our store.

It is easy to change the default setting, like the greeting or the offline message.

Good App.

Pokertables Americana
United States
3 months using the app