Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
April 21, 2017

The app works just as I want it to. I option for customers to send a quick message is always there and I get an email notification each time so I am able to quickly respond back before they lose interest. No complaints here :)

Zappy Wheel
United States
6 months using the app
September 4, 2017

Great service! The software is nice and the system flows very well. We couldn't run our business without this software!

Cosmetic Teeth Store
United States
5 months using the app
February 1, 2018

Love Combidesk, use it for many years ! It allows me to reach easily my customers, answer their questions, see what they are interested in on my shop ... can't do without it !

Aestudio
France
5 months using the app
January 9, 2018

Super simple and works excellent! Very good feature for stores who want to stay connected with potential customers! Good investment!

Emiliafoodlove
Italy
5 months using the app
Edited October 12, 2018

I love this app. As the first app to me for my business as a chat it was great. I have advance in my app choice eith other features. The app doesn't upgrade. Thanks

Vendor_expert
United States
5 months using the app
October 31, 2017

Great app! Very useful! Makes each sale personal!

Fortrove3
United States
4 months using the app
November 28, 2017

Customers ask questions on Zendesk and I am able to answer them instantly. It has resulted in many sales for us as a result! I would highly recommend this app for any online business.

Bubs Windy
Canada
4 months using the app
January 2, 2018

Great feature for stores who want to stay connected with potential customers! Well worth the investment!

Creationsforacause
United States
3 months using the app
November 21, 2017

We joined 2 months ago and Zendesk has been fantastic! Very useful for customers and it reduces the number of phone calls. Also increased sales! I would highly recommend this App.

James Roofing
United Kingdom
3 months using the app
September 9, 2017

This app really helps in increasing our chances of making a sale, why? Because we think it's important to answer customer's questions about our product and handling objections before they leave our site. Customers love it when they know there is a live person to chat with them and they could get their questions answered immediately. Also the button appearing always on the bottom following your page scrolls is great, and they can always contact us whether we are online or offline. Works and looks great on mobile view too! We also love the analytics/dashboard features too. I highly recommend this app for ecommerce websites.

Emergency Leash
United States
3 months using the app