Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
November 23, 2017

A must-have app. I am able to proactively communicate with customers and resolve customer enquiries promptly. I am also able to see pages and what is in the shopping cart so that I can incentivise potential customers to purchase. I highly recommend this app to any store owner.

Kindred Teas
Singapore
Almost 2 years using the app
October 17, 2017

I have been using this app for the last few months. I can confirm this app is very good for chatting with online customers. Many thanks from the Safety-label team.

Www Safety Label Co Uk
United Kingdom
Almost 2 years using the app
May 23, 2017

I love love this app, have used this app for over a year now and cannot fault it.
Keep up the good work.
Thanks

Houseofsarah14
United Kingdom
Over 1 year using the app
April 20, 2017

Seen instant conversion and upsell lift from this great chat platform. Easy to use; integrates perfectly on desktop and mobile. Fantastic investment. Thank you!

Dslabs 2
United States
Over 1 year using the app
Edited November 9, 2017

It has helped me convert customers and answer questions. Great app.

Purity Labs
United States
Over 1 year using the app
March 17, 2018

great app for connecting with customers, it adds professionalism to your store looks, allows customers to leave a message after hours, there is few limitations on the free version, but after all this is a great app, I'd definitely recommend!

M K Online Stores
United States
Over 1 year using the app
October 21, 2017

Great app, we have been using it for a long time and always works smoothly.

Legend B2b
United States
Over 1 year using the app
December 7, 2017

Very useful app and easy to use. Would definitely recommend it!

Drink Uvo
United States
Over 1 year using the app
February 20, 2019

Great app works very well :) and good value! you can see it in action here: www.completeunityyoga.com

Complete Unity Yoga
United Kingdom
Over 1 year using the app
September 5, 2017

Excelent app!! I hardly recommend it.
The chat is great, very easy to use and set up. We consider this app essencial for our business to give a better service to our customers, because it help to increase our sales.
I have tried other chats, but I prefer Zopim because they have excelent service, you can integrate over multiple websites and it works perfectly.

Thank you Zendesk! Good job!

Castalia Trevo
Mexico
Over 1 year using the app