Reviews (57)
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I really enjoy this chat app and have been using it for over a year. I can even use it from my phone and chat with customers. Great interface and good options. I've used the basic free service but upgraded to the paid version because a promo was running. Extra features 4 paid version included file attachment with in chat, multiple chats at once, multiple triggers. I definitely would recommend ...
I've been able to secure so many more orders as customers have chatted through their hesitations, received answers and ended up happy with their order!
This app has worked well so far. I never realized how many B2B customers would use chat, but we've already had several sales come from initial contact on the chat app! 5 stars!
Helps us increase our number of prospects and increase our service to our clients!
We love the product. It is great that our customers can get a hold of us when they have questions. We have found that by answering our customers questions we have increased our sales and have found that our customers are customers for life. The only thing I would like to see is if there is a way to make the actual box that shows up on our store page smaller. Customers know they can click on it to ...
I have had Live Chat by Combidesk for a few months now. It was super easy to integrate into my Shopify store. Monthly cost is very attractive as compared to other providers. I love that I can see detailed activity of consumers on my website. Highly recommend this app!
This is a great program. I love the app and the customizable features of the chat box!
I've been using this app since 2017, it has had loads of issues but Combidesk have always dealt with each issue in a timely manner. However, Combidesk has been owned & operated by Zendesk & ZopIM... :( Since then I've been having nothing but issue after issue, this morning I couldn't even login to my admin. The chat box is not appearing via my laptop but is appearing on my phone.
Tried to contact ...
Hi Anita, too bad the installation flawed. I'm happy to help with the issue. Saw you found another app. Sorry you had to write this review 😏
Have a great day! Best, Tim - ...
Great app, extremely easy to use!
Easy to install and very useful to get in contact with customers. 100% recommended!